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The Westin Tokyo

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1,674 Reviews from our TripAdvisor Community

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Showing 1,009: English reviews
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Sacramento, California
Reviewed 3 days ago NEW

We were there for 5 days (4 nights). The hotel is really beautiful and clean. The room was comfortable and spacious for a family of 4. The beds are a little smaller for anyone who's used to the US full/queen size bed. The amenities were great. We didn't really need to pack our toiletries (tooth brush, razors ect). The view...

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Thank ErangiW
Reviewed 5 days ago NEW

This hotel is in desperate need of a design update. My bathroom featured mauve tiles and the carpet and furnishings are in worn condition and dated style. I choose this hotel to use my SPG points while passing through Tokyo (there are only 4 SPG hotels in the Tokyo area) and am disappointed with my decision. The location is also...

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Thank Chris R
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you very much for staying with us, and we do appreciate your time for providing the feedback to us. Your feedback is truly valuable and important for us to improve our quality of maintainans as well as more personalized service. We do hope you kindly give us a chance to recover your experience. We look forward to welcoming you...

Reviewed 5 days ago NEWvia mobile

Rented two rooms for my 5 day family stay in Tokyo. Hotel front desk staff were professional. The rooms were the most spacious of our Japan visit. They were very nice and well maintained. The cleaning staff were very friendly. The hotel is easy to get to, located under a ten minute walk from Ebisu Station. Being located here is...

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Helpful?
Thank binajimster
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the...

Reviewed 6 days ago NEW

The Westin Tokyo has been one of my go-to hotels in Tokyo for many years. The past few visits, however, have made me possibly seek alternatives. The property (including the rooms) are still in pristine condition, but I've witnessed a noticeable drop in service - both by the people at the front desk as well as (and especially) in Terrace,...

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Thank KI-NRT
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Many thanks for letting us know about your uncomfortable experience during your recent stay with us. We sincerely apologize if our services did not meet your expectations at multiple occasions: at the front and The Terrace. We regret we having missed the opportunity to impress you for this stay. Sharing your feedback with all employees and reminding their heartwarming attitude,...

Saipan, Mariana Islands
Reviewed 6 days ago NEWvia mobile

Very nice hotel; location was not ideal compared to other similar properties in Tokyo; located across the street from a Yebisu beer museum and brewery and shopping mall but mall closes early; area is not close to other crowded Tokyo districts with lively nightly atmosphere; service was good; Airport Limousine service to Narita Airport was available but schedule was not...

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Thank Saipan_TheMarianas
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Your valuable feedback for the communications will be shared by our team. Thank for allowing us to contribute to your Tokyo...

A TripAdvisor Member
Level Contributor
14 reviews
5 hotel reviews
3 helpful votes
Reviewed 1 week ago via mobile

I stayed here with my husband, young son and teenage nephew over the Easter break on our big Japan tour. We were given two adjoining rooms which were huge by Japan standards and very comfortably furnished. Pretty luxurious compared to our Kyoto hotel in fact. The main bedroom had a king bed and sofa seating area as well as a...

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Thank A TripAdvisor Member
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal...

Boston, Massachusetts
Reviewed 1 week ago

This is a gorgeous hotel with friendly and helpful staff, many dining options, and in a prime location. You can quickly access the subway lines or walk to many nearby attractions. The breakfast in the main dining area downstairs is delicious.

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Thank delw
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Your valuable feedback for the communications will be shared by our team. Thank for allowing us to contribute to your Tokyo...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

After reading other reviews on Trip Advisor, I was surprised at how much I liked this hotel. I chose to stay here because I could get some of the nights we needed for SPG points, but I would certainly stay again on my own dime if I were to return to Tokyo. The location was great as a base for...

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Thank Nearleft
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestroom. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. We hope to welcome...

Singapore
Reviewed 1 week ago

Located in a slightly less harried part of Tokyo, yet still central enough to get to Ginza, Shinjuku and the rest easily on the JR or metro lines. It took almost an hour to come in from Haneda by taxi on a Friday morning, but almost unbelieveably less than 30 minutes in a taxi to get to Haneda on Monday...

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Thank theviewpoint1999
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Your valuable feedback for the communications will be shared by our team. Thank for allowing us to contribute to your Tokyo...

New York City, New York
Reviewed 1 week ago via mobile

Rooms were roomy and comfortable. Definitely slept better here than in our hotel in Kyoto. Had breakfast here everyday when we stayed. The breakfast had a lot of options including dim sum, udon, and western foods. On Sundays there's also the traditional style Japanese breakfast that was a neat experience. Hotel staff was very nice and relatively helpful as well....

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Thank redxmatchstick
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for...

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Staying in Shibuya / Harajuku / Ebisu

Neighbourhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ryutenmon
Ryutenmon
Cuisines: Chinese
The Terrace
The Terrace
Cuisines: International
The Lounge
The Lounge
Cuisines: Bar, Pub
The Bar
The Bar
Cuisines: Bar, Pub
Yebisu
Yebisu
Cuisines: Japanese
The Compass Rose
The Compass Rose
Cuisines: Bar, Pub
Victor's
Victor's
Cuisines: French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 

Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Price Range: RM1,153 - RM1,958 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Tokyo staff and other travellers.
21 questions
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Questions? Get answers from The Westin Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have good views of the area and in the distance the mountains”
495tylerc, 19 Apr 2017 | Read review
“High floors and executive floor allows free wifi anywhere in the hotel”
denniscasey, 17 Apr 2017 | Read review
“High Floor with a Tokyo Tower View”
travelmypassion, 14 Apr 2017 | Read review
“High floor facing Tokyo Tower is nice.”
spiderpua, 26 Mar 2017 | Read review
“Make sure to specify NON SMOKING”
rkomenski, 24 Mar 2017 | Read review
5 of 5