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Shibuya Excel Hotel Tokyu

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1,094 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Reviewed 31 March 2015

Stayed 4 nights with my wife and booked a room with a view to Shibuya crossing, and we got that on the 19 th floor, but the best part was actually the view over the Shinjuku skyline and rest of the town, wow! I spend a long time looking out that windows every morning and evening, this alone make it...

Thank truetraveler71
Jakarta, Indonesia
Reviewed 30 March 2015

The hotel is fabulously located - on top of department store & train station. We took a train to the hotel & easily navigated to the hotel even with our big luggages. Lots of restaurants & shopping & nightlife surrounding the hotel. The hotel is very nice & elegant. Staff is helpful & friendly. We had a family room &...

1Thank brightnpink
Reviewed 29 March 2015

We stayed here with 2 children (8&10) for a week in March. We could not fault this hotel. The room wasn't spacious, but with a location like this you are hardly ever in it. So close to trains and the famous Shibuya Scramble crossing. Excellent shopping and food so close. We will definitely stay there again! Thanks for a great...

Thank Rach_W1978
Aylesbury, United Kingdom
Reviewed 27 March 2015

I stayed here on a business trip earlier this month and found it to be be a busy but efficient hotel. The room I had overlooked Shibuya and part of the world famous crossroads. It was clean and well presented with an introduction note from the maid assigned to the room, which was a nice personal touch. In typical Japanes...

Thank Videoman4K
Bangkok, Thailand
Reviewed 27 March 2015 via mobile

Stayed here only for two nights just for it's convenience and "the view". Got a room with a street view and got a really good look of the busy street of Shibuya, the busiest street and zebra cross I've come across. Traveling was very easy since the metro was connect to the hotel underground. Wish breakfast could be a little...

Thank vanBangkok_Thailand
Singapore, Singapore
Reviewed 27 March 2015

1. Excellent location. Just get on the direct Airport Limousine Bus from the International Airport to this hotel... luggage, kids, stroller and all! The bus stop is at the Hotel Lobby, which is on Level 5. All of the major train lines are at Level 1. You can't get a better location than this. 2. Room size. There are not...

Thank dzu2606
Reviewed 25 March 2015 via mobile

Decided to stay here again after our last trip to Tokyo chasing the sakura in 2013. Yes, Excel still lives up to its name, excellent service with courtesy and respect to guests, as only the Japanese knows how. The location is superb within a shopping complex and next to the Shibuya train station. So convenient to hop on a train...

Thank Teh Zaitun H
Reviewed 24 March 2015

I highly recommended this Shibuya Excel Hotel..As in lahat nandito na Food, Shops, electronics as in.. :D you never go wrong if you booked this hotel. Ayos dito. all you need to shop is so near like the famous Don Quiote.

Thank governor d
Reviewed 22 March 2015 via mobile

Good business hotel conveniently located over Shibuya crossing. Quite expensive for the level of service offered, rooms are really small and bathroom even more. Included breakfast at 25 th floor is a robbery , much better to have some coffee and croissants at the bakery in the mall

1Thank mikeinre
Stockholm, Sweden
Reviewed 20 March 2015

Serves both Japanese and western breakfast. Unfortunately in different restaurants so the entire group has to decide on the type of breakfast for the morning. Though you can get coffee in the Japanese one and if asked you can get green tea in the western restaurant. View from rooms are great with explanatory sheet of information of what you are...

Thank Malin J

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Staying in Shibuya / Harajuku / Ebisu

Neighbourhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighbourhood


  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Shibuya Excel Hotel Tokyu

Address: 1-12-2 Dogenzaka, Shibuya 150-0043, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Price Range: RM880 - RM1,584 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shibuya Excel Hotel Tokyu 3.5*
Number of rooms: 408
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Also Known As:
Shibuya Excel Hotel Tokyu Tokyo
Hotel Style:
#4 Family Hotel in Shibuya
#4 Business Hotel in Shibuya
#5 Romantic Hotel in Shibuya
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Questions & Answers

Here's what travellers have asked, with answers from Shibuya Excel Hotel Tokyu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“20th floor is ladies floor”
teresatan8, 14 Apr 2017 | Read review
“staffs are so bad and unkind. please don't expect any help from them. you must find out everything by yourself or on the internet.”
E9924KOmarys, 13 Apr 2017 | Read review
“Higher floors for a better view of the city”
O4396IQjohna, 10 Apr 2017 | Read review
“Check for the sizes of the rooms that you are getting, the sizes tend to be on the smaller side....”
  • View of the Shibuya Crossing from the hallway of the hotel
AzianMatey, 29 Mar 2017 | Read review
“High floor choose the room that you can see the famous Shibuya Crossing.”
Sutbear, 9 Mar 2017 | Read review
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