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Vila Gale Santa Cruz

Hotels.comUS$148*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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993 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Bucks
Reviewed 7 July 2015

We have just returned from this hotel. Upgraded when we arrived to a sea /Pool view 15 euros a night and well worth it. The staff were friendly and courteous and work hard, they sometimes are so busy clearing tables however they forget the guests need more water or wine. As far as the food was concerned, if you like...

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4Thank CBH22
Glasgow, United Kingdom
Reviewed 7 July 2015

Love visiting Santa Cruz when on a trip to Madeira.Visited hotel for a drink on a hot sunny day on my last trip.Hotel is very good in bits a bit dark for my liking but staff are friendly facilites seem good nice location near sea front planes landing at airport pass nearby but no nuisance in my view. Santa Cruz...

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1Thank bobbarclay44
Wakefield, United Kingdom
Reviewed 6 July 2015

At check in we had been allocated a wrong room. This was sorted very quickly and we got our sea view room. Room very clean and with good views although we were on the first floor. Food was what we expected from the hotel who must cater for many nationalities.You can not find something to your taste. The staff throughout...

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Thank EBnFLO
Bromley, United Kingdom
Reviewed 26 June 2015

Santa Cruz nice little village pleasant locals, a festival was on at the weekend we where there we saw the local children put on a wonderful show. Yes it's near the airport but surprisingly not as noisy as you might expect, Vila Gale is a little gem of an hotel,if you have mobility problems then this is the hotel for...

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3Thank Jennifer S
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Mrs. Jennifer, We are very happy that your stay at the Vila Galé Santa Cruz exceeded your expectations(specially the last part concerning the stars). It is allways rewarding to read reviews like yours. Thank you. Hope to welcome you again soon at the Vila Galé Santa Cruz. Best regards José Miguel Oliveira Martins General Manager

scotland
Reviewed 25 June 2015

The taxi from the airport to the nearby village of Santa Cruz where the hotel is situated took only ten minutes and cost eight euros. Check in was quick and the room allocated,3075, third and top floor of that wing was ready. Lovely room with one king size bed and with the sea view I had paid extra for (17...

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1Thank 11barlaw
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Guest, Thank you very much for taking some time to write about your stay at the Vila Galé Santa Cruz which, we were very opleased to see that you enjoyed. We will take into consideration your remarks on the toasters and thank you for the input. Hope to see you again soon at the Vila Galé Santa Cruz. Best...

Surrey
Reviewed 23 June 2015

Lovely hotel, staff helpful with whatever we asked for, good selection in the dining room and bar, all spoke good English. lovely setting for a quiet holiday... other than the aeroplanes - somewhat entertaining watching them land! We booked a car via reception ,very competitive rates and no hassle (hotel is well placed to get out onto the main roads)....

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1Thank Stephen T
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Mr. Stephen, Thank you very much for your review, for it is rewarding for us to know that we provided you a nice time. As for the entertainment, it is as you described, some like it, some don't but since we have many nationalities, ages and type of guests....it is difficult to be consensuous. We will revise the program...

Paignton, United Kingdom
Reviewed 17 June 2015

I can endorse David's comments regarding this hotel/resort. I did venture to Funchal which took about 35 mins in the hotel's courtesy bus which ran 4 times a day in each direction. Local buses are available nearby. Not much in the village of Santa Cruz, don't expect clubs and pubs, it's very quiet. Couldn't walk far along the seafront in...

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1Thank Jenny C
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Mrs. Jenny, Since this space is conceived to review the Vila Galé Santa Cruz, we at the hotel and other guests that may consider to visit us come here as a source of information from the hotel itself. Of course, there are allways comments about the surroundings, but not only. Since a holiday is a very private experience, we...

Huddersfield
Reviewed 15 June 2015

My first visit to Madeira. Flight took off on time. Impressed by the brief transfer time, clocked at around 5 minutes. The downside to such a brief transfer is, of course, aircraft and their close proximity to the hotel. However, one gets used to this. And for those who don't know, the airport at Madeira is number 4 on the...

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6Thank DavidWHuddersfield
VilaGaleHoteis, Gerente geral at Vila Gale Santa Cruz, responded to this review

Dear Mr. David, We were sad to the fact that there were issues, in and outside the hotel, that we were not up to your expectations such was the case of the entertainment.. As for those that items that we, at the Vila Galé Santa Cruz can control, you probably missed the leaflet in the room that coffee/tea making facilities...

Prague, Czech Republic
Reviewed 9 June 2015

We stayed in this hotel on AI basis which I can only recommend. Besides meals and drinks it also contains free access to the hotel SPA area (indoor pool warmer than the outdoor one, jacuzzi, sauna, steam bath, gym). Food is great, big variety, lunch to 14:30 so you can have a late lunch when back from a trip, and...

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3Thank Daniela D
Coventry, United Kingdom
Reviewed 9 June 2015

Lovely place to go for couples, not ideal for families, there is nothing for the kids to do not much entrainment in the evening either. very quite not much in that area either. It's a very quite place .

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1Thank Sue K

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
This beach hotel in Santa Cruz (Madeira) is situated directly beside the sea. Funchal is just 15 minutes away, while Funchal airport is only 5 minutes from the hotel. The promenade and the aqua park are also nearby. There are also stony and pebble beaches in the area. The hotel, which was built in 2006, has a total of 262 room on 4 floors, where we feature 4 junior suites suitable for families. The hotel offers a fully air-conditioned environment with spacious lobby, lifts, 24-hour reception, hotel safe, three bars, two restaurants and parking facilities. It has congress centre (890 m²), room and laundry services, as well as a kids club and games room. All rooms with en suite bathroom, balcony, air conditioning, individually adjustable central heating, direct dial phone, clock, satellite TV, CD / DVD player, radio, safe deposit box, hair-dryer, fax / modem connection, minibar, electronic security lock and 24 hour-room service. It offers an outdoor swimming pool for adults and children, indoor swimming pool (for a fee) and spa facilities with Jacuzzi, sauna, steam room / Turkish bath, Vichy room, a gym, studio for classes, 4 massage and treatments rooms, physician's office. The nearest golf course is only 10 minutes away and the hotel provides a golf desk and clubs closet. A breakfast buffet is served each morning. Lunch and dinner may be eaten from a buffet or a la carte. The following are all accepted as methods of payment: American Express, MasterCard and VISA. There is a transfer service to Funchal available. ... more   less 

Additional Information about Vila Gale Santa Cruz

Address: Rua Nova de Sao Fernando 5, Santa Cruz, Madeira 9100-173, Portugal
Region: Portugal > Madeira Islands > Madeira > Santa Cruz
Price Range: RM461 - RM683 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Santa Cruz 4*
Number of rooms: 262
Reservation Options:
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Also Known As:
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Hotel Santa Cruz
Santa Cruz Vila Gale
Vila Gale Madeira
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Questions & Answers

Here's what travellers have asked, with answers from Vila Gale Santa Cruz staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for a sea view with balcony”
Bob_K01332, 24 May 2017 | Read review
“Room 2007 excellent views. Sunny in the mornings”
a_broadhurst, 12 May 2017 | Read review
“We had a room with balcony and see view”
marcmgvanhoey, 18 Apr 2017 | Read review
“Ask for a pool view room - any others are street view.”
Derpathem, 17 Apr 2017 | Read review
“our room was the left side closest to the church, you got the sunrise and sunset”
315rebekahs, 13 Apr 2017 | Read review
5 of 5
Hotels.com
US$148* /night
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Prices are for 1 room, 2 adults
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