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Sheraton Miyako Hotel Tokyo

1,715 reviews
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Traveller (1012)
Room & Suite (536)
Dining (166)
Overview
  • Excellent28%
  • Very good52%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“meguro station”(139 reviews)
“shuttle bus”(94 reviews)
“spg platinum”(16 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,715)Write a Review
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All reviewsmeguro stationshuttle busspg platinumbamboo loungecafe californiajapanese gardenshuttle servicehealth clubclub loungethe hotel offerschinese restaurantquiet locationnarita airportupgraded roomlobby barbusiness travelerking bed
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21 - 25 of 864 reviews
Reviewed 28 December 2017

We had an amazing time visiting Tokyo and staying at the Sheraton Miyako was wonderful. We were a family of 5 and had 3 rooms. They put us all on the same floor as per our request. The rooms were spacious and comfortable as was...More

Thank citygal8
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 28 December 2017

Thank you very much for your comments regarding your stay at the Sheraton Miyako Hotel Tokyo. I will share your comments with our team and thank concierges team on behalf of you. I am sure that your feedback will encourage all of our staff to...More

Reviewed 27 December 2017

the bed of the hotel is really really really really comfortable! location is in the middle of nowhere, but has shuttle bus to Meguro station. There are many many local restaurant around Meguro station. It's great for dinner! From Meguro to everywhere is very easy!...More

Thank Sukiz22
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 28 December 2017

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain...More

Reviewed 25 December 2017 via mobile

Very convenient hotel with great room and service from hotel crew. Close to metro and free shuttle to nearest station ease my travel with small kids. Will definitely consider when come back same place again.More

Thank Ng N
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 26 December 2017

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain...More

Reviewed 22 December 2017 via mobile

As a family of 5 with 3 kids ages 7 and under, we stayed for 4 nights in this suburb hotel to be close to our friends living in Tokyo. We were given 2 old rooms that like many of the reviewers had rightly pointed...More

Thank BKmama
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 29 December 2017

Thank you for your recent stay with us and for giving candid comments to us. We are very sorry for the poor quality of the room first assigned to you and for your bad experiences ay our Sheraton Club. We must consider renovating our rooms...More

Reviewed 17 December 2017

Though I have been to Japan many times and stayed in many hotels, the Sheraton Miyako Hotel Tokyo exceeded my expectations. The rooms were spacious and had all the amenities one would expect in a first rate hotel. While it is in the heart of...More

Thank Dorothy I
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 18 December 2017

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$172 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$172 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1012)
Room & Suite (536)
Dining (166)
Pool & Beach (27)
Amenities (63)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Shinagawa / Gotanda
In Shinagawa, an office district shares space with
luxury residential buildings and the scene is
constantly changing with rapid development. Ikedayama
park and Togoshi park are great places to see
beautiful traditional Japanese gardens with ponds, as
well as enjoy the changing seasons. Shinagawa was a
post and a port town during the Edo era and the lavish
old Shinto shrines and Buddhist temples at Shinagawa
...More
Questions & Answers
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Annienon
15 September 2017|
AnswerShow all 4 answers
Response from AJE62 | Reviewed this property |
I paid on checkout having pre-booked using the japanican portal. That site usually let's you pay on checkout in yen, which is usually cheaper than pre-paying in £ or $ through other hotel booking sites. You have to give... More
1
Vote
Jenny V
8 September 2017|
AnswerShow all 2 answers
Response from stevensE8641XY | Reviewed this property |
You can check in anytime day or night. In the morning, there may not be rooms available while the housekeeping staff completes their cleaning of the rooms. The hotel front desk is staffed 24 hours a day. Have fun--the hotel... More
0
Votes
Dang N
9 August 2017|
AnswerShow all 2 answers
Response from taipeitongue | Reviewed this property |
contact the hotel directly, usually bebefit is only for member and one companion,you need to check with hotel. Some Japaneses hotel will charge second guest,even children
1
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12345610
Room Tips
"Definitely pau=y for a Club Level room otherwise food and drink is a little on the expensive side"
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"Nice outdoor garden, nice gym, convenient"
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"renovated room"
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"Take the shuttle car to Meguro station"
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