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Hotel Marques de Riscal a Luxury Collection Hotel

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839 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Reviewed 23 October 2016 via mobile

Good hotel with good restaurants and nice spa area. No service at reception and generally unhelpful! Just tell you "cant help" and no suggestion for alternatives. They also suggested going to La Guardia for dinner. Good tip, but didnt tell us a 10 min taxi ride each way would cost 60 (!!) euros. All other staff was amazing and very...

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Helpful?
Thank sustiniere
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Sustiniere, Thank you for being our guest and thank you for taking the time to post a review on TripAdvisor. I am very sorry to read that you were not happy with the service of our front office team and I have shared your comments already - usually we are getting a lot of compliments about our team and...

London, United Kingdom
Reviewed 21 October 2016

I loved the whole experience of staying in this place in the Rioja countryside: so quiet, relaxing and peaceful. Great facilities, in fact why leave? There are rooms in an annex but we had room 14 in the main hotel which was funky with great views and spacious. The breakfast was fine and service from all staff was unfailingly good....

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Helpful?
Thank Alan M
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Alan M, Thank you very much for your kind review, the 5 stars and of course for being our guest. I am very happy reading your comments and I am already looking forward to welcoming you again in the future - please let me know when, so I can personally look after you. Very best regards and thank you...

Atlanta, Georgia
Reviewed 12 October 2016

Obviously the design of the hotel is unique as explained by the other reviewers due to the designer. The staff was very friendly and very helpful unloading our bags, which were now filled with wine after 4 days of wine tours. We dined in the restaurant and had the chef's menu with wine. The service and food was wonderful. We...

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Thank wschappell
Miami Beach, Florida
Reviewed 12 October 2016

This is an experience more than a stay. From a superb breakfast at the terrace overlooking the little town or the wineries all through Gehry's curves, to the beautiful rooms with angles and windows, a visit to wine city and a tasting and a massage in the SPA. This hotel should be part of your bucket list. the staff is...

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Thank kcanavan2010
Knokke, Belgium
Reviewed 12 October 2016

This hotel is not only a marvelous constrution by Frank Gehry but the whole hotel has very spacious rooms with huge bathroom. The location in the wineyards of the wine maker and the good restaurant it is all fantastic. As hotelguest you have also a nice tour in the winemaking.

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Helpful?
Thank Roland S
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Roland S, Thank you very much for your nice review and praise - I am very happy that you did enjoy your stay with us and that you also enjoyed the tour of the wineyards. You are right the tour is free of charge to hotel guests and should not be missed - drinking wine will not be the...

Boston, Massachusetts
Reviewed 4 October 2016

This hotel was designed by Frank Gehry and is an architectural gem. There are only about a dozen rooms in the main building, so we were fortunate to score one of them for our 1-nigt stay. The rooms in the spa wing (accessed via a covered, enclosed bridge fro the main building) offers very large well-appointed rooms, but without the...

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1Thank Steve K
Arlington, Virginia
Reviewed 2 October 2016

The Marquis de Riscal hotel and winery is definitely spectacular. The famous Frank Gehry designed building stands out among the vineyards and beautiful old village of Elciego that surrounds it. It is worth it to get a room in the main building, rather than in the adjoining more simple, modern building that also hosts the spa. All the guest rooms...

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Helpful?
1Thank love2trave09
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Love2trave09, Thank you veyr much for being our guest and for your really detailled review - I am sure that other readers will find it useful, we certainly do and we will have a look at the constructive feedback you gave us. The lamps you mentioned are Cloud-Lamps designed by Frank Gehry - he also designed the interior of...

seattle, wa
Reviewed 2 October 2016

Staying 2 nights at this hotel was an experience not just a simple hotel stay. The setting is beautiful, the hotel is unique, everything is beautiful, and the staff was superb. Our favorite part was biking through the winery. Although we are not big wine drinkers we enjoyed the tour and harvest time. Exploring the village was also fun. You...

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Thank snomung
Fairfax, Virginia
Reviewed 30 September 2016

After hiking in the Basque Country for 3 days we were fortunate to spend 2 glorious nights at Marques de Riscal. SIncei generally prefer smaller. Boutique hotels I was skeptical about this given the fact it was a Starwood property. But the minute we pulled up to this incredible structure surrounded by vineyards with the stone town as a backdrop...

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1Thank Deedee G
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear DeeDee G, Thank you very much for your kind comments and great review. I am very happy and it makes me also very proud to read your comments. This is what we aim for every day. I am very happy that you did not only enjoy the hotel, the design, but also the food and the countryside, the villages...

Reviewed 25 September 2016 via mobile

We had a wonderful time in this excellent restaurant. Thank you to Francisco Javier, our waiter, we understood the exquisite menu of this top place in La Rioja. If you are close, don't miss it. 😊 Reasonable sizes and prices for a Michelin restaurant

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1Thank Elba M
SFriedl, General Manager at Hotel Marques de Riscal a Luxury Collection Hotel, responded to this review

Dear Elma M, Thank you very much for being our guests and for your compliments - which I will also pass on to Francisco. Hope to see you again in the future. Best regards Stefan Friedl & Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Welcome to The City of Wine, where you will discover a masterpiece, Hotel Marques de Riscal Elciego. With 43 luxurious rooms and suites, an exceptional spa and a superb culinary offer, this boutique hotel, located in the heart of la Rioja alavesa and designed by famous arquitect Frank O. Gehry, is the ideal place for enoturim lovers. ... more   less 

Additional Information about Hotel Marques de Riscal a Luxury Collection Hotel

Address: Calle Torrea, 1, 01340 Elciego, Spain
Region: Spain > Basque Country > Province of Alava > Elciego
Price Range: RM1,300 - RM4,557 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Marques de Riscal a Luxury Collection Hotel 5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Marques De Riscal Hotel
Marques De Riscal Elciego
Hotel Marques De Riscal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marques de Riscal a Luxury Collection Hotel staff and other travellers.
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Questions? Get answers from Hotel Marques de Riscal a Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is amazing.”
  • They had flowers and Champagne in our room for our honeymoon.
 of 5 bubbles mongoose85, 4 Dec 2016 | Read review
“Living in Frank Gehry building, you can't see it.. Living in annex, you can see. Up to you!”
 of 5 bubbles Anton_Moscow_Russia, 2 Nov 2016 | Read review
“We stayed in a suite that had a small patio which looked out on the vineyard.”
  • Six Steps from Room's Patio. Mmmm
 of 5 bubbles 911davem, 31 Oct 2016 | Read review
“Recommend room 6.”
  • Room number 6
  • Room number 6
 of 5 bubbles O2220NKcarlosm, 26 Oct 2016 | Read review
“all the views seemed to be good. If you are sensitive to chlorine odors, you might ask for a room that is not close to the spa”
 of 5 bubbles phil fort wash, 25 Oct 2016 | Read review
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