We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Yama Shizen

136 reviews
Save
Traveller (62)
Room & Suite (29)
Dining (2)
Overview
  • Excellent70%
  • Very good25%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
“short walk”(12 reviews)
“upper village”(8 reviews)
“ski valet”(12 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Kitchenette
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (136)Write a Review
Filter reviews
118 results
Traveller rating
86
26
3
1
2
Traveller type
Time of year
LanguageEnglish
More languages
86
26
3
1
2
Show reviews that mention
All reviewsshort walkupper villageski valetcoffee shop on the ground floorgreat condofacing apartmentsbedroom apartmentmina minaski gearlots of natural lightlaundry roomhirafu gondolavalet serviceliving arealift passesfamily with kidsfully equipped kitchen
FilterEnglish
Updating list...
1 - 5 of 118 reviews
Reviewed 1 week ago via mobile

My daughter and I stayed here Feb 2016 and Feb 2018, great location in terms of access to the circular shuttle, lower village and Grand Hirafu gondola base with a variety of restaurants, also spa as well as onzens just a few minutes walk away....More

Thank Grace C
Response from Renaud T, Hotel Manager at Yama ShizenResponded 5 days ago

Dear Grace C, Thank you for your recent stay and at Yama Shizen and also leaving a review. I am glad to hear you enjoyed the central location and our Ski Valet service on your second stay with us. For your next stay, I would...More

Reviewed 1 week ago

room has a strange layout for a studio - not very functional. Good laundry facility (shared) poor check-in. They annoy you with numerous emails about your arrival and then ignore everything you tell them "check in at 3pm - sorry" Felt like just another hotel...More

Thank Anthony S
Response from Renaud T, Hotel Manager at Yama ShizenResponded 5 days ago

Dear Anthony S, Thank you for your time in reviewing Yama Shizen. I am glad to hear you enjoyed the location and had some great skiing. I am sorry you could not check-in to your room earlier than our check-in time of 15:00. We do...More

Reviewed 2 weeks ago via mobile

We stayed for a week late Jan/early Feb 2018. It is the perfect location to access the slopes and Hirafu village. We stayed in Yama Shizen East 504B and found the room to be perfect for a couple. The room was beautiful and had everything...More

Thank karenmartin78
Response from Renaud T, Hotel Manager at Yama ShizenResponded 1 week ago

Dear Karenmartin78, Thank you very much for taking time to write a review and also staying with us this winter. We are very proud of the service we provide at Yama Shizen and I am glad you also enjoyed the accommodation as well. We are...More

Reviewed 3 weeks ago

We just spent 7 wonderful nights at Yama Shizen West, apartment 502. The apartment was a beautifully presented 3 bedroom, 2 bathroom, 3 toilet, spectacular view apartment with lots of living space. If coming to Niseko with a large family, then I cannot recommend these...More

Thank Jeff C
Response from Renaud T, Hotel Manager at Yama ShizenResponded 2 weeks ago

Dear Jeff C, Thank you very much for the time to write such a nice review for Yama Shizen. I am happy to hear you enjoyed the accommodation and services provided by the all team here at Niseko Central so much. I hope we see...More

Reviewed 3 weeks ago

2Br Apartment was a good size with big bedrooms. Wonderful view from living area and the non "ensuite" bedroom. Well appointed with everything you need for your stay including fully equipped kitchen. Only downside is that it is directly above the boot room so is...More

Thank Jono23
Response from Renaud T, Hotel Manager at Yama ShizenResponded 2 weeks ago

Dear Jono23, Thank you for your recent stay and review of Yama Shizen. I am glad to hear you enjoyed the spacious accommodation along with the services provided. Thank you also for your observations regarding the outside door to the ski locker room. I had...More

View more reviews
PreviousNext
12345624
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Hotel Amenities
Shuttle Bus Service
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Room Service
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$124 - US$934 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$124 - US$934 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (62)
Room & Suite (29)
Dining (2)
Questions & Answers
Ask a question
Keith G
25 November 2017|
Answer
Response from Greg T | Property representative |
Hi Keith, there are different types of coffee machines and setups in each room in Yama Shizen. Some will have a coffee plunger, others De'longhi or Nespresso machines. If you would like to know the exact type, please... More
1
Vote
c n
9 July 2016|
AnswerShow all 3 answers
Response from Greg T | Property representative |
Dear c n, Thank you for your question. There are trains running from Kutchan Station (10 mins. from Hirafu) to Toya Station. The journey takes more than 3 hours with a change of trains at Oshamambe. As kindly mentioned by... More
1
Vote
c n
9 July 2016|
AnswerShow all 5 answers
Response from Greg T | Property representative |
Dear c n, Thank you for your question. As kindly mentioned by Susan A, HT Holidays can certainly pick you up complimentary from Kutchan Station at any time during the winter season, or from 9am-5pm during the summer... More
1
Vote
PreviousNext
12
Room Tips
"the East wing is MUCH better than the West wing"
Read review
"502 brilliant views up the mountain"
Read review
"We stayed in the East tower at the back We had an awesome view but if you stayed at the front you might get..."
Read review
"The rooms on level 5 facing the mountain give fantastic views up the mountain."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing