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Balbirnie House

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750 Reviews from our TripAdvisor Community

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Showing 738: English reviews
Glenrothes, United Kingdom
Reviewed 3 weeks ago via mobile

We had a fantastic meal in the Orangery, on arrival their had been a mix up with our booking the reception staff and manager soon sorted this out. The four course meal was fabulous a true experience from starter to desert, then coffees in the lounge. What a night.

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1Thank neil p
Falkirk
Reviewed 3 weeks ago

Had a meal here with by wife here in the Orangery. Food and service was outstanding, and will use again when in this area. After the meal was served coffee and brandy in lounge. Enjoyable night all round.

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1Thank ronnieFalkirk
Reviewed 4 weeks ago

This was our second visit to the Orangery, and as on the 1st visit, we were very, very impressed with all aspects of Balbirnie house. The approach to the Hotel is fabulous, a wonderful stately home in majestic grounds. You may feel that such a building would come with a formal or stuffy atmosphere but from the minute we arrived...

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Thank Lewis M
Edinburgh, United Kingdom
Reviewed 16 January 2017 via mobile

We celebrated our Ruby wedding anniversary on Saturday night with a family meal in the Garden Room at Balbirnie House followed by an overnight stay. We had great service especially from Rebecca the duty manager and her colleagues Leigh and Brooke who all served us well before and during the meal. Thanks also to Sarah the events coordinator who was...

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1Thank happygrannyof6
Nicholas R, Owner at Balbirnie House, responded to this review

Hello happygranny, Thank you so much for your kindness and denoting a 5 Star review. We're absolutely delighted to hear that your visit was such a success. We look forward to welcoming you back to Balbirnie on another future occasion. In passing, Rebecca Harper was December Employee of the month! Thank you also for highlighting Leigh and Brooke. All best...

Fife, Scotland
Reviewed 14 January 2017 via mobile

What a fab night , went to a Christmas party night at this hotel put on for Local Charities , it included a 3 course meal & disco. The tables were gorgeously set up with crackers , party favours , ect. It was stunning and all put on free of charge by the hotel for charities. The meal was one...

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Thank Norma381975
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Norma, Delighted to hear that the occasion was so enjoyable. This was the first time we have dedicated an entire party night to charities and great causes, and we're considering potential to repeat. Thank you so much for your kindness and denoting a 5 Star review. We're absolutely delighted to hear that your visit was such a success. We...

Dundee, United Kingdom
Reviewed 9 January 2017

We were married at Balbirnie on the 7th January 2006 and returned on Saturday to celebrate our anniversary. 11 years passes quickly and it was amazing to be back. It was brilliant to see how much certain aspects of the hotel have changed (the room was amazing - so different to when we stayed!) as well as still having bits...

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Thank nial348
Nicholas R, Owner at Balbirnie House, responded to this review

Hello nial348, Thank you so much for your kindness and denoting a 5 Star review. We're absolutely delighted to hear that your visit was such a success. We look forward to welcoming you back to Balbirnie on another future occasion. Our Special Events Planning Dept has many special recommendations for ways in which to celebrate Anniversaries, most especially for this...

Edinburgh, United Kingdom
Reviewed 9 January 2017

Thank you Balbirnie house for making my birthday very special. We were greeted by a lovely young Canadian girl who was the perfect personality for front of house, she was a delight. She shared that we had been given an upgrade, probably as it was very quiet but we were delighted and really appreciated this kind gesture. She explained everything...

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Thank lindylou40
Nicholas R, Owner at Balbirnie House, responded to this review

Hello lindylou40, Thank you so much for your kindness and denoting a 5 Star review. We're absolutely delighted to hear that your visit was such a success. We look forward to welcoming you back to Balbirnie on another future occasion. Kindest regards, Nicholas / MD Balbirnie 1992 - present

Corbridge
Reviewed 5 January 2017

Fantastic new year party.Great food and drink.Staff could not have been more helpful and friendly.Our room was first class .The package on first impression is a bit on the pricey side but don't be put off it is great value for money.Thanks to all at the hotel for a memorable start to an uncertain 2017

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Thank primlea
Nicholas R, Owner at Balbirnie House, responded to this review

Hello primlea, Thank you so much for your kindness and denoting a 5 Star review for Hogmanay at Balbirnie. We're absolutely delighted to hear that your visit was such a success. In passing, our most popular Tweet of 2016 thus far? Top Tweet earned 1,754 impressions As our harshest critic, I thought last night's Ballroom meal was the best I've...

