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Traveller (151)
Room & Suite (28)
Dining (11)
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Overview
  • Excellent70%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“military hotel”(17 reviews)
“waiting list”(7 reviews)
“japanese suite”(9 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
All hotel details
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Reviews (326)
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305 results
Traveller rating
215
70
8
5
7
Traveller type
Time of year
LanguageEnglish
215
70
8
5
7
Show reviews that mention
All reviewsmilitary hotelwaiting listjapanese suitefrench embassyretired militaryjapanese restauranttravel deskindoor poolpost officefitness centera great place to staydowntown tokyominute walkconcierge desklaundry servicefive star hotelper night
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1 - 5 of 305 reviews
Reviewed 1 week ago

It's a fair hotel. Expect small rooms as is standard in Tokyo, and difficulty making reservations. The rates are reasonable and the staff professional. It's a nice place to stay if you can book in. It's not a good place to consider at the last...More

Thank Angkhana F
Reviewed 4 weeks ago

Price was $75 a night for a couple. Excellent restaurants (at least 4) on the premises. Navy Exchanges store and mini Class VI store on site. Large banquet hall for Sunday brunch. Excellent security. Friendly and helpful staff arranged a Tokyo City tour for us....More

Thank CHARLES A
Reviewed 25 March 2018

We booked a night at the New Sanno so we could attend a Dining Out they were hosting. I thought it would be less drama to ride an elevator to the lobby in my dress uniform than to attempt transit...I was wrong. My first hint...More

1  Thank Sweagle97
Reviewed 24 March 2018

This is an excellent hotel conveniently located in the heart of Tokyo for U.S Military, Retired Military, and US government employees. The rooms are reasonable priced and comfortable. The hotel staff are very helpful in making the most out of your day in the city....More

Thank Borgesc5lm
Reviewed 8 March 2018 via mobile

After a very long flight and bus ride I arrived at the hotel and was welcomed in true Japanese custom. The hotel staff was very professional nd and curtious. Checking in was a breeze. The rooms are nice and clean. A variety of food and...More

Thank BMSlow
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Most Booked Properties in Minato
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
US$35 - US$122 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$35 - US$122 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (151)
Room & Suite (28)
Dining (11)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were
famous for their nightlife, high-class restaurants,
bars and clubs. More recently, with the opening of
Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the
area has declared itself as the most fashionable spot
to be seen. The area also hosts the National Art
Center and the Mori Art Museum and lots of trendy art
galleries.
...More
Questions & Answers
Ask a question
deeann315
21 April 2018|
Answer
Response from REPOULINJR | Reviewed this property |
Yes you are eligible. Make reservations well in advance.
0
Votes
upwind2uyahoocom
23 October 2017|
AnswerShow all 5 answers
Response from Arvilla F | Reviewed this property |
I would just call the New Sanno and ask. I would think, though, since they are often booked up 3-4 months in advance for just regular seasonal travelers, that it would probably be wise to book at least 12-18 months in... More
0
Votes
Room Tips
"Lower floors will have better water pressure"
Read review
"Make advanced reservations (up to 3 months if possible)"
Read review
"Must book advance for weekend and holiday season stay."
Read review
"If military or retired...and going with friends...go with the family room...there are two!!!"
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