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Traveller (75)
Room & Suite (19)
Dining (11)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
21 May 2018
“Clean, Well Equipped Hotel”
3 Jun 2018
“Started Great, ended poor”
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What's included
Free Wifi
Free Parking
Free Breakfast
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Family Rooms
Bar/Lounge
Concierge
Pets Allowed
Spa
Wheelchair Access
Meeting Rooms
4 Star Hotel
The Parkhotel Matrei is a 4-star family run business, located just a stonethrow away from Innsbruck, the capitol of Tyrol and host city of the Olympic winter games 1964 and 1976. The hotel is surrounded by the Zillertal and Stubai Alps - famous for all year round sports activities...
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Location and contact
Brennerstrasse 83, Matrei am Brenner 6143, Austria
Hotel website
16.8 km to Kranebitten Airport
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Reviews (95)
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1 - 5 of 28 reviews
Reviewed 3 June 2018 via mobile

Initially the waiter was very helpful and friendly. As the night went on the poorer the service got. After .5 hour after our meal was cleared we had to ask for a dessert and coffee menu. Then it was very rude service from there. The...More

Thank BobbieMc01
Response from Obojes, Manager at Parkhotel MatreiResponded 4 June 2018

Thank you very much for your feedback. I am really sorry that we were short of staff at the mentioned day. However, this is still no excuse for being rude and inpatient. Once again, I am very sorry - however, I would love to welcome...More

Reviewed 21 May 2018

This roadside hotel has friendly, helpful staff. Check in was easy and quick. The room was larger than expected with a comfortable bed and garden view. The bath had a small shower with a slippery floor and thin towels. Breakfast was typical Austrian food, good...More

Thank Paul S
Reviewed 12 March 2018

We stopped on a way for skiing holiday in Italy. Very nice rooms, very good location just next to Brenner motorway. Delicious dinner (tartare, steak, salat with shrimps) in a la carte restaurant and very good breakfast. Price for 4 adults and 2 children was...More

Thank piwiak
Reviewed 11 January 2018

Booked the hotel over the internet. This hotel was a great little find as was Matrei am Brenner. Room was reasonable for the price. After checking in went for a walk down the road into the middle of town. Came back and had drinks and...More

Thank Judi M
Response from Obojes, Manager at Parkhotel MatreiResponded 18 January 2018

Thank you very much for your positive feedback! We appreciate that you have enjoyed staying with as as well as the convenient surrounding! Florian Obojes Host at the Parkhotel Matrei

Reviewed 24 July 2017

The rooms are clean and funtional. Absolutely no problem there. We had dinner at the hotel and one of our meals (Spinatspätzle Gorgonzola) was really substandard. When we came down for breakfast at 8.45 next morning, the breakfast room looked as if a tornado had...More

Thank borsgarde
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Spa
Hotel Amenities
Ski-In / Ski-Out
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Spa
Sauna
Details
Price range
US$103 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$103 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (75)
Room & Suite (19)
Dining (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
Charles S
20 June 2018|
AnswerShow all 2 answers
Response from Obojes | Property representative |
Thank you very much for your request. All our bathrooms are equipped with a hair dryer - in case you need a hairdresser while staying at the Parkhotel Matrei - a member of the Front Office team will fix an appointment for... More
0
Votes
Google Translation
Room Tips
"Make sure to get a room away from the main street which is busy 24h"
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"Make absolutely sure you a room AWAY from the local road outside."
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"take a room with balcony ...., if possible"
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