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Palace Hotel Tokyo

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906 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Beaconsfield, United Kingdom
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 days ago NEW

Arrived directly from London and fortunately did not have long to wait until our room was ready. Very smooth and professional check-in and a lovely room with balcony overlooking the Wadakura Fountain and plaza. On arrival we were staying 3 nights and a further single night prior to return to England. The room was excellent for a city hotel with... More 

Helpful?
Thank Peter B
Hoorn, The Netherlands
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 days ago NEW

just coming from a beautiful contemporary Zen hotel in Kyoto, the first look in our hotel room was a bit disappointing. Stains on the chairs and carpet and we had really to find our way around in our bedroom. But to be honest. The room has everything, is nice, big and has all amenities you need and would expect for... More 

Helpful?
Thank amigo42
Hanoi, Vietnam
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Just next to the real Palace with access to a perfect running route around it. Great for a morning run full of palace view. Fabulous in room facility with an extremely nice bed Friendly staff and great service with ice water at night which is so nice for summer. Also the ice water and towl at hotel gate for morning... More 

Helpful?
Thank nguyeinsang
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

Got nothing to say but perfect. This was my second time and the lounge staff recognized me immediately. After a sincere and warm welcome they provided us with everything that we asked for, even an onsen egg for breakfast!

Helpful?
Thank KinDee1234
Houston, Texas
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

Okay, this place is expensive. Japan is expensive. Tokyo even more expensive. Given that, this place was great. Central location, great service, helpful staff, fantastic rooms. All you could ask for in a hotel.

Helpful?
1 Thank ByronFurseth
Hong Kong, China
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 weeks ago

The room was amazing and the hotel is really well located. If you're lucky and you get a room of the palace, thats even more amazing. When you wake up, have a cup of self made nespresso on your balcony, and just look out at the greenery. Of course, you also pay for it. Japanese service is impeccable and especially... More 

Helpful?
Thank jwylam
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

It's in Tokyo, it's a 5 star hotel, so take for granted that the service is perfect in every respect. The staff are incredible and seem to have a sixth sense of your needs. The entrance foyer is beautifully designed, contemporary yet very Japanese. (The carpets are so luxurious it is a struggle to wheel your suitcase.) The rooms are... More 

Helpful?
Thank David H
New Jersey
Level Contributor
105 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 weeks ago

I have stayed in some of the best hotels in Asia, and the Palace ranks very high in that group. The rooms are beautiful and well designed, with toiletries to fit any need of the guests. My room had a balcony that overlooked the moat of the Imperial Palace. The location is perfect, within walking distance of the Ginza district... More 

Helpful?
Thank RuthyNewJersey
La Jolla, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Across from the Imperial Palace and a 10 minute walk to Tokyo central train station. The Palace has several restaurants -- I especially like Crown, the French restaurant -- an fine executive level and a gym overlooking the Imperial gardens. Plus, most evenings they have top jazz in the bar downstairs. No weaknesses.

Helpful?
Thank newbreak_kid
Munich, Germany
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

If you come to Tokyo for work and your office is somewhere around Tokyo Main station, this is an outstanding place. The rooms are clean and modern. Many of them have view over the palace garden, which is such a great balance compared to the busy work life of Tokyo. The breakfast is outstanding. If you eat in the restaurant... More 

Helpful?
Thank Tobias_Schaefer

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Grand Kitchen
Grand Kitchen
Cuisines: European, International
The Palace Lounge
The Palace Lounge
Cuisines: Cafe, European
Crown Restaurant
Crown Restaurant
Cuisines: French, European
Lounge Bar Prive
Lounge Bar Prive
Cuisines: French
Amber Palace
Amber Palace
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With an incomparable perspective on the city and a singular, moat-side location across from the Imperial Palace gardens, Palace Hotel Tokyo opened on 17 May 2012 in the city's Marunouchi business district as part of a JPY 90 billion mixed-used development that includes 290 guestrooms, 10 restaurants and bars, and Japan’s very first evian SPA. ... more   less 

Additional Information about Palace Hotel Tokyo

Address: 1-1-1 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: RM1,809 - RM4,543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Hotel Tokyo 5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Expedia, Booking.com, Agoda, Priceline, Travelocity, Cheap Tickets and Odigeo so you can book your Palace Hotel Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palace Hotel Tokyo Japan
Hotel Style:
#1 Romantic Hotel in Chiyoda
#1 Spa Hotel in Chiyoda
#1 Luxury Hotel in Chiyoda
#2 Business Hotel in Chiyoda
#8 Family Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Palace Hotel Tokyo staff and other travellers.
13 questions
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See all questions (13)

Questions? Get answers from Palace Hotel Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room that faces the palace with a balcony.”
  • Balcony was big. fits two big outdoor chairs
  • two sinks
  • Deluxe room - one of the most regular options.
 of 5 bubbles jwylam, 18 Nov 2016 | Read review
“Ask for Palace Garden view.”
 of 5 bubbles K8362QAdavidh, 17 Nov 2016 | Read review
“Choose a room with balcony overlooking the Imperial Palace”
  • The view from my hotel balcony
 of 5 bubbles RuthyNewJersey, 13 Nov 2016 | Read review
“Pay extra for the club level, which includes food (e.g. breakfast), drinks, and a deck from which on a clear day you can see Mt. Fuji.”
 of 5 bubbles newbreak_kid, 12 Nov 2016 | Read review
“The balcony of Grand Deluxe adds a lot to your experience.”
  • View from the balcony (day)
  • View from the balcony (telephoto night)
 of 5 bubbles KuK_Traveler, 8 Nov 2016 | Read review
5 of 5
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