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The Plaza Beach Hotel

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North Coast, Bamburi Beach, Bamburi, Mombasa 80100 Kenya
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (137)
Pool & Beach (35)
Dining (11)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Plaza Beach Hotel
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 15 hotels in Bamburi
Location
Cleanliness
Service
Value
We are a small, intimate hotel, located on the quieter stretch of the lively Bamburi beach, with a beautiful view, and a romantic layout. We are a short walk from most of the quality restaurants and shopping areas. We can arrange all your water sports and marine activities in the offshore Marine reserve
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Kids stay free
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Diving
Skiing
Snorkelling
Water park
Windsurfing
Aerobics
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Children's playground
Children's television networks
Indoor play area for children
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
BBQ facilities
Baggage storage
Convenience store
Currency exchange
Gift shop
Mosquito net
Newspaper
Outdoor furniture
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Private balcony
Room service
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, German

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
10Restaurantswithin 1 km
2Attractionswithin 1 km
115Reviews8Q+A21Room tips
Traveller rating
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  • 44
  • 20
  • 16
  • 18
Time of year
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Language
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Popular mentions
nelima t wrote a review Jul 2021
1 contribution
I stayed there between 16th - 18th July 2021. The food was terrible and served cold. It was supposed to be a family holiday but we ended up being mixed with a group on conference who were very loud at the dining and took forever for us to get served. The food was also not child friendly. The food was terribly made throughout with no variety. Seemed like they didn't have enough cutlery because we had to wait for upto 20 minutes for plates and cups and when you ask the staff who all seemed to be in a bad mood you just get that ignorant look. We really suffered. With cats all over the dining area devouring your food. Woe unto you if you leave the dining table you'll find the cats on your plate. Such a turn off. I can never ever go back there.
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Date of stay: July 2021Trip type: Travelled with family
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Merilyn wrote a review Oct 2020
Nairobi, Kenya72 contributions
+1
We stayed here from the 29th of September to 3rd of October. Pros: They have a Beach front. We got a sea view room. There was AC in the room which came in handy as the temperatures were very high. The food tasted good although there wasn't much variety. The staff is very friendly and helpful. Cons: I was not happy with the fact that they don't offer kettles in the rooms. Some of us drink hot water irrespective of the temperatures so this was a discomfort for me. They also do not offer house slippers which is something basic for a hotel room. The room cleaning is not thorough. We found a broken nail (see pictures) next to the bedside lamp. They still left it there even after we asked for the housekeeping to be a bit more thorough. We suffered from stomach upsets on the 2nd of October. I'm not sure what it was but we had eaten only hotel food the day before so the food poisoning most likely originated here. I had to spend the whole morning of 2nd in bed and struggled to eat. I'm not sure about staying here again. The hotel building seems neglected. Room had paint falling off. Only the reception, dining area and the outside look well maintained. Although the dining area washrooms seriously need of a touch up.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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Tina O wrote a review Mar 2020
Nairobi, Kenya149 contributions42 helpful votes
I was looking forward to staying here but i was greatly disappointed. First be prepared to lag your own luggage up the stairs to the reception area, coz that service ain't going to happen. Then get to the rooms and they are so outdated. The property is small and though you are at the beach you have no beach facing rooms. The dinner and breakfast service was nothing to write home about.
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Date of stay: February 2020
Value
Location
Service
2 Helpful votes
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Abud F wrote a review Oct 2019
Mombasa, Kenya8 contributions3 helpful votes
I stayed here on july 2018 for my honeymoon. It is the worst stay of my life and big shame to the manager who is running hotel. The room had no hot water.from day 1 they moved to different room still no hot water..second day same thing ..3rd day same thing ..the towels were very dirty and the barth rooms too. The worse thing i spoke to the manager and nothing was done not even a note to say sorry i hope the owner reads this its big shame.
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Date of stay: November 2018Trip type: Travelled as a couple
2 Helpful votes
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Response from mabishij, Director of Sales at The Plaza Beach Hotel
Responded 8 Dec 2019
Dear Esteemed Guest, Kindly note that we value your feedback and we promise to deliver quality services to our guests. We apologize for any inconvenience caused during your stay.Kindly note that we improvements as per your highlights Looking forward to hosting again. Thank you. Delete Response
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Mike N wrote a review Oct 2019
2 contributions
Got a good price so I stayed there. Nice room, spacious. I stayed there last year with my wife and she enjoyed it too. Marvellous architecture if you aks me. I think this can be one of the absolute best in Mombasa IMHO. Ok, here comes the noise, not much variety in the food, my friends beer ran out on the second day, saw some stains on the walls and I wished I could have gotten more variety of channels on TV. Not the usual ones. I don't think I'm too hard to please.
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Date of stay: September 2019Trip type: Travelled on business
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Response from mabishij, Director of Sales at The Plaza Beach Hotel
Responded 8 Dec 2019
Dear Esteemed Guest, Kindly note that we value your feedback and we promise to deliver quality services to our guests. Looking forward to hosting again. Thank you.
Read more
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PRICE RANGE
US$69 - US$114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza beach hotel, plaza beach bamburi
LOCATION
KenyaCoast ProvinceMombasaBamburi
NUMBER OF ROOMS
86
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Frequently Asked Questions about The Plaza Beach Hotel
Which popular attractions are close to The Plaza Beach Hotel?
Nearby attractions include Nakumatt Nyali (0.4 km) and Mombasa Go-Kart (0.5 km).
What are some of the property amenities at The Plaza Beach Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Plaza Beach Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Plaza Beach Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Plaza Beach Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Plaza Beach Hotel?
Conveniently located restaurants include Yul's Restaurant, Il Covo Restaurant, and Imani Dhow Restaurant.
Are there opportunities to exercise at The Plaza Beach Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Plaza Beach Hotel have an airport shuttle?
Yes, The Plaza Beach Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Plaza Beach Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Bamburi.
Are any cleaning services offered at The Plaza Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Plaza Beach Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.