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Sarova Whitesands Beach Resort & Spa

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1,217 Reviews from our TripAdvisor Community

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Showing 1,120: English reviews
Nairobi
Reviewed 3 days ago NEWvia mobile

It was a 6 days stay . We arrived at the hotel at early as we could .You have to check in at 2:00 pm . Of you arrive earlier you have to wait until your room is done. As soon as you get your room you will be given a card . Make sure you don't loose your card...

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Helpful?
2Thank Risper A
Cape Town
Reviewed 4 days ago NEW

I arranged a conference at Whitesands, the conference facilities were ok. A bit outdated but fine. The people managing the conference were friendly and very helpful. The food and restaurant was amazing. The venue itself is also spectacular. But.. I had booked a room for USD 230 per night, which is a premium price. They put me in room 1089....

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Thank GabrielDO
Reviewed 6 days ago NEW

I have been to this hotel every year in october for the last 3 years with my husband and my kids and every time we have loved our stay. the food is good, they have a good kids club and very nice and friendly staff. We got a room upgrade The only disappointment this time round was that our favourite...

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Thank Carol M
Nairobi, Kenya
Reviewed 1 week ago via mobile

Took one hour to check in so i got late for my afternoon meeting. Eventually checked in but overhead shower head doesn't work so using the smaller head not very comfortable. Went to beach but couldn't enter my room coz of key configurations. Staff were helpful and hoping for less drama in the remaining days. Nice room

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Helpful?
Thank Sunshine342
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your business visit, and having spared time to share your experience in this forum Thank you very much for your review. Your feedback is extremely valuable to us, as we strive to improve with...

Reviewed 1 week ago via mobile

Me and my friend went for lunch to this blissful place.....I have very less word to explain about the food experience... 1. when we reached to restaurant immediately one wait staff called Adelyne came to our table and start explaining about the spreaded buffet it shows that how much team Sarova is caring of the guests.... 2. Then another wait...

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Helpful?
Thank Chefgrassy
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit for lunch. Thanks for finding time to post your feedback on TripAdvisor. We are humbled that you scored us tops in all the areas and I would like to reassure you...

Mombasa, Kenya
Reviewed 1 week ago

{Her words} My birthday this year was the best thanks to my lovely Man who made it happen and Sarova Whitesands for being such a lovely place with hospitable staff. Am grateful to God i'm a year older, wiser and happier. we'll definitely be coming back soon. Delicious meals, friendly staff, nice fish ponds with nice fish of different colours,...

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Helpful?
Thank ric08852
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit. Thanks for finding time to post your feedback on TripAdvisor. we are happy that you loved celebrated your 25th birthday here at Whitesands and that you enjoyed every bit of it....

Reviewed 2 weeks ago via mobile

This is great hotel. However they say it's 5 star and the rooms are definitely on the stars. I was not so impressed with there breakfast and dinners as it was always very basic. I am use to having a wide choice of food from buffet style breakfasts. They hotel is very close to the beech and has a choice...

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Helpful?
Thank Don M
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your stay in December 2015, and having spared time to share your memorable experience in this forum Thank you very much for your candid review of your last year stay at our hotel. Your...

Dar es Salaam, Tanzania
Reviewed 3 weeks ago

Sarova Whitesands knows what it takes to keep a health foodie. They served unadulterated carrot juice for breakfast; tthis has them my mnay many stars. Rooms - no complaint. Lovely bathrooms, quality toiletries. Gym - good and good support provided too

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Thank Abiria
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit. Thanks for finding time to post your feedback on TripAdvisor. We are humbled that you scored us tops in all the areas and I would like to reassure you that we...

Nairobi, Nairobi, Kenya
Reviewed 3 weeks ago

During our night stay I was assigned a room on the ground floor with a garden views, the room is air-conditioned and has a living area with a flat-screen TV(which i rarely used because I was attending a conference and during the evening we were mostly networking at the dinning area or the 'watering holes'. Our security was not left...

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Helpful?
Thank Wanambisi L
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent visit. Thanks for finding time to post your feedback on TripAdvisor. We are humbled that you scored us tops in all the areas and I would like to reassure you that we...

Nairobi, Kenya
Reviewed 3 weeks ago via mobile

Visited the hotel for the weekend and noticed that the standards and services had dropped Noticeably since my last visit a year and a half ago. Check in took a lot of time As the rooms were not ready, we checked in to our rooms after having lunch at 2.30pm. We had booked the standard rooms which were okay,Iocated near...

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Helpful?
Thank ashfan786
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. We take pride in ensuring our guests enjoy the most relaxing and comfortable stay in tastefully furnished rooms and suites offering spectacular ocean, pool and garden views. For dining and entertainment, guests can choose from three themed superb restaurants, two great bars, and the exclusive Cocos Beach Bar, overlooking the beautiful Mombasa Ocean. There are four outdoor swimming pools with water slides, spring board, diving boards and four floodlit tennis courts that also serve as a landing ground for helicopters. A fully equipped wellness and fitness club with state-of-the-art fitness equipment, a PADI diving centre and a host of water sports, like snorkelling and jet skiing are also available. Be it a family holiday with children, beach wedding, honeymoon, business meetings with a difference or special interests like deep sea diving or fishing, Sarova Whitesands Beach Resort & Spa has something special for everyone. ... more   less 

Additional Information about Sarova Whitesands Beach Resort & Spa

Address: Malindi Road, Bamburi, Mombasa 80101, Kenya
Region: Kenya > Coast Province > Mombasa > Bamburi
Price Range: RM855 - RM2,336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sarova Whitesands Beach Resort & Spa 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Sarova Whitesands Beach Resort And Spa
Sarova Whitesands Beach Hotel Bamburi
Whitesands Hotel Mombasa
Hotel Style:
#1 On the Beach Hotel in Bamburi
#1 Top resorts Hotel in Bamburi
#1 Spa Hotel in Bamburi
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Questions & Answers

Here's what travellers have asked, with answers from Sarova Whitesands Beach Resort & Spa staff and other travellers.
8 questions
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Questions? Get answers from Sarova Whitesands Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent facilities, helpful and welcoming staff!”
  • This the view from a colleagues room. She won the #MyRoomHasTheBestViewThanYours challenge
 of 5 bubbles wanambisil, 16 Nov 2016 | Read review
“Ask for a sea facing room.”
  • view from room
  • View from room
  • view from room
 of 5 bubbles roryjdoyle, 14 Nov 2016 | Read review
“Ocean view Rooms were the best would recommend at any time to my Norwegian”
 of 5 bubbles totlin2003, 14 Nov 2016 | Read review
“Ask for a sea facing room”
 of 5 bubbles nrSrinivasan, 31 Oct 2016 | Read review
“If its conference season, you'll be begging for a good room”
 of 5 bubbles 478madhavb, 28 Oct 2016 | Read review
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