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Gran Hotel Plaza Imperial

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58 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Hotel Plaza Imperial
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Showing 16: English reviews
Reviewed 12 February 2010

I stayed in Holiday inn toluca the last week and raelly i surprised the warmth that the people have for the guest in front desk an the restaurant, everybody ask me if i required something, please just tell us, also the pool is really warm and big. but in general everithing was well

Thank GREAT27
New York
Reviewed 28 October 2009

Last week iwas staying in Holiday Inn Toluca it was great the hotel is really huge it has a beautifull fild and heated indoor pool also it has a kind staff.

Thank Kob35
Reviewed 23 May 2009

With this being my 3rd trip to Toluca for business I thought I'd try a new hotel...all of the on-line pics looked good, and hey, Holiday Inn right? Basically my main issues were w/basics...heat was OK, but the AC is NONE-a 3 speed fan was it. Basic room/bath was from 70's with some kind of redo to bring it up...

1Thank primetime1955
A TripAdvisor Member
Cape Girardeau, Missouri
1 review
1 helpful vote
Reviewed 20 February 2006

What can you say? With a great name like the Holiday Inn and with loads of great experiences with that chain I thought this would be a no brainer. WRONG. The hotel was adequate, there was hot water, the security was good. Just could not get a good feeling. Tried for two days to get basics like towels and wash...

1Thank A TripAdvisor Member
montreal, canada
Reviewed 18 September 2005

I got married in Toluca, Mexico last september and I had some family members stay there to attend the wedding... We had several request to the staff and they were really nice and address all our concerns and requests with a smile and were very helpfull. The breakfast buffet was really good and the entire staff was really kind. Thank...

Thank bororin
Detroit, Michigan
Reviewed 26 November 2004

The service and rooms here are inconsistent. The staff at the front desk will always promise to address issues, but rarely follow through. Not a great place for women traveling alone, unless you have a man negotiate the room and rate. Please be warned that booking executive level is not a guarantee that you will recieve an room on that...

6Thank SawdustDI

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Gran Hotel Plaza Imperial

Address: Carretera Mexico, Toluca Km 57.5 | San Jeronimo, Chicahualco, Metepec 52170, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Metepec
Price Range: RM168 - RM213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Hotel Plaza Imperial 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Toluca
Toluca Holiday Inn
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Questions & Answers

Questions? Get answers from Gran Hotel Plaza Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“select a better located one...even is worthy to pay a bit more”
 of 5 bubbles haroldr538, 23 Jun 2015 | Read review
“Their master suites are seriously spacious, with separate living rooms and dining areas, and two toilets. Condition is only fair but for the price you can make this a great stay.”
 of 5 bubbles BM268, 12 Feb 2013 | Read review
“Many of the rooms are a very long walk down corridors and up and down stairs, when coming from the lobby, so be prepared to get some exercise.”
 of 5 bubbles og84, 21 Nov 2012 | Read review
“Go to the Holiday Inn Express near the Airport in Toluca, it's excellent.”
 of 5 bubbles Rocket455, 11 Apr 2012 | Read review
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