Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Finding an ideal family-friendly hotel in Ayer Keroh does not have to be difficult. Welcome to Mudzaffar Hotel Melaka, a nice option for travellers like you.
As your “home away from home,” the hotel rooms offer air conditioning and a desk, and getting online is easy, with free wifi available.
Guests have access to 24 hour front desk, room service, and 24 hour check-in while staying at Mudzaffar Hotel Melaka. In addition, Mudzaffar Hotel Melaka offers a pool and an on-site restaurant, which will help make your Ayer Keroh trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
While in Ayer Keroh, you may want to check out some of the restaurants that are a short walk away from Mudzaffar Hotel Melaka, including Restoran Ikan Bakar Malim (0.3 mi), Aida Rich Cafe (0.4 mi), and Restoran Sambil-Sambil Ayam Kampung (0.3 mi).
There is no shortage of things to do in the area: explore popular gardens such as Melaka Botanikal Garden and Thousand Flower Garden (Taman Seribu Bunga).
Mudzaffar Hotel Melaka looks forward to welcoming you on your visit to Ayer Keroh.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Malay
Location
Lot 5509 Jalan Wisma Persekutuan, MITC, Ayer Keroh 75450 Malaysia
i really dont know where to start. From the moment we arrived, no one was helping us with the luggage, But kudos to the F&B Manager "Azan" whom was there saw my struggle and assist me with my luggages. Kudos to him. Parking is complimentary which was a plus point. Check in was a breeze and we got out room after 10 minutes,
Room was spacious but kinda dusty, maybe its due to a long period of vacant, but overall we have a great time, Breakfast spread was good and the service render to us by the restaurant staffs was beyond great. They show great attentiveness to our needs. Great work guys even though we know that you are busy.
The hotel has a great ambience and location, but need a lot of changes in order to compete with the nearby hotels brand. This is something the owner and management should look into.
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Date of stay: December 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was quite full as there were a few corporate events plus busloads of foreign tourists. Still the staff on duty made sure that check in was smooth. I was allowed to check in an hour earlier than the stated time. The room was clean and overlooked the pool.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The cheapest 5 star hotel in Melaka. Overall is good and counter service can be improved. The room is big, clean & comfort to stay. Every devices are functionning well. Located nearby government office
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Date of stay: May 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the sweltering heat of the lobby to sparse staffing, everything says “we only wish we are a 5-star but...”.
Mudzaffar looks like they are a hotel training academy specialising in aiming at generating as many as guest complaints as they can possibly get. What they actually do with the complaints is anyone’s guess: probably classify them under OSA. These are the training areas that we experienced:
1. Air-conditioning in lobby not functioning. Probably for vocational trainees under find the cause. Or for finance officers on how to brutally reduce cost.
2. Inadequate staff to handle concierge. Designed for managers who can see the effects
3. Shops not opened. For time management trainees to see relationship between opening hours and revenue
4. Toilet with no hand drying facilities. For maintenance staff is and why the floor and door knobs are wet
5. Late check in: Staff learning to admit guests strictly at 3pm check in time despite hotel near empty on Sunday at 2:00pm
6. Slip shod construction. Meant for building students to see how to frustrate a 5-star claim
7. Room: 2 pillows for a double bed. Not even one extra in the cupboard. TV no reception until a few hours passed by. Room painted, no wall paper. Shower water pressure low. They give only one key card. All for trainees to evaluate the savings made.
8. Upon reaching the room there were 4 plates left by previous guest by the door. When we came back from dinner at 9pm, they were still there. Called reception and they casually replied “we will send someone to clear them” unperturbed by what happened. That off the cuff reply proves training works at this Academy.
