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Grand Sirenis Matlali Hills Resort & Spa

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Traveller (933)
Room & Suite (585)
Pool & Beach (281)
Overview
  • Excellent49%
  • Very good26%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“mineral pool”(35 reviews)
“pool bar”(33 reviews)
“adult pool”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (731)
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499 results
Traveller rating
220
145
67
37
30
Traveller type
Time of year
LanguageEnglish
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220
145
67
37
30
Show reviews that mention
All reviewsmineral poolpool baradult pooljapanese restaurantbeach clubpuerto bahiaa la carte restaurantsmobility issuesmain poolhealth barhit and missevery hourmain buffetfood and drinksrelaxing poolanimation teamadults only section
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1 - 5 of 499 reviews
Reviewed 4 days ago

The hotel facilities are well maintained, the rooms are nice and comfortable. However, it is a large hotel so there is an internal transport which is deficient and insufficient for the number of people, the waiting time can be up to 30min. The variety of...More

Thank Tysha30
Reviewed 1 week ago

First and foremost, we booked Grand Sirenis Matlali Hills Resort & Spa to celebrate my husband's 35th birthday. (July 28-Aug 4) We were very pleased with the picturesque location which includes beautiful pools, buildings, rooms, décor and landscaping. I love being at a resort and...More

3  Thank sherrilabelle
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded yesterday

Dear sherrilabelle, On behalf of our staff and management team we would like to thank you for visiting Grand Sirenis Matlali and for sharing your experiences. We value our guests’ opinions and we are always happy to receive suggestions on how we can improve our...More

Reviewed 1 week ago

This is not a negative review i would definitely visit this resort again. There are just some things they could really improve upon to receive a 5 star rating from me. First the food at the buffet needs to be improved vastly not to be...More

Thank cahnail2018
Response from GrandSirenisMatlali, Director de Relaciones Públicas at Grand Sirenis Matlali Hills Resort & SpaResponded 1 week ago

Dear cahnail2018, We appreciate your preference to enjoy your most recent vacation at Grand Sirenis Matlali and for the time to share your review.. Thank you for your valuable insights about your stay with us. We will pass along your comments to our departments to...More

Reviewed 2 weeks ago via mobile

We had a great experience at this resort. Pamela, Ricardo and Edgar were fantastic and met all our needs, including bug spray. If you go during rainy season make sure to pack some! They also were very accommodating with transport on the resort as it...More

Thank Miranda J
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded 2 weeks ago

Dear Miranda J, We appreciate your preference to enjoy your most recent vacation at Grand Sirenis Matlali. We are glad to read that our beautiful facilities, service and activities were satisfactory and we appreciated for your valuable insights about your stay with us. We will...More

Reviewed 2 weeks ago via mobile

Erick, Celso and Scarlett at the Adult Only pool are great. Always friendly with great food and drinks. Scarlett makes a great Veggie wrap while Erick and Celso always made sure we had drinks when we needed them. Resort has great WiFi signal. The concierge...More

Thank james y
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded 2 weeks ago

Dear james y, We appreciate your preference to enjoy your most recent vacation at Grand Sirenis Matlali and the time it took you to share your review. . We are happy to know that you enjoyed a good experience and the services provided by our...More

View more reviews
About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Room Service
Free Parking
Concierge
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Outdoor pool
Details
Price range
US$139 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$139 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (933)
Room & Suite (585)
Pool & Beach (281)
Dining (129)
Amenities (95)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
emdav2018
8 August 2018|
AnswerShow all 3 answers
Response from William P | Reviewed this property |
While in Puerta Vallarta we did not see any scuba tours offered, only snorkeling. Sorry.
0
Votes
Fatemah G
3 August 2018|
AnswerShow all 2 answers
Response from Elaine G | Reviewed this property |
When I was there it was about 220 peso.. from hotel to town not including tip - coming back you need to negotiate and agree on a price before you get in - careful they will try to inflate the fare. Be firm about what you are... More
0
Votes
430birdy100
18 July 2018|
AnswerShow all 2 answers
Response from Wanda S | Reviewed this property |
I didn’t see a pillow option.
1
Vote
Room Tips
"We had a sea view, 500 yards up the hillside. There are golf buggies to take you up and down the hill if you..."
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"Our bed in the adults-only tower was as hard as a rock."
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"The rooms all have good views depending what you wanted a view of."
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"This resort has the adult side on the top of the hill...w/ the best view."
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