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Heritage Collection Waitakere Estate

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Traveller (147)
Room & Suite (65)
Dining (20)
Overview
  • Excellent37%
  • Very good31%
  • Average16%
  • Poor8%
  • Terrible8%
Travellers talk about
“high tea”(19 reviews)
“auckland city”(24 reviews)
“long driveway”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Reviews (247)
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83
71
38
19
22
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LanguageEnglish
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83
71
38
19
22
Show reviews that mention
All reviewshigh teaauckland citylong drivewayeye filletwest coast beachesbridal partymain buildingdeluxe roomcooked breakfastgrounds are beautifulan updatenew zealandlounge areaspa bathsquash courtcourse degustation menubush
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1 - 5 of 233 reviews
Reviewed 6 days ago via mobile

Not worth the stay. So far out of the main city area and so run down. Definitely not 4-star worthy, stayed at better 3-star hotels than this place. Was the only couple in the whole hotel for the one night and the receptionist left us...More

1  Thank Beverley D
Reviewed 2 weeks ago via mobile

Stayed here for a night just recently, very hard to disribe, but it has so much charm and history its just beautiful. The rooms are clean and nice plenty of room the meals were really nice and service is very attentive. Over looking Auckland set...More

Thank Kristie W
Reviewed 3 July 2018 via mobile

The occasion was a wedding anniversary, the weather was awful and the drive there was long. Booked a garden room and weren't disappointed. Pleasant welcome and lovely room with a spectacular view. The clue is "heritage" so if you are expecting ultra modern, you're in...More

Thank Robert B
Response from AucklandsWaitakereEs, Manager at Heritage Collection Waitakere EstateResponded 5 weeks ago

Thank you for your review of our Hotel. We are pleased you enjoyed the views and our teams service. It is great you enjoyed the warm comfortable atmosphere of the Hotel as well. We look forward to hosting you on another special occasion.

Reviewed 17 June 2018

Great views of the city, nice and quiet - the location is fantastic. But the property itself is tired and in need of a makeover. There was also a lack of care with the housekeeping (a cleaning cloth left in our shower, grime in the...More

Thank Bowering
Response from AucklandsWaitakereEs, Owner at Heritage Collection Waitakere EstateResponded 21 June 2018

Thank you for your review. We regret the huosekeeping shortcomings and will work with our housekeepers on these issues. We are pleased you enjoyed our spectacular location and restaurant services. The Hotel has been extensively refurbished over recent years in a modern classical design providing...More

Reviewed 9 June 2018

My wedding party stayed the night before my wedding. One of the apartments was next to the large construction site and the construction workers were looking into our apartment as we were getting ready. The day of the wedding our photographer arrived and we were...More

Thank Candy C
Response from AucklandsWaitakereEs, Owner at Heritage Collection Waitakere EstateResponded 21 June 2018

We note your review. At Heritage Collection Waitakere Estate our reception staff go to great lengths to ensure guest requests are met. Our receptionist arranged for the requested room "Garden View Apartment" as stated in the above review, to be made up with a double...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Bar/Lounge
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Non-Smoking Hotel
Room amenities
Refrigerator in room
Things to do
Pool
Bar/Lounge
Restaurant
Details
Price range
US$103 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$103 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (147)
Room & Suite (65)
Dining (20)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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Gaely
9 November 2017|
Answer
Response from ishy999 | Reviewed this property |
Taxis might be an expensive affair as its quite a drive from anywhere...Uber will be your best bet...the drive on the other hand is not a bad idea...just not good if you are planning to drink at the weeding.
0
Votes
Michelle B
6 January 2017|
AnswerShow all 3 answers
Response from JKLM2 | Reviewed this property |
Ring them. They are very helpful.
0
Votes
Room Tips
"The small loft rooms have steep stairs, but lovely views."
Read review
"Away from the construction site"
Read review
"Best room with the best view is room one (1)"
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"All rooms have views of either the bush and panorama"
Read review
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