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    Residence Inn Richmond Northwest/Short Pump

    3940 Westerre Pkwy, Henrico, VA 23233-1303
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    08/10/2017 09/10/2017
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    US$98US$119
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    Traveller (32)
    Room & Suite (22)
    Pool & Beach (2)
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    Overview
    • Excellent48%
    • Very good29%
    • Average16%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Fairfield Inn & Suites Richmond Midlothian
    35 reviews
    #1 of 1 hotels in Chesterfield
     
    The Jefferson Hotel
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    Hampton Inn Richmond - North / Ashland
    522 reviews
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (202)
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    1 - 5 of 201 reviews

    Reviewed 1 week ago

    Hotel not as advertised. My room was outdated, dirty, and just plain gross. Hotel was difficult to access. I had a difficult time managing a suitcase on wheels and laptop bag on wheels through the hotel entrance (never have issues maneuvering my normal travel gear)....More

    Thank angelaS1067JK
    Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 1 week ago

    Thank you for your visit and candid review. I have sent a personal note to learn more and to properly address. This is very disappointing to me, especially since we have a wonderful housekeeping staff that generally receives great recognition for their cleaning scores. The...More

    Reviewed 3 weeks ago via mobile

    I chose this hotel because I had a good experience at another at one of there hotels in Stanhope, NJ. I also chose this hotel because it offers 2 room suites. I arrived at 3:30. I asked the not so pleasant front desk clerk about...More

    1  Thank Shantamr36
    Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 2 weeks ago

    Thank you for sharing your experience with us. We apologize for the challenges you had during your stay with us and would like to make them right. I will be reaching out to your email personally to address these concerns and ensure they were an...More

    Reviewed 3 weeks ago

    Love the 2 bedroom suites...perfect for families. The rooms were very clean, especially the bathrooms. The beds were wonderful....the breakfast was just right, nothing special but definitely something for everyone to choose from. The staff couldn't have been nicer....would recommend to anyone needing a quick...More

    Thank Babyrue
    Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 2 weeks ago

    Thank you for your review! We are glad you enjoyed our two bedroom suite layout - it is perfect for families. Thank you for your kind feedback on the cleanliness of our rooms , we will share with our housekeeping team. We look forward to...More

    Reviewed 20 August 2017 via mobile

    Our one night stay at Residence Inn Short Pump for my birthday last month was wonderful. Great service and helpful staff! The room and bathroom were very clean and I enjoyed the extra sitting area. The bed was so comfortable to sleep in, I usually...More

    Thank mh1613
    Response from RICIN_12, Front Office Manager at Residence Inn Richmond Northwest/Short PumpResponded 4 weeks ago

    Good Morning, We are glad to hear you had a great birthday celebration and enjoyed y a good night sleep. We appreciate your business , we look forward to hosting you next time your travels bring you back to the Richmond area.

    Reviewed 8 August 2017

    I stayed at this hotel with my adult daughter and two grandchildren. We chose this hotel because they had two-bedroom suites, which are hard to find. While the rooms were adequate and the kitchen area was small but nicely laid out, the hotel needs a...More

    Thank LinandSuz
    Response from RICIN_12, General Manager at Residence Inn Richmond Northwest/Short PumpResponded 10 August 2017

    Thank you for taking the time to review our hotel. We are happy that you enjoyed our two - bedroom suite layout and where our hotel is located. Our hotel went through a renovation two years ago , we are looking at the room you...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$121 - US$201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Marriott, Expedia, Travelocity, Priceline, Booking.com, TripOnline SA, Cancelon and Hotwire so you can book your Residence Inn Richmond Northwest/Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Henrico
    • Also Known As
    • Residence Inn Richmond Northwest Hotel Richmond ,
    • Richmond Residence Inn
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    Traveller (32)
    Room & Suite (22)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (31)
    Bathroom (3)
    Business Centre & Event Rooms (2)
    Nearby
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    16.11 km away
     
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    6.33 km away
     
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    522 reviews
    15.77 km away
     
    Fairfield Inn & Suites Richmond Midlothian
    35 reviews
    16.21 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Tom Leonard's Farmer's Market
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    2.05 km away
    Children's Museum of Richmond - Short Pump
    39 reviews
    2.14 km away
    Questions & Answers
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    Room Tips
    "ask for the top floor, away from the elevator"
    Read review
    "Ground floor rooms are nice if you have a lot of stuff."
    Read review
    "don't stay here."
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    "If you want a King bed, ask the desk."
    Read review
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