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Ana Intercontinental Tokyo

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2,316 Reviews from our TripAdvisor Community

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Showing 1,394: English reviews
Petaling Jaya, Malaysia
Reviewed 2 days ago NEW

Stay there in November for a week for a business trip. The rooms are clean and well maintain. Tokyo skyline view is great. Staffs are well trained. Some staffs can speak very good English. Buffet breakfast had a good spread.

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Helpful?
Thank Jackleemy
Canberra, Australia
Reviewed 4 days ago NEW

This was my third stay at the ANA Intercontinental in Tokyo. I chose it because it is old school - a hotel with everything, that is oriented to foreign business travellers, and where everything works. Location is good US and Australian Embassies, government ministries and of course, firms in the adjacent Ark Hills complex. The big draw here for me...

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Helpful?
Thank Veronica T
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear Veronica T, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us, our location, Spa/Gym facilities and that you feel you received great service. Next time you return to ANA InterContinental, Tokyo, be sure to try our services and facilities at our signature Club InterContinental Lounge, located on...

Reviewed 5 days ago NEWvia mobile

Amazing hotel, staff are attentive. Yuko in the club lounge has gone above and beyond and her service is what you look for in great hotels such as the ANA. If you have club access I would suggest the chefs breakfast, it's yummy!

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Helpful?
Thank Hayley A
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear Hayley A, Thank you for choosing to stay at ANA InterContinental, Tokyo and for taking the time to review us. It is always refreshing to receive positive comments in regards to our colleagues in particular and I have shared your feedback with all the departments. We do pride ourselves in providing the best service possible and ensuring every guest...

San Francisco, California
Reviewed 1 week ago NEW

Stayed here for 3 nights in November, had a pleasant stay. The rooms are a bit small but they did their best to accommodate special requests. The concierge staff was very helpful in getting us around Tokyo via the Subway. The hotel is super close to Roppongi and the variety of food, drinks, and entertainment.

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Helpful?
Thank RonLauLau
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear RonLauLau, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, James Miller Hotel Manager ANA InterContinental, Tokyo

French
Reviewed 1 week ago via mobile

Excellent location very close from the subway Rooms are a little small but ok you are in Tokyo Service is very nice and helpful Nice view from the bar on top floor Breakfast can be very crowded in the morning Good 5 star classic intercontinental

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Helpful?
Thank AiTrip
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear AiTrip, Thank you for staying with us at ANA InterContinental, Tokyo and for taking the time to review us. Your recommendation is greatly appreciated. We are absolutely delighted to hear that you enjoyed your stay at your hotel. The entire team looks forward to welcoming you back. Best regards, James Miller Hotel Manager ANA InterContinental, Tokyo

Shenyang, China
Reviewed 1 week ago via mobile

Staying at ANA Intercontinental Tokyo this time made my husband and I so happy. Even we stay for only one night for the 1st stay in this trip. We got a nice room on 20th Fl., maybe renovated one as it looks different from the one we stayed last year. All the hotel staffs are very helpful and courteous. The...

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Helpful?
Thank Lastlove
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear Lastlove, Thank you for staying with us at ANA InterContinental, Tokyo and for taking the time to review us. It's something our staff takes great pride in, so we value your feedback. Regarding the pillow, we have many items available to use, including the various options of pillows. We hope we can offer you a preferred pillow when you...

Bengaluru, India
Reviewed 1 week ago

an awesome 4 nights in the hotel with grandeur service and courteous staff. I see multiple country people come and visit. The Breakfast is lavish and wow, what an options to select. Very centrally located.. Its awesome

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Helpful?
Thank ManikanthEpari
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear ManikanthEpari, Thank you so much for your review of our hotel. We are delighted to hear that you enjoyed your stay at our hotel. Thank you for allowing us to contribute to your experience in Tokyo. Do try our services and facilities at our signature Club InterContinental Lounge, located on the 35th floor of the hotel with the breathtaking...

Reviewed 1 week ago via mobile

I stay here most of the time I'm in Tokyo. Normally an in unbelievable experience. Not this time. Just average. Now average is fine for a Holiday Inn but this is super high end and almost $500 a night for two twin beds. As a Spire level IHG member I normally get an upgrade. I think there was a Dell...

