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31/12/2017 01/01/2018
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    Premier Inn Cardiff East Hotel

    Newport Road, Castleton, Newport CF3 2UQ, Wales
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    31/12/2017 01/01/2018
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    Traveller (21)
    Room & Suite (4)
    Dining (1)
    • Excellent45%
    • Very good32%
    • Average15%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “park and ride” (9 reviews)
    “meal deal” (10 reviews)
    “beef eater” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Air Conditioning
    3.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (251)
    There are newer reviews for Premier Inn Cardiff East Hotel
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    11 - 15 of 249 reviews

    Reviewed 11 October 2017 via mobile

    Nice clean bedrooms. But they are small. Not much room to move around and the shower room is adequate but tiny. It's amazing what you can get into a cupboard. Breakfast is available in the beefeater which is on site. Again good choice and clean....More

    Thank mamma37a
    A TripAdvisor Member
    Reviewed 9 October 2017

    The breakfast was a disaster, had to wait over an hour to be asked what breakfast option we had then further 30 mins to ask what cooked food we would like. I am vegetarian and on all mornings of our stay they did not have...More

    Review collected in partnership with premierinn.com
    Thank A TripAdvisor Member
    Reviewed 25 September 2017

    This was our 1st stay at this particular premier Inn but having used them on lots of occasions in Southampton we knew the standard would be excellent and we were not disappointed. The breakfast and evening meal package at £25 is total value for money...More

    Review collected in partnership with premierinn.com
    Thank Peter C
    Reviewed 19 September 2017

    Came up for a wedding and arrived before check in time. Lynda was amazing and gave us the room that was cleaned first so we could settled and wedding ready! Amazing kindness and customer service!! We had a great time.

    Review collected in partnership with premierinn.com
    Thank Amy S
    Reviewed 8 September 2017

    The bed which was advertised as a king size was really a small 4ft 6 in double ... hopeless for my wife and I to sleep in comfort. When we complained after a terrible nights rest the staff could not really care but simply told...More

    Review collected in partnership with premierinn.com
    Thank 697richard139
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Price range
    • US$59 - US$100 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 49
    • Reservation Options
    • TripAdvisor is proud to partner with Premier Inn and TripOnline SA so you can book your Premier Inn Cardiff East Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Wales >
    • Southern Wales >
    • Newport >
    • Castleton
    Add Photo Photos
    Traveller (21)
    Room & Suite (4)
    Dining (1)
    Hotel & Grounds (23)
    Bathroom (2)
    Nearby HotelsSee all Castleton Hotels
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    13 April 2017|
    AnswerShow all 2 answers
    Response from WhitbreadHotels | Property representative |
    Hi Jane We're unable to provide email address's over TripAdvisor I'm afraid. However, if you give us a call on 0333 777 3983 (option #) we'll be happy to help Kind Regards, Samantha
    Michaela E
    16 March 2015|
    AnswerShow all 3 answers
    Response from Druid75 | Reviewed this property |
    The hotel is approx 8 miles from the centre of Cardiff bus journey time around about 40 minutes, it is situated on the A48 between Newport and Cardiff. There are regular bus services from opposite the hotel site to Cardiff... More
    26 February 2015|
    AnswerShow all 3 answers
    Response from ChrisLee1275 | Reviewed this property |
    Can only repeat Paul B's comments. Bus stop on opposite side of road to the Premier Inn.
    Room Tips
    "Away from boiler room"
    Read review
    "Avoid ! Small rooms and they advertise New Rooms on web site this was 3 years ago!!!!"
    Read review
    "rooms at the back have more natural light"
    Read review
    "Rooms at the rear if you want to avoid potential road noise."
    Read review
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