Dunfermline, United Kingdom
Reviewed 4 January 2017

The whole experience was great from start to finish. From the moment went in to leaving to go home we were extremely well looked after. The staff were relaxed and friendly and there was nothing stuffy about the hosting. The meal itself was excellent, beautifully balanced flavours and portion sizes. It's the first time we have been to Balbirnie but...

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Thank Alice L
Nicholas R, Owner at Balbirnie House, responded to this review

Hello Alice L, Thank you so much for your kindness and denoting a 5 Star review. We're absolutely delighted to hear that your visit was such a success. We look forward to welcoming you back to Balbirnie on another future occasion. Kindest regards, Nicholas / MD Balbirnie 1992 - present

Lincolnshire, United Kingdom
Reviewed 29 December 2016

Had a wonderful stay over the Christmas period, we stayed in the old part of the hotel and had nice views over the garden, rooms are superb and decorated in a period manner, staff are friendly and attentive without being overpowering, food was excellent and the grounds are maintained to a very high standard. Thanks to all the staff for...

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Thank sunseeker153
Nicholas R, Owner at Balbirnie House, responded to this review

Hello sunseeker153, Thank you so much for your kindness and denoting a 5 Star review for Christmas at Balbirnie. We're absolutely delighted to hear that your visit was such a success. We look forward to welcoming you back to Balbirnie on another future occasion. Kindest regards, Nicholas / MD Balbirnie 1992 - present

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Balbirnie House is a quite unique multi-award winning country house hotel which combines understated luxury with superb service and outstanding value. Widely acknowledged as one of the finest of the privately owned small luxury hotels in Scotland, Balbirnie offers a wonderful experience, whatever the occasion of your visit. Fine food, lovely surroundings and above all a real sense of friendly Scottish hospitality combine to create quite a unique setting for today’s house guests to enjoy. ... more   less 

Additional Information about Balbirnie House

Address: Balbirnie Park, Markinch, Glenrothes KY7 6NR, Scotland
Region: United Kingdom > Scotland > Fife > Glenrothes > Markinch
Price Range: RM583 - RM1,288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balbirnie House 4*
Number of rooms: 30
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Also Known As:
Balbirnie House Hotel Markinch
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Questions & Answers

Here's what travellers have asked, with answers from Balbirnie House staff and other travellers.
4 questions
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Edinburgh, United Kingdom
7 months ago
Glenrothes, United Kingdom
11 months ago
Glasgow, United Kingdom
Durham, United Kingdom

I personally feel your comments made to a local lady celebrating her 35th wedding anniversary were horrible!

I fully support dawn t on this and feel your response is condescending in the truest sense of the word, you appear to show an attitude of patronizing superiority when you state, " Balbirnie's Snr Manager in charge of Guest Services, has already gone a country mile to do everything possible to exceed what any logically thinking guest would consider as truly wonderful service"

How dare you? this part of your statement, "logically thinking guest" is an insult to dawn t and your lifeline in your chosen career, hospitality - GUEST SATISFACTION! What gives you the right to be this demeaning and make such an arrogant statement ?

When you book the Orangery at 8-00pm you expect the Orangery at 8-00pm and not pathetic excuses on one's special night saying you were busy. As dawn t specifically points out, you weren't busy/fully booked when she arranged their anniversary event.

Is it the fact dawn t is simply a local lass spending what could be classed as an inconsiderable amount of money in your establishment in comparison to the larger parties, that she is relegated to second/third class service whilst the larger groups receive a better class of service, I hesitate to use the words first class as it doesn't apply unless every guest is satisfied and, as this event experienced by dawn t shows, that was not the case.

This response is purely my personal opinion at the way you have handled, or mishandled this complaint. I hope you do host dawn t again, should she choose to visit, and get it right next time.

Lastly, ponder this, most people get married once. But after that they celebrate that event annually, perhaps you need to consider this as a more important, and consistent, alternative revenue stream than you currently seem to.

over a year ago

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Questions? Get answers from Balbirnie House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment.”
 of 5 bubbles Ray061626, 20 Feb 2017 | Read review
“We stayed in one of the four poster bed rooms 205 was our one there are no lifts here so you would need to be mobile to stay in these rooms.”
 of 5 bubbles dianehale, 16 Feb 2017 | Read review
“I am sure all rooms will be beautiful and individual.”
 of 5 bubbles lindylou40, 9 Jan 2017 | Read review
“Only there for a meal so cannot comment on the accommodation”
 of 5 bubbles alicel442, 4 Jan 2017 | Read review
“Book a room in the old part of the hotel”
 of 5 bubbles sunseeker153, 29 Dec 2016 | Read review
5 of 5