We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Hangaroa Eco Village & Spa, the newest hotel property on Easter Island located just a 5-minute walk from the island's only town, Hanga Roa. It features 75 elegant and smartly decorated rooms, the Poerava and Kaloa restaurants, the deluxe Manavai Spa, an outdoor swimming pool and its...
All reviewsall inclusive packageegg stationeaster islandbeautiful oceanthe air conditioningbest hotel on the islandin towngrass growingmini barvolcanic rockrestaurant stafftunachillicoffee makerlocal fishwild horsesrapa nui
One of the newest, largest hotel in island (local people are still fighting with hotel owner) The room is large and comfortable, the restaurant is good too. However, the room does not provide tissue paper and small towels, and the tour desk is operated by...More
Hangaroa Spa Resort is 5 Stars - beautiful, comfortable rooms - great restaurants - super customer service - close to the town. However, my only advice would be to ask questions about your tours, the restaurant times, and transportation.
The excursions aren’t included and the...More
1 Thank Japandrea02
Response from Gerencia_Hoteles, Director de Relaciones Públicas at Hotel Hangaroa Eco Village & SpaResponded 5 days ago
Many thanks for your review. We are happy to know that you had a great stay with us enjoying our facilities and the attention of our team. About the excursions, we would like to clarify that all of the excursions that we advertise...More
The hotel is lovely! The people are friendly, helpful and genuine. My room was perfect-comfortable, clean & a great patio & ocean view. The included breakfast was delicious & a great variety of choices every morning.
The restaurant for dinner was excellent! I had a...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Jennifer K
Response from Gerencia_Hoteles, Director de Relaciones Públicas at Hotel Hangaroa Eco Village & SpaResponded 4 weeks ago
Many thanks for your review. We are glad to know that you had an incredible stay with us, enjoying our rooms and the flavours of our restaurants.
Thank you for highlighting the attention of our team and for recommending us!
While the hardware was decent (probably 4-5 star quality considering the remoteness), it was a huge let down in terms of service and cleanliness. Front desk personel were simply indifferent all the time and did not make us feel welcome at all. No greetings whatsoever...More
3 Thank Vacationertobe
Response from Gerencia_Hoteles, Director de Relaciones Públicas at Hotel Hangaroa Eco Village & SpaResponded 17 May 2018
Many thanks for your comment. We greatly regret that we did not meet your expectations in terms of service and apologize for the inconvenience.
We appreciate the time you took to tell us in detail every situation and parts of our service that...More
This hotel has all of the amenities that you'd expect for a resort in this price range. The rooms all appear to have nice views, at the expense of being spread out, try to get a room with a low number to avoid quite the...More
3 Thank Shen_Jackson
Response from Gerencia_Hoteles, Director de Relaciones Públicas at Hotel Hangaroa Eco Village & SpaResponded 9 May 2018
Many thanks for your review. We are glad to know that we met your expectations and that you had a great stay enjoying the best flavours of the Island.
We greatly regret that you got ill, we really appreciate your suggestions, they are...More
Hi, full breakfast, lunch, dinner, wine, beer and cocktails / sunset drinks included . We paid for 2 whole day tours and a half day sunrise tour for the 4 of us. The tour guides we had were very knowledgeable and the tours... More
Hi, full breakfast, lunch, dinner, wine, beer and cocktails / sunset drinks included . We paid for 2 whole day tours and a half day sunrise tour for the 4 of us. The tour guides we had were very knowledgeable and the tours only included guests from the hotel. Hope this helps .