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Grand Bahia Principe La Romana

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3,834 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Brooklyn, New York
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 June 2013

3.5 stars is my actual vote I went here mid may for 6 days with my girlfriend. We were of course very concerned with all of the negative reviews but we went anyway and it was great! The trip is going to be what you make it. My girlfriend and I are the kind of people that can have a... More 

Helpful?
2 Thank Geoff P
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Geoff P, Receive warm greetings from all the Staff working at Grand Bahia Principe La Romana, specially from our Customer Service Department. We are so glad after having read your comment about your experience in our Hotel, and that you enjoy your holiday, It is through communications of this nature that our customers give us an opportunity to assess... More 

Brooklyn, NY
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 June 2013

Room was nice at first. Until we woke up with bites all over our legs. A bug was even seen jumping off our bed. When we told front desk, they said that we had to stay in the room for the night because they had no available rooms. The worker said that we can have to room changed at 7-9am... More 

Helpful?
10 Thank FrequentFlyer2312
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Frequent Flyer 2312, Receive cordial greetings from all the team working at Grand Bahia Principe La Romana Resort, especially from our Quality & Customer Service Department. Your point of view has quite surprised us, since it is not usual that we receive those kinds of remarks from our clients, but on the contrary, we usually receive excellent feedback about... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 June 2013 via mobile

I when to the there just to enjoy the beautiful caribe beaches so the first day I when to the beach I almost cry. The beach at the hotel is the most nasty beach I ever see I couldn't get in even one. The picture of the hotel advert with that beautifully turquoise water is a big lay ever tell.... More 

Helpful?
6 Thank Dayiva
Ocala
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 May 2013

Beautiful landscaped gardens. Friendly staff. Clean rooms. Pretty good food with a wide selection of choices. Great pool with a swim up bar. The beach was clean but in a cove or inlet so there were no waves. They are building a pretty nice golf course. The hotel is actually between San Pedro de Macoris and La Romana, so if... More 

Helpful?
4 Thank SonjaOcala
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Sonja Ocala, Receive warm greetings from all the Staff working at Grand Bahia Principe La Romana. We cannot thank you enough for your comments. We truly appreciate that you took the time to share about your experience during your vacation with us. Your comments especially those about our Staff members; cleanliness, gardens, are a valuable reference for other customers... More 

Santo Domingo, Dominican Republic
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 May 2013

When i arrived an employee serving the meat from the buffet restaurant ask me if was Dominican and I replied “yes” and he said in a very disrespectful and denigrated way “ahh si eso se le nota”... I work in a hotel also and I know if this happened to me It also happened to a lot more guests that... More 

Helpful?
6 Thank YasmelMB
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Yasmel MB, We appreciate that you took the time to comment about your experience during your last vacation with us. In regards of your comments and issues that you experienced, we would like to extend our sincere apology, We truly regret to read about this inconveniences you had. Our main objective is to achieve your entire satisfaction. Please rest... More 

Skillman, New Jersey, United States
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 May 2013

I went here mid-may with a friend. We booked through cheap caribbean and got an extremely good all-inclusive deal. After reading the reviews (lots of negative), I was REALLY hoping we would have a good experience...and we did! Actually we had an above-average experience. I'll try and cover all the bases without getting too into it! Getting there: -We paid... More 

Helpful?
6 Thank Nicole C
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Nicole C, We cannot thank you enough for your comments. We truly appreciate that you took the time to share about your experience during your vacation with us. Your comments about the service,drinks, buffet, rooms, spa, pool, and beach are a valuable reference for other customers who are considering us for their vacations. We are so glad after having... More 

prestwick
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 May 2013

We visited the Bahia Principe La Romana from April 24th - May 9th. This was our first visit to this hoetel having previously been to Bahia Principe Tenerife and many times to Bahia Principe Bavaro/Punta Cana. This was a smaller and more isolated resort however in many ways this made it better as it was a lot quieter. Yes. The... More 

Helpful?
2 Thank bugsylinda
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dears Hugh & Linda Alexander, Receive warm greetings from all the Staff working at Grand Bahia Principe La Romana, specially from our Customer Service Department. You are soo right!!, Our best asset is our team, they work really hard everyday to achive complete guest satisfaction. We are going to send your greetings to all the staff at Las Olas, to... More 

