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Mandarin Oriental, Tokyo

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Traveller (1569)
Room & Suite (705)
Dining (129)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“mount fuji”(45 reviews)
“concierge team”(26 reviews)
“pizza bar”(19 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Mandarin Oriental, Tokyo
Special Offer: The Luxury of Spring
Contact Info
Name/address in local language
Offers from Mandarin Oriental, Tokyo
Special Offer: The Luxury of Spring
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,097)
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1,217 results
Traveller rating
1,062
109
30
7
9
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LanguageEnglish
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1,062
109
30
7
9
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All reviewsmount fujiconcierge teampizza barbottega venetapark hyattluxury hotelgrand roompillow menufloor to ceiling windowsbeautiful hotelfour seasonsmitsukoshimae stationmitsukoshi department storesushirestaurant reservationsfrench restaurantginza line
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1 - 5 of 1,217 reviews
Reviewed yesterday

The hotel from head to toe, from beginning to end is extraordinary. This is the second time I stay there and it is worth every single penny. From attention to detail, to making you feel like a million dollars, to extraordinarily breakfast, to the Best...More

Review collected in partnership with this hotel
Thank MrMiranda27
Hotel's Favourite
Reviewed 17 December 2017

My husband and me returned to MO Tokyo for our anniversary stay and the stay was as best as those stays before. A lot to mention about how excellent the hotel is but not to repeat the previous comments that we posted on tripadvisor we...More

Review collected in partnership with this hotel
2  Thank Kitty W
Response from MOTYO, Spcial Media Communications at Mandarin Oriental, TokyoResponded 20 December 2017

Dear Kitty W, Warm greetings from Mandarin Oriental, Tokyo. First of all, we wish to express our sincerest appreciation for having chosen our hotel as your anniversary stay. We would also like to thank you for having taken your time to post the review. We...More

Reviewed 5 days ago

We stayed for 3 nights in this well located hotel. The room was of a good size with views towards Mount Fuji (which we never saw despite the binoculars they make available for this purpose). It is a typical Mandarin Oriental hotel in terms of...More

Thank KarenRobS
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 4 days ago

Dear KarenRobS It was a great pleasure to have you stay with us, and thank you for taking the time to write a review on TripAdvisor. We apologise that we cannot meet with your expectations for Concierge service. We look forward to welcoming you back...More

Reviewed 1 week ago via mobile

One of the best properties! Very polite staff and lovely location ! Must stay hotel . Mount Fuji view Grand room is a must to have . And awesome Bottega toiletries...Rooms are huge and one of the best ! They have 3 Michelin star restaurants...More

Thank MANISH J
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 1 week ago

Dear MJ Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. We look forward to the pleasure of...More

Reviewed 2 weeks ago via mobile

My daughter and I really enjoyed the luxury of this hotel. It is located on the top floors of a tall building and has fabulous views. The lower floors have some very interesting shops which is fun. Our room was quiet and comfortable. The western...More

Thank Cosima21
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 2 weeks ago

Dear Cosima21 Thank you for taking the time to share your positive review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your comments are much appreciated, and...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$623 - US$1,270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Business Hotel in Chuo
#1 Family Hotel in Chuo
#1 Spa Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$623 - US$1,270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Business Hotel in Chuo
#1 Family Hotel in Chuo
#1 Spa Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1569)
Room & Suite (705)
Dining (129)
Pool & Beach (12)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
kdvash
1 March 2018|
AnswerShow all 2 answers
Response from MOTYO | Property representative |
Dear Kdvash, Greetings from Mandarin Oriental, Tokyo! Thank you for your question. You can get irons and ironing boards from our Housekeeping department anytime. Looking forward to welcoming you soon.
0
Votes
Rick H
1 February 2018|
AnswerShow all 2 answers
Response from f a | Reviewed this property |
Yes. Mandarin Oriental is under 10 minutes to Tokyo Train Station with taxi. It also sits above a subway station that’s a few stops away from the train station
0
Votes
TransConFlyer
2 December 2017|
AnswerShow all 7 answers
Response from MOTYO | Property representative |
Thank you all for answering to the question. Staying guests can use the facility in complimentary basis during 6:30 am - 9:00 am. Other time period, you can use the facility with additional JPY 7,000 per day including tax... More
0
Votes
Room Tips
"Try and get a "Virtuoso" booking via a travel agency which will give you an upgrade and free..."
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"Get the city view room which offers great Mt Fuji views. Use the spa which has great facilities"
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"The room I stayed in was a Mandarin suite room."
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"Ask for a room with a view of the amazing Tokyo Skytree"
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