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Helpful?
Thank Jaystr1
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear Jaystr1, Thank you so much for your review of our hotel. We appreciate your loyalty as IHG® Rewards Club member. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...

sydney, aus
Reviewed 1 week ago

It has been a while since I last stayed at the ANA Intercontinental and have always booked Club rooms previously. On my most recent stay (a work trip) I was booked into a standard room. The room, whilst perfectly comfortable, was quite tired and in need of refurbishment. The location is very good with a subway station and several stores...

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Helpful?
Thank marniemac
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear marniemac, Thank you so much for your review of our hotel. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. The entire team looks forward to...

New York City, New York
Reviewed 2 weeks ago

It is a terrific business hotel. The Narita airport shuttle drops you off directly at the hotel in about 60-75 minutes and from the check-in on, it is a soothing experience. The rooms are very well appointed and comfortable and very business friendly. The multiple common areas are great and even when crowded, the hotel doesn't feel crowded. The basement...

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Helpful?
Thank rnarisetti
ANAICTYO, Manager at Ana Intercontinental Tokyo, responded to this review

Dear rnarisetti, Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate ANA InterContinental, Tokyo hospitality and service- attention to detail. The entire team looks forward to welcoming you back....

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Staying in Odaiba / Shiodome / Shinbashi

Neighbourhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Teppanyaki Akasaka
Teppanyaki Akasaka
Cuisines: Japanese, Asian
Pierre Gagnaire
Pierre Gagnaire
Cuisines: French, European
Cascade Cafe
Cascade Cafe
Cuisines: Japanese, Cafe, International, European
Unkai Restaurant
Unkai Restaurant
Cuisines: Japanese, Sushi
The Steakhouse
The Steakhouse
Cuisines: Steakhouse
Kenzan ANA Intercontinental Hotel Tokyo
Kenzan ANA Intercontinental Hotel Tokyo
Cuisines: Japanese, Sushi, Asian
Da Vinci
Da Vinci
Cuisines: Bar, Pub, Wine Bar
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Location is everything in a busy city, and ANA InterContinental Tokyo has one of the best. In Ark Hills near Akasaka, Roppongi and Kasumigaseki, the hotel provides easy access to Tokyo Metro stations, government agencies and financial institutions. The Imperial Palace, Senso-ji Temple, Ginza shopping district and the Mori Art Museum are short distances away. Our Club InterContinental Lounge is unique to the city, offering unparalleled levels of service and sweeping views of Tokyo and Mt. Fuji, whilst located away from the bustling metropolis below on level 35 of the hotel. The Club Lounge is a perfect retreat whether it be for business or leisure and offers the following exclusive benefits: ■Personalised welcome and departure service in the Lounge ■Gourmet continental breakfast daily ■Afternoon refreshments ■Evening cocktails and canapes ■Use of our private meeting room for up to two hours (subject to availability) with custom built video-conferencing system ■All day refreshments ■Personalized Club InterContinental concierge and business services ■Shower facilities ... more   less 

Additional Information about Ana Intercontinental Tokyo

Address: 1-12-33 Akasaka | Minato ku, Minato 1070052, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Price Range: RM964 - RM2,351 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ana Intercontinental Tokyo 4.5*
Number of rooms: 844
Reservation Options:
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Also Known As:
Ana Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
Ana Intercontinental Tokyo Japan
Hotel Style:
#9 Spa Hotel in Minato
#14 Luxury Hotel in Minato
#14 Business Hotel in Minato
#14 Romantic Hotel in Minato
#19 Family Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Ana Intercontinental Tokyo staff and other travellers.
15 questions
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Santa Monica, California
10 months ago
Denver, Colorado
2 months ago
Milton Keynes, United Kingdom

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Questions? Get answers from Ana Intercontinental Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a city view room”
 of 5 bubbles ManikanthEpari, 29 Nov 2016 | Read review
“Preffered for the future a room in another hotel.”
  • A lot of dust to see from the bed
  • Not very luxurious or even clean...
  • No european sockets in the sleeping room, but an old Iphone music box with a lot of dust.
  • And even directly on the bed.
 of 5 bubbles Redixx, 23 Nov 2016 | Read review
“High Floor, Away from the Elevators”
 of 5 bubbles timv966, 21 Nov 2016 | Read review
“Request non-smoking floor and queen-sized bed. I find twin beds to be quite small.”
 of 5 bubbles W8146BAalim, 19 Nov 2016 | Read review
“Breakfast at 7am can be a little bit crawded.”
 of 5 bubbles , 17 Nov 2016 | Read review
5 of 5
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