New York, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2013

THE resort by itself is beautiful And it is construction going on the side so “Don Pablo collection” portion was closed And it will be reopen only in November I was looking for upgrade, but the regular rooms was also nice and quiet, The only problem I see it is not enough power SO every day they have a power... More 

Helpful?
4 Thank Irina S
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Irina S, Receive warm greetings from all the Staff working at Grand Bahia Principe La Romana. You are right!! our new Luxury Bahia Principe Bouganville Don Pablo Collection is opening in november. We are so glad you had a nice and quiet vacation. Also, would like to thank you for sharing your comments about your experience in our Hotel,... More 

Belleville, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 May 2013

I was at your hotel in La Romana on May 17-20 in rooms 1015-1016 and 1201. I must say this is by far the worst hotel experience Me and my family have ever had. The check in process was slow. They stated the room would be ready by 3pm but it was not ready until 5pm. When we arrived in... More 

Helpful?
10 Thank JReyes27
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear JReyes 27, We appreciate that you took the time to comment about your experience during your last vacation with us. In regards of your comments and issues that you experienced, we would like to extend our sincere apology, We truly regret to read about this inconveniences you had. Our main objective is to achieve your entire satisfaction. Please rest... More 

Jersey City, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 May 2013

After reading the reviews religiously before my trip, I was worried. After having just come back from staying May 17-21 I can say I had a relaxing, amazing trip. We purchased our deal through Living Social and were upgraded to the Golden Club which I really do believe made a difference. We received a welcome drink, had a smooth check... More 

Helpful?
6 Thank Emajewski614
Customer S, Guest Relations Manager at Grand Bahia Principe La Romana, responded to this review

Dear Emajweski614, Receive warm greetings from all the Staff working at Grand Bahia Principe La Romana. We can not thank you enough for your comments.We truly appreciate that you took the time to share about your experience during your vacation with us. Your comments specially those about our Staff members; cleaness, gardens, pool, beach and our Spa are a valuable... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Facilities and services Lake-style pool 3 Jacuzzis with bar Large sun terrace with sun umbrellas, loungers as well as a pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, football pitch, 2 tennis courts, padel tennis, volleyball and basketball courts Water activity and scuba diving centre Lounge theatre for entertainment Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) 1 main buffet restaurant 3 speciality restaurants 1 snack bar 3 Bars 9 hole golf club next to the hotel, in Playa Nueva Romana Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco, casino and chapel Rooms 400 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror Sitting area with sofa Direct phone line (additional charge for external calls) Radio alarm clock Satellite TV Mini-bar (included) Coffee-making facilities Safe Ironing set WiFi (additional charge) Terrace Junior Suite Club Golden (See page 18 Golden Club, Hacienda Club) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 children's pool Mini Club with daytime activities Evening Mini Disco Teen's club (11-16 years) Others services Medical service (additional charge) Pharmacy (additional charge) Cash point Car park ... more   less 

Additional Information about Grand Bahia Principe La Romana

Address: Ctra. San Pedro - La Romana, Km 12, El Soco, San Pedro de Macoris, Dominican Republic (Formerly Santana Beach Resort)
Region: Caribbean > Dominican Republic > San Pedro de Macoris Province > San Pedro de Macoris > El Soco
Price Range: RM580 - RM1,674 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe La Romana 3.5*
Number of rooms: 400
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Also Known As:
Gran Bahia Principe La Romana Hotel La Romana
Santana Beach Resort
La Romana Gran Bahia Principe
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe La Romana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe La Romana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The safe in your room costs $4 a day ($56 for two weeks).. Why when you have to set it up yourself?”
 of 5 bubbles carm0rr, 30 Nov 2016 | Read review
“Royal golden was awesome”
 of 5 bubbles SuzanneL1234, 28 Nov 2016 | Read review
“Room near private beach 3609”
 of 5 bubbles Ogunbid, 19 Nov 2016 | Read review
“stay some where else”
 of 5 bubbles , 19 Nov 2016 | Read review
“Diamond rooms are the closest to everything and offer most value for money”
 of 5 bubbles Z3797BLannaj, 16 Nov 2016 | Read review
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