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Sheraton Miyako Hotel Tokyo

1,713 reviews
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Traveller (1011)
Room & Suite (536)
Dining (166)
Overview
  • Excellent28%
  • Very good52%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“meguro station”(139 reviews)
“shuttle bus”(94 reviews)
“spg platinum”(16 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,713)Write a Review
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All reviewsmeguro stationshuttle busspg platinumbamboo loungecafe californiajapanese gardenshuttle servicehealth clubclub loungethe hotel offerschinese restaurantquiet locationnarita airportupgraded roomlobby barbusiness travelerking bed
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11 - 15 of 863 reviews
Reviewed 9 January 2018 via mobile

As others have said, the hotel is off the beaten track but you can get the Airport Limousine bus service direct to the hotel for around £22/$30 per person. The staff was friendly and helpful and we had access to the Club Lounge that provided...More

1  Thank Anthony B
Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel TokyoResponded 10 January 2018

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain...More

Reviewed 6 January 2018 via mobile

the hotel is slightly away from the crowds, its location is not far from the station and the hotel provides a free shuttle bus to the station. nice garden, characteristic of japanese garden. rooms are also quite clean and comfortable. big bed suitable for family...More

Thank vinachan2017
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 7 January 2018

Thank you very much for your feedback and for taking the time to post your comments. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every...More

Reviewed 4 January 2018

I came here for 2 stays and the hotel had upgraded me to room on level 11 and 12 and the rooms were very new and modern as this was renovated rooms. However, I found that the staffs did not acknowledge the importance of the...More

Thank DuyAnh92
Response from Tokyo_Santa, Manager at Sheraton Miyako Hotel TokyoResponded 5 January 2018

Thank you for your stay with us and feedback to us. In response to your feedback, we have come to realize that we should familialize our staff with the importance of spg program. Also we must improve our attitude toward our guests from basic actions...More

Reviewed 4 January 2018 via mobile

We were accidentally booked onto a smoking floor for our 5 night stay, when we requested a change they had no other rooms similar, so they gladly gave us a suite! So happy to help us at checkin and for each day after. The bed...More

Thank Belinda H
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 6 January 2018

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain...More

Reviewed 2 January 2018

The Sheraton Miyako is a nice hotel a short walk from the Tokyo Metro station. It is in a very quiet residential area so dinning options are limited however there are a few nice restaurants and two very nice supermarkets. The hotel itself was very...More

Thank Bert G
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 5 January 2018

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain...More

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123456173
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$169 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$169 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (1011)
Room & Suite (536)
Dining (166)
Pool & Beach (27)
Amenities (63)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Shinagawa / Gotanda
In Shinagawa, an office district shares space with
luxury residential buildings and the scene is
constantly changing with rapid development. Ikedayama
park and Togoshi park are great places to see
beautiful traditional Japanese gardens with ponds, as
well as enjoy the changing seasons. Shinagawa was a
post and a port town during the Edo era and the lavish
old Shinto shrines and Buddhist temples at Shinagawa
...More
Questions & Answers
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Annienon
15 September 2017|
AnswerShow all 4 answers
Response from AJE62 | Reviewed this property |
I paid on checkout having pre-booked using the japanican portal. That site usually let's you pay on checkout in yen, which is usually cheaper than pre-paying in £ or $ through other hotel booking sites. You have to give... More
1
Vote
Jenny V
8 September 2017|
AnswerShow all 2 answers
Response from stevensE8641XY | Reviewed this property |
You can check in anytime day or night. In the morning, there may not be rooms available while the housekeeping staff completes their cleaning of the rooms. The hotel front desk is staffed 24 hours a day. Have fun--the hotel... More
0
Votes
Dang N
9 August 2017|
AnswerShow all 2 answers
Response from taipeitongue | Reviewed this property |
contact the hotel directly, usually bebefit is only for member and one companion,you need to check with hotel. Some Japaneses hotel will charge second guest,even children
1
Vote
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12345610
Room Tips
"Definitely pau=y for a Club Level room otherwise food and drink is a little on the expensive side"
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"Nice outdoor garden, nice gym, convenient"
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"renovated room"
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"Take the shuttle car to Meguro station"
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