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    Four Points by Sheraton Catania Hotel & Conference Center

    Via Antonello da Messina 45, 95021, Aci Castello, Sicily, Italy
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (356)
    Room & Suite (73)
    Pool & Beach (42)
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    Overview

    • Excellent21%
    • Very good41%
    • Average24%
    • Poor8%
    • Terrible4%
    1 week ago
    “Lovely Stay, Very Good Service”
    1 week ago
    “For Sheraton I would expect more”
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 1 week ago via mobile

    3rd time here in this Shearaton. I even recommended to my family. This time, Since I got here, I am asking for air conditioning fix or change of room. Nothing So Far. No fixing. No changing room. No truth. At least the food is good....More

    Helpful?
    Response from FourPointsCatania, Direttore at Four Points by Sheraton Catania Hotel & Conference Center

    Dear Guest, thank you for your review. We apologize for what happened during your last stay, Your suggestions will help us to improve our services. We really hope that you will choose to stay at Four Points by Sheraton Catania in the future. Best regards...More

    Reviewed 1 week ago

    Stayed for a week and were allocated a fantastic Junior Suite with wonderful balconies and stunning views and interconnecting with elderly mother's room which was perfect. Hotel is a fair way from Catania and the shuttle bus provided by the hotel can get full at...More

    Helpful?
    Response from FourPointsCatania, Direttore at Four Points by Sheraton Catania Hotel & Conference Center

    Dear Guest, Thank you for your so positive review about our recent stay at Four Points by Sheraton Catania! We are happy that you appreciated all our services and facilities and hope that you will come back soonest. Best regards Iogor Bubic - Hotel Manager

    Reviewed 1 week ago via mobile

    Booked a Sheraton as normally it's a safe bet. General areas of this hotel are quite nice, pool is fine and service is pretty good. The room however (premium sea view) is far from premium, outdated with minimun ammenities. I wasn't offered a gold status...More

    Helpful?
    Response from FourPointsCatania, Direttore at Four Points by Sheraton Catania Hotel & Conference Center

    Dear Guets, thank you for your review about your recent stay at Four Points by Sheraton Catania. We are sorry that our services did not match with your expectations and will take care about your suggestions to improve our service. Igor Bubic - hotel manager

    Reviewed 9 March 2017

    We really enjoyed our time at this hotel. Front desk friendly and ready to assist. They offer a shuttle to the city. The hotel is about 8 miles from downtown Catania. Our room had a nice ocean view. The breakfast has a good variety of...More

    Helpful?
    Response from FourPointsCatania, Direttore at Four Points by Sheraton Catania Hotel & Conference Center

    Dear Guest, thank you for your enthusiastic review about your last stay at Four Points by Sheraton Catania! We are really happy that you enjoyed our services and location and await to welcome you in a next future. Best regards Igor Bubic

    Reviewed 6 March 2017 via mobile

    Vrey friendly hotel staff, but somehow I dont understand why it's necesarily to hold the keys of cars in the garage and give away such a ticket: "The management team doesnt have to answer for damages of the autos in entrance or exit if the...More

    Helpful?
    Response from FourPointsCatania, Direttore at Four Points by Sheraton Catania Hotel & Conference Center

    Dear Guest, Thank you for your review, we are glad that you appreciated our hotel staff. We are sorry about the feeling of hostility you had about garage staff and service: we need to explain: keys must be left in the car for safety reasons...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$87 - US$156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Aci Castello
    Photos
    Traveller (356)
    Room & Suite (73)
    Pool & Beach (42)
    Dining (12)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Mrjoepoe
    I am a long-time Starwood Platinum Guest with three (3) upcoming reservations at your property in June 2017. I would like to communicate with you in advance of our arrival to discuss my three (3) reservations. Can I please have the hotel's general email address as well as the email address for your General Manager, Ms. Ornella Laneri. I have already called my Starwood Preferred Guest Platinum Conceirge and they could not find any email address for you either. Thank You.
    28 February 2017|
    Answer
    Response from FourPointsCatania | Property representative |
    Dear Guest, youcan email your request to official hotel email address asking to forward it to Mrs Laneri: she will promptly answer to you. Awaiting to welcome you, best regards
    0
    Votes
    Google Translation
    foodiedude56
    Is there any pool entertainment for children, or pool supervision?
    30 January 2017|
    Answer Show all 2 answers
    Response from FourPointsCatania | Property representative |
    sir/madame, we have pool supervision daily from 10am to 7pm from easter holidays to october 15th
    0
    Votes
    Google Translation
    mregina78
    does shearton have free airport shuttle? i want to book but need to make sure there is airport shuttle before i do.
    18 January 2017|
    Answer Show all 2 answers
    Response from sharon2912 | Reviewed this property |
    Sorry for late reply yes they have an airport shuttle but i think its €30
    0
    Votes
    Room Tips
    "Junior suite was fantastic"
    Read review
    "One of the better location to say in the area"
    Read review
    "See front with balconies"
    Read review
    "size of double rooms vary from large to small"
    Read review