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Overview
  • Excellent30%
  • Very good47%
  • Average19%
  • Poor3%
  • Terrible1%
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
5 Jun6 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (166)
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41
52
13
5
2
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41
52
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5
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All reviewsleave the keydouble superior roomcoffee and juicepeak periodgreat locationgreat water pressurethe small room sizegreen teamodern designroom slippersramen placelove hotelsminute walkboutique hotelfamily martprime locationa great stay
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1 - 5 of 113 reviews
Reviewed 4 days ago via mobile

I booked 4 nights at the Shibuya Hotel En to start a 4 week holiday in Japan. I booked on Agoda and thought $1,200 Australian dollars for 4 nights was expensive but maybe that was typical Japan. Well, it wasn't. I had a 21 day...More

1  Thank GeraldFitzgerald
Hotel's Favourite
Reviewed 17 August 2017 via mobile

This place was great! My husband and I stayed for three nights as the beginning leg of our honeymoon. We arrived to Tokyo at midday and although we could not check in until 3pm (as stated on the website so I knew this already), the...More

1  Thank Akhila K
Response from SHIBUYAHOTELEN, フロント担当 at SHIBUYA HOTEL ENResponded 19 August 2017

Thank you for your valuable comments and compliments! We appreciate your comments very much! The reason of bathroom walls made of glass is for that in order to let customers feel more spacious. We prepared the curtains for all rooms to use. For the closets,...More

Reviewed 2 weeks ago

The location was only a few blocks from the famous Shibuya crossing, but, the hall ways were very dark with wall to wall pictures, like a forest, kind of neat, but, dark to walk in. The room was way too expensive for the size, we...More

Thank cindyq2
Response from SHIBUYAHOTELEN, フロント担当 at SHIBUYA HOTEL ENResponded 2 weeks ago

We appreciate your comment very much and we apologize for your bad experience. We will improve our service and improve our cleanliness. We wish you will have very nice everyday and thank you very much.

Reviewed 3 weeks ago via mobile

Our room was spacious enough given what we were expecting in Japan. The glass bathroom didn’t bother us as it helped with the spacious feeling. Small range of items for breakfast as advertised but what was available was fresh and very nice and staff always...More

Thank Maggiemary Horsham
Response from SHIBUYAHOTELEN, フロント担当 at SHIBUYA HOTEL ENResponded 2 weeks ago

Thank you very much for your valuable comments and compliment! We will continue to provide good service quality for customers, and hope we can see you again at our hotel soon! We wish you will have very nice everyday! We appreciate your comments very much!

Reviewed 4 weeks ago via mobile

When we get in to our standart basic room, in the evening, we first met the dirty spots on the carpet. The room was terribly small. This room type may be a double room for single use. There was no wardrope in the room. I...More

Thank Ozgurka
Response from SHIBUYAHOTELEN, フロント担当 at SHIBUYA HOTEL ENResponded 2 weeks ago

Dear Sir, This time, we appreciate your comment very much and we apologize for your bad experience. We will improve our service and Improve our cleanliness. We will remember your bad experience and provide better service quality for our customers, and hope we can see...More

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Most Booked Properties in Shibuya
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$124 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$124 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (110)
Room & Suite (184)
Dining (9)
Nearby
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the
Shibuya and Harajuku districts, especially in shops
that focus on Japan's "Kawaii" culture. The trendiest
areas are around Shibuya’s Center district, Harajuku's
Takeshita-dori and in Omotesando. If you need to
recharge from all the shopping, you can easily refresh
yourself in Meiji Jingu or Sasaki Park. In contrast,
Ebisu has a more grown up ambiance of calm and cool.
...More
Questions & Answers
Ask a question
angela y
5 February 2018|
AnswerShow all 2 answers
Response from luni69 | Reviewed this property |
Now that I think of it I don't seem to recall any cleaning service in the area and google is not helping either. I guess the best way to go is ask the hotel staff.
0
Votes
Vyner V
16 August 2017|
AnswerShow all 3 answers
Response from Diane T | Reviewed this property |
Sorry for the delayed response, but I see others have answered this accurately - thank you! Correctly, in Japan a single room means x 1 guest I believe. At Shibuya En there are rooms with twin beds (singles) and double... More
0
Votes
c2travelbug
15 June 2017|
AnswerShow all 2 answers
Response from Diane T | Reviewed this property |
I don't think so but not sure.
0
Votes
Room Tips
"Choose a higher floor to avoid the noise at the ground floor bar."
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"Be sure to ask for high floor in case "party" on first floor is loud. Also consider the HVAC and..."
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"The beds and the croissants - epic combo!"
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"High floor is quieter"
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