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The service in this Ibis is completely lacking in training, the staff show no interest at all. The menu is completely Mexican where there should be some international dishes on the menu as well. Not worth stopping at.
I stayed at this hotel for two nights in February. I was traveling with extended family on the Chepe. The hotel is centrally located with many conveniences and restaurants nearby. It is a newer hotel with comfortable and quiet rooms and the over all design...More
1 Thank M13L
Response from Ricardo U, Gerente at Ibis ChihuahuaResponded 21 March 2015
We very much appreciate your comments regarding your stay at the Ibis Chihuahua. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our...More
Arriving late in the evening after a long journey on the railway from El Fuerte, quality local accommodation options appeared thin on the ground. In desperation we retreated to the safety of a chain hotel option, and ended up pleasantly surprised.
Now, the rooms are...More
Expect an Ibis, nothing more. It could be worse though when you have to face long lines at the front desk, no phone answering, misplacing a reservation, ugly breakfast. Magagement is ages away from a service standard. For less you can get a decent hotel...More
Thank Luis Fernando A
Response from Ricardo U, Gerente at Ibis ChihuahuaResponded 23 September 2014
Thank you for taking the time to tell us about your experience at the Ibis Chihuahua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
We appreciate you sharing your concerns, and it is our...More
Personnel not eager to help, when we asked for their help about the Chepe, they were too bored to even make a phone call. What they suggested was calling a local agency. The rooma were small and the bed sheets were not clean.
Response from daddyogrande | Reviewed this property |
Yes. The hotel is part of a shopping complex with a large parking lot. I've stayed there probably 5 times and never had a problem finding a space right outside the hotel. The parking lot is well lit and appears quite secure... More
Yes. The hotel is part of a shopping complex with a large parking lot. I've stayed there probably 5 times and never had a problem finding a space right outside the hotel. The parking lot is well lit and appears quite secure with a gated entrance/exit.
Shopping complex has Oxxo, Bank and several restaurants all just across a parking lot.