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The Westin Tokyo

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The Westin Tokyo
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1,606 Reviews from our TripAdvisor Community

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Showing 964: English reviews
Reviewed 3 days ago NEWvia mobile

I have stayed at many hotels in Tokyo over the past few years, this is my favorite place. Excellent hotel, great service, very friendly staff. A little more expensive than the Sheraton nearby in Miyako ( to be expected) but we'll worth the price difference.

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Helpful?
Thank Alaskanmallu
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for...

Renton, Washington
Reviewed 4 days ago NEWvia mobile

I've stayed in many hotels around the world and this ranks as my favorite. Not only do they have all the luxuries of a top notch hotel, but the staff is extremely helpful, the facility is classy, and they've done a great job of keeping it up and making it inviting. I ended the night in the loung at the...

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Helpful?
Thank Ron L
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestroom, and to enjoy the night view of Tokyo. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each...

San Diego, California
Reviewed 1 week ago

The Westin is a nice hotel although the decoration is a bit dated. The staff is very helpful. It is located across from the Yebisu palace so you can get coffee and food across the street. There is also the very nice photography museum there. The subway station is a bit far.

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Helpful?
Thank gzau
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal...

Singapore
Reviewed 2 weeks ago

We used to live nearby, my wife wanted to stay in this hotel during our recent trip - part of going down memory lane. Although we checked in at 4:20PM we needed to wait close to 20 minutes to get our room. However, it was worthwhile as we got a nice room on the 21st floor, the highest for guest...

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Helpful?
Thank Notsofar
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Your valuable feedback for the communications will be shared by our team. Our location, Ebisu is quite a gem. As you’ve...

Shenzhen
Reviewed 2 weeks ago

We spent five nights here in January 2017 and it was lovely. The Westin is a first class hotel, with all the creature comforts you'd expect, and excellent service. When we arrived they put us in a room that we didn't like and they changed it right away upon our request. The bar on the top floor has an excellent...

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Helpful?
Thank Douglas6
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal...

New York
Reviewed 2 weeks ago via mobile

We have visited the Westin for many Christmas' and their festive holiday decor and spirit never disappoints. We booked directly on the hotel website a few weeks beforehand and were able to secure an extremely competitive weekly rate at 280 a night with buffet bfast. Unheard of for Tokyo for a five star hotel with large spacious rooms in a...

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Helpful?
Thank wanderluster123
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Thank you for allowing us the opportunity to serve you. Your valuable feedback for the communications will be shared by our team. We would take this opportunity to review our service standard, and try to improve even harder to meet your expectations. We anxiously...

Marble Falls, Texas
Reviewed 2 weeks ago

We stayed at The Westin Tokyo for a total of 7 nights. We really enjoyed this hotel. It was in a great location. TONS of great dining options within 10-15 minute walk. Train station was 5-8 minute walk. Hotel and room were both nice. There are also many dining options within the hotel as well. Gym was a good size...

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Helpful?
Thank beccalambert
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Our location we hope, a respite in the center of Tokyo, is a unique attribute ‘designed’ to assist you to escape...

Woodbury, Minnesota
Reviewed 4 weeks ago via mobile

Stayed here 4 nights on a business trip on the executive floor. Everything was terrific. Luxurious rooms that were whisper quiet. My room had a view of the city and Mount Fujii. The service was superior. For breakfast I was able to eat in the executive lounge or the main lobby restaurant. Both were included in the room price. The...

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Helpful?
Thank Chuck S
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

I am back every 2 weeks. Perfect business hotel. Attentive staff. They know just the right things to do for Travellers arriving late & leaving early. I have options closer to my office but I always return to Westin. Rooms have views of Tokyo Tower & even Mount Fuji.

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Helpful?
Thank Sukhbir S
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Just completed a 4 nights stay after a year ago at exactly the same dates. Room is still the same but immaculately maintained. View of Mt Fuji greeted us each and every morning. Beds were so comfortable, you struggle to get up every morning and especially during winter season. Checked in by a very sweet lady by the name of...

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Helpful?
Thank Xavier K
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable feedback will be shared by our team. We are delighted to hear you were able to feel renewed and relaxed...

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Staying in Shibuya / Harajuku / Ebisu

Neighbourhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Ryutenmon
Ryutenmon
Cuisines: Chinese
The Terrace
The Terrace
Cuisines: International
The Lounge
The Lounge
Cuisines: Bar, Pub
Yebisu
Yebisu
Cuisines: Japanese
The Bar
The Bar
Cuisines: Bar, Pub
The Compass Rose
The Compass Rose
Cuisines: Bar, Pub
Victor's
Victor's
Cuisines: French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 

Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Price Range: RM1,194 - RM1,947 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Tokyo staff and other travellers.
21 questions
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Questions? Get answers from The Westin Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, facing both Shinjuku and Roppongi”
 of 5 bubbles Notsofar, 3 Feb 2017 | Read review
“Ask for the Mount Fuji side for a chance at a stellar view”
  • Mount Fuji
 of 5 bubbles WWanderlingBetsy, 16 Jan 2017 | Read review
“ask for a corner room facing the tokyo tower”
 of 5 bubbles Julietz234, 4 Jan 2017 | Read review
“Suites very good.”
 of 5 bubbles JCL2288, 4 Jan 2017 | Read review
“The higher up the better view - ask to overlook the city for a beautiful nighttime view.”
 of 5 bubbles Dmctimm, 22 Dec 2016 | Read review
5 of 5