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Four Seasons Hotel Tokyo at Marunouchi

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$554*
US$456*
Great Deal
US$523*
US$554*
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Four Seasons Hotel Tokyo at Marunouchi
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950 Reviews from our TripAdvisor Community

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Showing 745: English reviews
Denver, Colorado
Reviewed 5 July 2015 via mobile

We enjoyed four nights at the Four Seasons and have to say every employee we came in contact with was incredibly helpful, courteous and their main goal was to make sure we had an enjoyable stay. We requested platform service and the individual met us outside our exact car on the Narita Express. She refused to let us take even...

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Helpful?
2Thank traveltoujours
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear traveltoujours sama, Thank you for your stay with us and taking time to write your feedback about our hotel on Tripadvisor. I am very glad that you found our staff was helpful and courteous. We want our guests to feel like they are staying at their own home or close friend's place. Also, I greatly appreciate your comment on...

Pretoria, South Africa
Reviewed 3 July 2015

We were swiftly moved to another room after complaining that the previous guests must have smoked in the room As a conference and events organizer I travel extensively but this was by far the best service I've experienced......and their beds are amazing!

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Helpful?
2Thank EsteeSwi
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear EsteeSwi sama, Thank you for your stay and taking time to write your feedback on Tripadvisor. Please accept my sincere apologies for the smell of room. I am glad to know that our team has swiftly rectified the situation for you. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to our little...

Denver, Colorado
Reviewed 3 July 2015

The Concierge staff at the Four seasons is nothing short of amazing. They got us reservations at the impossible Jiro's, they booked all of our trains for the rest of our trip, they even stored our bags while we went and saw the rest of the country and were waiting for us when we came back through to give us...

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Helpful?
Thank MMPPower
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear MMPPower sama, Thank you for your stay with us and taking time to write your feedback on Tripadvisor. Our Concierge was extremely happy to hear your comments. We all look forward to welcoming you and your family back to our little hotel in the center of Tokyo in the not too distant future. Once again, thank you and domo...

Hong Kong, China
Reviewed 28 June 2015 via mobile

I had visited this boutique hotel in April 2013, which is now too late , but I will still like to recommend this hotel as one of the best in Tokyo, very suit for very convenient location & best personal service, although small but with typical Four Seasons hospitality you would find.

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Helpful?
1Thank James P
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear James P sama, Thank you for your stay with us and taking time to write your feedback on Tripadvisor. I am glad to know that you enjoyed our location and level of personal service. We look forward to welcoming you back to our little hotel with a brand new restaurant in the center of Tokyo in the not too...

Hong Kong, China
Reviewed 27 June 2015 via mobile

The reception and lobby is pretty small but staff is attentive and friendly. I checked in at midnight for business and staff was welcoming. When I checked out, they assigned someone to walk with me to the inside of train station. She was truly plesant and helpful. Rooms are big and spacious. Location of hotel is also great because it's...

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Helpful?
Thank erica_tse
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear erica_tse sama, Thank you for your stay with us and taking time to write your comments on Tripadvisor. I am very happy that you enjoyed our location and level of service. We look forward to welcoming you back to our little hotel in the center of Tokyo in the not too distant future. Thank you and domo arigato gozaimas....

London, United Kingdom
Reviewed 25 June 2015

This hotel is in a very convenient location if you're arriving by train. We touched base with reception prior to arriving at the station and arranged for someone meet us at the platform, to guide us to the hotel and take our bags. Rooms, facilities, service and food are faultless. Highly recommend the mac and cheese arancini on room service...

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Helpful?
Thank Violet_Vane
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Violet_Vane sama, Thank you for your stay with us and taking time to write your feedback on Tripadvisor. I am glad that you utilized our platform pick-up service and found it useful. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to our little hotel in the center of Tokyo. Sincerely, Takuya Kishi...

Hong Kong, China
Reviewed 23 June 2015

I tore my pants on the way to Tokyo and was panicking when I arrived to the hotel around 10pm (as I assumed no nearby tailors would be open to patch me up before my meeting the following morning). The concierge made no promises but offered the services of their in-house tailor (who would be arriving the following morning at...

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Helpful?
2Thank squan2
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear squan2 sama, Thank you for your stay with us and taking time to write your comments about our hotel on Tripadvisor. I have shared your feedback on mending service with our seamstress. She was very happy to receive such a recognition from you. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to...

Dallas, Texas
Reviewed 22 June 2015

We all know about Four Seasons’ impeccable rooms and services, and here is no exception. Having less than 48 hours in town, we stayed here because of its location. We arrived and departed in a Shinkansen at Tokyo Central Station; and the hotel sent us one of the staffs who met us at the train platform and carried our luggage...

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Helpful?
1Thank JPDallas
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear JPDallas sama, Thank you for your stay with us and taking time to write your feedback on Tripadvisor. I am very happy to know that you enjoyed your quick stay with us. Thank you for mentioning our signature service - Tokyo Station greeting. We are happy to meet you on the platform and to send you off on the...

Monaco
Reviewed 19 June 2015

Surprised how small this hotel was for a Four Seasons. Also extremely expensive. Rooms, reception staff, and concierge are first rate. They will help you with last minute bookings, airport transfers, etc. did not eat here, so can't comment. Can not imagine bringing family and young children here. Downtown environment close to Tokyo Station-- which dominates everything and even makes...

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Helpful?
Thank T3G
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear T3G sama, Thank you for your stay with us and taking time to give us your feedback on Tripadvisor. I am nglad to know that you found our room, reception staff and concierge first rated. We do have rooms not facing Tokyo Station and railway tracks. We are happy to allocate your room to Sotobori Street side next time...

San Diego, California
Reviewed 17 June 2015

One of the best hotel I ever been. Fiv minutes from Tokyo station. Five minutes from Ginza. Great service. But above all Great room! Big bed and great pillows. AFTer long walking days and getting to our room was comforting. We will definitely be here next time we visit Japan, because we will be back to this amazing country.

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Helpful?
Thank Lety1
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Lety1 sama, Thank you for your stay with us and taking time to write your comments on Tripadvisor. We are glad to know that you enjoyed our location, level of service, pillows and bed. There are much more things to do and see in Tokyo and beyond, and we will definitely see you in the not too distant future....

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04/06/2017 05/06/2017
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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Motif Restaurant & Bar
Motif Restaurant & Bar
Cuisines: European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: RM1,921 - RM5,514 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Family Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#3 Spa Hotel in Chiyoda
#4 Luxury Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Tokyo at Marunouchi staff and other travellers.
7 questions
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Questions? Get answers from Four Seasons Hotel Tokyo at Marunouchi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, book a suite - they are massive and well appointed”
299andrel, 9 Feb 2017 | Read review
“Ask the concierge to setup all your great dinner option in the Ginza.”
jameshP6017LW, 18 Jan 2017 | Read review
“Corner room on the street side not the train station”
chadin2017, 17 Jan 2017 | Read review
“If have children, always choose room facing tokyo station”
  • watching the train going thru
  • luxury bathroom
  • big and comfortable bed
genxyx, 8 Jan 2017 | Read review
“Pick a high floor facing away from the trains. My colleague's room had trace noise from the train.”
animeh, 5 Jan 2017 | Read review
5 of 5
Cancelon
US$456* /night
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Expedia.comUS$523
PricelineUS$554
Hotwire.comUS$476
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*Disclaimer
Prices are for 1 room, 2 adults
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