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Embassy Suites by Hilton Richmond

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Traveller (124)
Room & Suite (61)
Dining (20)
Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(135 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Richmond
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Richmond
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,099)
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1,095 results
Traveller rating
548
309
126
72
40
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LanguageEnglish
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548
309
126
72
40
Show reviews that mention
All reviewsevening receptionfront deskmade to order omeletsomelet stationcomplimentary breakfast isliving roombroad streetbusiness triphot tubexcellent staygreat place to staystaying at this hotelcoffee makerbagelsatriumrichmondsinks
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1 - 5 of 1,095 reviews
Reviewed 1 week ago

Gorgeous renovation! We think we were the first people to stay in our room after the reno. There were these little beebee's all over the floor. No clue what they were. Obvously our room wasn't vacuumed before we arrived because they were everywhere. The towels...More

Thank Melissa H
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 1 week ago

Dear Melissa H, We appreciate your approval of the hotel renovations. However, we apologize for the state of your room. Front desk would have gladly assisted you with this matter. We hope you plan to stay with us again. Thank you for your feedback. Best...More

Hotel's Favourite
Reviewed 10 January 2018

Great one night stay for a business meeting. Amazingly comfortable bed and pillows. Nice to have a door to close off bedroom from living room. Rob makes a mean omelette and although I didn't get a chance to meet Bobby, his love of helping people...More

Thank bdaygirl
Response from ESHRichmond, Sales & Catering Coordinator at Embassy Suites by Hilton RichmondResponded 11 January 2018

Dear bdaygirl, Thank you for your kind words and observations. We're grateful for having an outstanding staff. Your comments will be pass on to Rob and Bobby as well as our team. We're so happy you enjoyed your hotel experience with us. Best Regards, Jehosheba...More

Reviewed 2 weeks ago

This hotel is undergoing a substantial renovation - all to the good. Unfortunately they have chosen not to address the incredibly tiny bathrooms during the reno. The bathrooms are so small that you cannot fit more than one person in them at a time, and...More

Review collected in partnership with Embassy Suites Hotels
Thank Elizabeth C
Response from ESHRichmond, Front Office Manager at Embassy Suites by Hilton RichmondResponded 1 week ago

Dear Elizabeth C, We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are sorry you were unhappy with the size of our bathrooms. We will take your comments under consideration as we continually work to improve our guest...More

Reviewed 2 weeks ago

We stayed here during a trip to visit colleges. The hotel staff were very friendly and the rooms very clean. It appears the rooms have been updated and were very nice. We also had drinks during the evening reception and the made to order breakfast...More

Thank 794georgew
Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton RichmondResponded 2 weeks ago

Dear 794georgew- So glad you enjoyed your stay at our newly renovated hotel. We are well suited for college visits being only 4 miles from University of Richmond and only 8 miles from VCU. Our friendly staff is what we boast about often. Now we...More

Reviewed 2 weeks ago

Very roomy suites! Plenty or room to relax and unwind. Very comfortable beds including the pull out! Great amenities in the room! The breakfast and evening reception are fabulous! Excellent, friendly staff! Ample parking.More

Review collected in partnership with Embassy Suites Hotels
Thank Susan L
Response from ESHRichmond, Director of Sales at Embassy Suites by Hilton RichmondResponded 2 weeks ago

Dear Susan L- Wow....we are very excited that you had such a wonderful experience at our beautiful hotel. Thank you for your comments and know that we will share them with our staff who make us proud every day! Thank you for choosing our newly...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Restaurant
Details
Price range
US$170 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$170 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (124)
Room & Suite (61)
Dining (20)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
John O
17 November 2017|
AnswerShow all 8 answers
Response from Sheryl S | Reviewed this property |
Parking is free and there are parking spaces in front behind and each side of hotel!
0
Votes
Julia B
7 October 2017|
AnswerShow all 4 answers
Response from ESHRichmond | Property representative |
Hello Julia B, We are happy to assist you with options. Our chef's can prepare gluten free options. If you have more questions, please contact our food and beverage team, 804 672-8585. Thank you
0
Votes
MsEtta
3 March 2017|
AnswerShow all 2 answers
Response from ESHRichmond | Property representative |
We do have reception rooms for catered events! Please contact our sales department for details. Thank you for your interest!
0
Votes
Room Tips
"Great Manager's Party!"
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"The higher you are the quieter it is. Be aware that the elevators are slow."
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"I generall look for a room away from the dinging of the elevator."
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"Ask for a renovated room."
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