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Sheraton Miyako Hotel Tokyo

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Traveller (1108)
Room & Suite (564)
Dining (171)
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Overview
  • Excellent28%
  • Very good52%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“meguro station”(140 reviews)
“shuttle bus”(94 reviews)
“spg platinum”(17 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,770)
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Traveller rating
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269
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139
46
28
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All reviewsmeguro stationshuttle busspg platinumbamboo loungecafe californiajapanese gardenshuttle servicehealth clubclub loungethe hotel offerschinese restaurantquiet locationnarita airportupgraded roombusiness travelerlobby barking bed
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471 - 475 of 894 reviews
Reviewed 26 March 2015

Really enjoy this hotel as the service is quite good as in most of hotels in Tokyo. Wish it was more centrally located but taking Narita Express to Shingawa and a 1,000 Yen taxi to hotel makes it convenient for most. Not to bad from...More

1  Thank Tio_Juan05
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 31 March 2015

Thank you very much for your feedback and for taking the time to post your comments. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every...More

Reviewed 20 March 2015

We stayed in this hotel only for a short time on our way back to Narita. The hotel is nice, a bit old but remarkably clean with the staff incredibly friendly and wonderfully helpful. I think we were a bit spoiled by the great location...More

1  Thank Kels2003
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 31 March 2015

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from...More

Reviewed 16 March 2015

From start to finish and even then some, the Sheraton Miyako was the most friendly and helpful hotel staff I've ever encountered. From the moment we stepped in where our bags were taken to our room and placed in the luggage holds to the baggage...More

1  Thank ttran008
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 31 March 2015

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. We are pleased to hear about your positive experience at our hotel. We share your feedback with our team for the purpose of improving our operations and services for future guests. We hope...More

Reviewed 12 March 2015

Like to bring to the hotel management's attention your concierge team of H. Yamamoto and Y. Fukazawa were amazing and unparalleled in service dedication in helping guest like myself with restaurant reservations (I troubled both everyday with couple of my shortlisted restaurants). Their follow ups...More

2  Thank young26
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 27 March 2015

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive experience at our concierge desk and am sure to pass along your...More

Reviewed 9 March 2015

I stay in Tokyo roughly two weeks a month (at least for the last five months), and get to the Sheraton Miyako whenever I can. I am treated well as a Starwood Platinum Guest, and enjoy the hotel's beautiful lounge almost every day that I...More

2  Thank ianfmc
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 25 March 2015

We are truly thankful you chose to stay with us at Sheraton Miyako Hotel Tokyo. I appreciate your wonderful review of our hotel. I am very happy to hear about your positive experience in my hotel and will be sure to pass along your kind...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$179 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#26 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$179 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#26 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1108)
Room & Suite (564)
Dining (171)
Pool & Beach (28)
Amenities (63)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Shinagawa / Gotanda
In Shinagawa, an office district shares space with
luxury residential buildings and the scene is
constantly changing with rapid development. Ikedayama
park and Togoshi park are great places to see
beautiful traditional Japanese gardens with ponds, as
well as enjoy the changing seasons. Shinagawa was a
post and a port town during the Edo era and the lavish
old Shinto shrines and Buddhist temples at Shinagawa
...More
Questions & Answers
Ask a question
Mdm J
20 May 2018|
AnswerShow all 3 answers
Response from Olga M | Reviewed this property |
Yes there is a special section with Halal Certified food
1
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Annienon
15 September 2017|
AnswerShow all 4 answers
Response from AJE62 | Reviewed this property |
I paid on checkout having pre-booked using the japanican portal. That site usually let's you pay on checkout in yen, which is usually cheaper than pre-paying in £ or $ through other hotel booking sites. You have to give... More
1
Vote
Jenny V
8 September 2017|
AnswerShow all 2 answers
Response from stevensE8641XY | Reviewed this property |
You can check in anytime day or night. In the morning, there may not be rooms available while the housekeeping staff completes their cleaning of the rooms. The hotel front desk is staffed 24 hours a day. Have fun--the hotel... More
0
Votes
Room Tips
"upper floors have renovated rooms"
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"Newer rooms!"
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"Ask for renovated room"
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"Definitely pau=y for a Club Level room otherwise food and drink is a little on the expensive side"
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