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Citadines Shinjuku Tokyo

2,186 reviews
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Traveller (771)
Room & Suite (581)
Dining (26)
Overview
  • Excellent51%
  • Very good41%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“small kitchen”(70 reviews)
“minute walk”(176 reviews)
“the sofa bed”(33 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Fitness centre
Kitchenette
Concierge
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,186)Write a Review
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All reviewssmall kitchenminute walkthe sofa bedserviced apartmenthot platesubway stationmarunouchi linelaundry roomshinjuku gyoen national gardenmain shinjukugood sizesmall restaurantsjapanese standardsquiet areastayed here for nightslots of restaurantshotel room
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11 - 15 of 1,631 reviews
Reviewed 4 weeks ago via mobile

The room was very spacious and staff really helpful and accommodating. It was a 5 minute walk to the metro and 10 minute walk to the major Shinjuku station. A lot of restaurants and cafes around that are open all hours. Would stay here again

Thank PaigeBon
Reviewed 4 weeks ago via mobile

A nice hotel in a 5 minth walk from the main rail station. In the night there are a lot of drunk and nasty man out there. Its the red light district. If you are women dont walk a lone at night. At day light...More

1  Thank doron z
Reviewed 4 weeks ago via mobile

We stayed here for a few nights so we could explore Tokyo, it was my first time visiting from London. Whilst this isn’t a luxurious hotel, it’s clean and comfortable. The staff are AMAZINGLY helpful, providing information each morning and helping us with our sightseeing...More

1  Thank Rebecca S
Reviewed 4 weeks ago via mobile

Great accomodation and very helpfully staff. Close to the rumble of Shinjuku and beds very comfortable. We stayed here for 6 nights. Highly recommend. Breakfast nice to but be there before 9am as it’s finished by 9.30.

Thank ian111112016
Reviewed 4 weeks ago

This place is a bit run down. Too far from shops and station, We wouldn’t come back or recommend it. Some staff are helpful and friendly. Male staff are not friendly and does not help to call transportation to take us to airport.

Review collected in partnership with this hotel
Thank Michelle P
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123456327
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$131 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$131 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (771)
Room & Suite (581)
Dining (20)
The Hotel (PRE-RENOVATION) (22)
Amenities (8)
Restaurants and Bars (PRE-RENOVATION) (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
Soha S
12 February 2018|
AnswerShow all 4 answers
Response from Spacecrew | Reviewed this property |
We used Sagawa Conveniently located at the Tokyo Information Centre in the Shinjuku Express Bus Terminal. Cost us A$60 to leave 2 large suitcases for 5 days for collection at Narita Airport on the day we flew out - too... More
0
Votes
geordiesunseeker
31 January 2018|
AnswerShow all 5 answers
Response from ian111112016 | Reviewed this property |
The staff at citadines will definetly be able to help you with this. They have a lot of knowledge and go out of there way to help. Will even show you on a map. Have a great holiday. We loved it. 👍
2
Votes
luckycanadian63
28 January 2018|
AnswerShow all 7 answers
Response from Spacecrew | Reviewed this property |
Exit 2 Shinjuku Gyoenmmae - you turn left out of the exit and take the first left street (literally 5 steps away) then walk straight up that street. You’ll see the hotel from that street and it’s a quick right at the... More
2
Votes
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12345626
Room Tips
"Rooms are tiny, beds are not comfortable"
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"Ask for a room overlooking Golden Gai."
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"Mine is facing the main street and its fine"
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"Taxis in Tokyo accept their Oyster Card equivalent as well as cash. Didn't find this out until the end of..."
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