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27/08/2017 28/08/2017
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    Santa Cruz Village Hotel

    Rua Bom Jesus 22, Santa Cruz, Madeira 9100-152, Portugal
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    Best prices for your stay
    27/08/2017 28/08/2017
    US$89
    US$87
    SAVE US$2
    US$89
    US$89
    Traveller (133)
    Room & Suite (58)
    Dining (13)
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    Overview
    • Excellent17%
    • Very good41%
    • Average26%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “bus stop” (14 reviews)
    “yogurt” (19 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Santa Cruz Village Hotel
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    Vila Gale Santa Cruz
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (304)
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    1 - 5 of 253 reviews

    Reviewed 3 weeks ago

    My friend and I have just returned from The Santa Cruz village hotel,and we thoroughly enjoyed it. Still a few niggling problems in the room, No draws or tea making facilities. .no drying area for wet clothes, from Staff on reception were lovely and tried...More

    Thank thekidsareadrift
    Reviewed 4 July 2017 via mobile

    The hotel is well renovated and maintained. The staff is horrible and the service they provide is irritating. Breakfast is a joke. Grumpy waiters and every day the same breakfast. The atmosphere in the night at the restaurant is worse. Poolbar closes at 1900 and...More

    2  Thank Lars K
    Response from Luis M, Gerente geral at Santa Cruz Village HotelResponded 10 July 2017

    Dear Mr. Lars, Thank you for your review. We found this suprising as we never had any complaints about our team, they are all polite and enjoyed by our guests. Regarding the breakfast we have daily 2 differents types of itens (Sausages, bacon, baked beans,...More

    Reviewed 26 June 2017

    This is our fourth time at this hotel but the first since its refurbishment, the hotel before was called Santa Catarina and was more than adequate, we could not believe the transformation on our recent visit and love the new name, Santa Cruz Village. The...More

    1  Thank suejoyce2012
    Response from Luis M, Gerente geral at Santa Cruz Village HotelResponded 10 July 2017

    Thank you so much for your kind review. Best regards Luis Jesus

    Reviewed 11 May 2017

    we stayed here the first week in may 2017, the hotel as been revamped to a very high standard . all the hotel is very very nice . the staff were very good nothing to much trouble for them and always looked after with a...More

    2  Thank 196shezza
    Response from Luis M, Gerente geral at Santa Cruz Village HotelResponded 10 July 2017

    Dear Guest, Thank you so much for your preference in our hotel. It was a pleasure to welcome you hope to see you back once more. Best Regards Luis Jesus General Manager

    Reviewed 16 October 2016

    Arrived 3rd October - all ok Swimming Pool unusable - no hot water 4th October informed - BY OTHER GUEST! - that the hotel was closing on 6th October (we were booked in until 14th - no-one from hotel informed us Moved by hotel to...More

    4  Thank georgemiddlemist
    Vila Gale Santa Cruz
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    796 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Golf Course
    Details
    • Price range
    • US$74 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Cancelon, Hotwire, Booking.com, Priceline, TripOnline SA, HostelWorld, Cheap Tickets and HotelQuickly so you can book your Santa Cruz Village Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Portugal >
    • Madeira Islands >
    • Madeira >
    • Santa Cruz
    • Also Known As
    • Hotel Santa Catarina ,
    • Santa Catarina Cruz
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    Traveller (133)
    Room & Suite (58)
    Dining (13)
    Pool & Beach (10)
    Hotel & Grounds (72)
    Bathroom (13)
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    Ask a question
    Questions & Answers
    Tony E
    23 November 2016|
    Answer
    Response from Wilko59 | Reviewed this property |
    Sorry - can't help. We were there at the height of summer and it's a great hotel which served breakfast and dinner, with friendly service, but I don't know what they offer at New Year.
    0
    Votes
    cherrypieness
    30 August 2016|
    AnswerShow all 8 answers
    Response from eugenecarrukpc | Reviewed this property |
    theirs bars and restaurants in the local area must seemed to be open very late when I was there
    1
    Vote
    Room Tips
    "Very Good Value for Money"
    Read review
    "all rooms have balconies. run the shower before getting in the water sometimes takes a while to get hot and..."
    Read review
    "beware they cancel your booking with 5 days notice"
    Read review
    "Front to he left of the entrance."
    Read review
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