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Embassy Suites by Hilton Richmond

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Traveller (133)
Room & Suite (75)
Dining (24)
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Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(135 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Richmond
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Richmond
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,112)
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1,108 results
Traveller rating
554
314
127
73
40
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LanguageEnglish
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554
314
127
73
40
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All reviewsevening receptionfront deskmade to order omeletsomelet stationcomplimentary breakfast isliving roombroad streetbusiness triphot tubexcellent staygreat place to staystaying at this hotelcoffee makerbagelsatriumrichmondsinks
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1 - 5 of 1,108 reviews
Reviewed 2 days ago

The staff were very friendly and helpful. The motel was very neat and clean. The evening reception and breakfast was excellent. Had room service plus we ate at the restaurant - couldn't ask for better service or food.

Review collected in partnership with Embassy Suites Hotels
Thank Julie H
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 days ago

Dear Julie H, We're thankful you enjoyed your experience at our hotel. We agree our restaurant does an exceptional job. We're proud to have seasoned chefs. Our food & beverage department will be pleased to read your comments.Thanks for your feedback. Best Regards, Jehosheba B.

Hotel's Favourite
Reviewed 5 April 2018

We stayed here during a trip to visit colleges. The hotel staff were very friendly and the rooms very clean. It appears the rooms have been updated and were very nice. We also had drinks during the evening reception and the made to order breakfast...More

Thank 794georgew
Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton RichmondResponded 6 April 2018

Dear 794georgew- So glad you enjoyed your stay at our newly renovated hotel. We are well suited for college visits being only 4 miles from University of Richmond and only 8 miles from VCU. Our friendly staff is what we boast about often. Now we...More

Reviewed 3 days ago

Bright, clean, well equipped. Breakfast omelets were fast and delicious. Bed comfortable. Little noise even with hotel full of teenagers. Elevators were fast. Parking easy to find. Staff could not have been more pleasant and helpful.

Review collected in partnership with Embassy Suites Hotels
Thank LCForest
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 2 days ago

Dear LCForest, Thank you for your comments. We're happy you enjoyed your stay with us. Sorry for the unexpected noise. Please plan to visit again soon. Best Regards, Jehosheba B.

Reviewed 1 week ago

Stayed for UR graduation. Rooms were spacious and clean. Hotel staff was wonderful. Breakfast and the reception were both top notch. Remodeled lobby is clean and modern. Elevators are very slow and need to be updated to qualify of the rest of the facility

Review collected in partnership with Embassy Suites Hotels
Thank SME206
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 1 week ago

Dear SME206, Thank you for your comments. We're happy you were pleased with our renovation, amenities and staff. We will pass on your comments to our staff and housekeeping. Elevators are being remodeled at this time. Thanks for staying with us. Best Regards, Jehosheba B.

Reviewed 1 week ago

I have stayed at this Embassy Suites multiple times, I absolutely love the clean and open design they went with. Overall, the property is nice and the staff is great. Everyone is very helpful, they go out of their way to make the stay everything...More

Review collected in partnership with Embassy Suites Hotels
1  Thank bookyarao
Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton RichmondResponded 1 week ago

Dear bookyarao- Thank you for your kind comments. We strive every day to have the cleanliness you expect and the best service from our staff and associates. We appreciate that you like the new surroundings and renovation transformation. Come back soon again and let us...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Restaurant
Hot Tub
Details
Price range
US$168 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$168 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (133)
Room & Suite (75)
Dining (24)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
John O
17 November 2017|
AnswerShow all 8 answers
Response from Sheryl S | Reviewed this property |
Parking is free and there are parking spaces in front behind and each side of hotel!
0
Votes
Julia B
7 October 2017|
AnswerShow all 4 answers
Response from ESHRichmond | Property representative |
Hello Julia B, We are happy to assist you with options. Our chef's can prepare gluten free options. If you have more questions, please contact our food and beverage team, 804 672-8585. Thank you
0
Votes
MsEtta
3 March 2017|
AnswerShow all 2 answers
Response from ESHRichmond | Property representative |
We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
0
Votes
Room Tips
"End units are the way to go.."
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"Great Manager's Party!"
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"The higher you are the quieter it is. Be aware that the elevators are slow."
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"I generall look for a room away from the dinging of the elevator."
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