In all the Mudzaffar Hotel Training Academy is highly recommended for those who are into the academics. Not for a real hotel guest with out of norm expectations of staying in a hotel for comfort and rest.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stayed in family suite. requested 2nd keycard but was denied. the reception said have to wait for all guest to check in then only they can give if got extra. do you really operate with just 1 keycard per room?. no standby card?. its hard for us to go in and out as we are 2 family staying there.
then in the suite, master bedroom only got 2 pillow. i asked the reception, it was suppose to be 4 pillow per room. requsted pillow to house keeping, but never recieved. house keeping said a lot of other guest requested for extra pillow, so they dont have enough. but why i only get 2 when it was supposed to be 4?. i got 2 small kid, we really need that pillow.
during breakfast, the girl at the counter was so rude. no greeting, no smile and no manners. i went in there, stated my room number and she replied " bagi kupon" without looking at me in a rude tone. when we left, my mother smile at her but then she just looked away.
Plug point far from bed No a/c at lobby. so hot. No blower in lift No pool towel
some staff need to train how to treat and talk to guest.
please improve guest experience and staff treatment. you are 5 stars hotel.
but the food was really good. two thumbs up. keep it up.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is located very near to Ayer Keroh toll plaza. The hotel is designed to seen with classic outlook. Certainly, the front office is very polite, friendly and very approachable. Very nice ambience and spacious room. Acceptable variety of breakfast choices. Definitely worth the money paid.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wonderful view and your staff is so friendly. its started from check in proccess until check out i can give you 10/10 best service. your receptionist, concierge and your security team all excellent. they always good when engage with me. im like my breakfast during my stay in this hotel. Yes, ABC after my check out period so delicious !! cant wait to come back again to see your restaurant open in your cruise soon.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Im travelling with my wife on work purpose 3D 2N,room 217, we checkin very late at night (4 - 6 August) but everything is smooth. Hotel is good, room is nice, location is strategic.
But 2 things should be seriously been checked by the hotel management.On the last day before i went out for work, we realised the hotel room door can be opened without keycard, and although its locked from inside (without latched) it can still be open by anyone from outside!
As its already few hours to checkout,we didnt care much, but another incident happen while my wife alone in the room after i went out. Around 11am,the door being open by someone, twice! Luckly my wife put the latch on. If anything happen who want to take the responsibility on that?????
And luckily no personal item lost during our night out for dinner. My wife have inform your reception during checkout, and im writing this to ensure the info receive by the management as well. Pls check and improve as guest safety should be your utmost priority.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room is cozy and spacious. The bath room is clean and basic toiletries provided. Wifi available and LCD screen tv with cable channels. The staff are friendly and smooth check in.There is swimming pool and cafe. Free spacious car park provided. Front interior look great with large stairs
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The building itself is very grand. Beautiful architecture and impressive. I was quite excited going in.
The reception was very slow. Check in was quite late. Not helping was the too bright lobby. No apologies other than 'the previous guests checked out late'.
The corridors are wide and nice. The room, spacious enough. But the two pillows they gave us was quite miserable looking, the duvet thin and the dovet cover torn! The hotel room itself looked incomplete. It does not have any wall decos, no customary tablelamps on the bedside tables and wasn't very cosy. There was no glasses to put in our toothbrushes (thank God we brought our own because the hotel did not provide any), no robes, no slippers ... the exterior building look 5star but the room is so sad.
Breakfast was just passable. The muffin was quite horrible, I did not finish it, and I hate food wastage. There was a protuding nail under the chair, it caught my very loved (and expensive) skirt and made a hole in it. I was so pissed. I complained and I hope something was done about it.
Checking out was very slow, even though there were only two people at the counter. The younger staffs seemed to be clueless about everything and the more senior staffs are lacking in manners. They should take lessons from the bellboys and learn to smile. The original plan was to spend 3 nights here, but we headed to another hotel for the 3rd night. We wanted to rest in a 'real' hotel.
For that's how this hotel feels like to us, like it is a hotel in training. The staffs looked like they are lacking skills, and it's such a pity because the traditional ideas and elememts in this hotel is lovely.
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Date of stay: August 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Ayer Keroh area.
PRICE RANGE
RM 129 - RM 169 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictAyer Keroh
NUMBER OF ROOMS
288
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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