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Citadines Shinjuku Tokyo

2,186 reviews
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Traveller (771)
Room & Suite (581)
Dining (26)
Overview
  • Excellent51%
  • Very good41%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“small kitchen”(70 reviews)
“minute walk”(176 reviews)
“the sofa bed”(33 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Fitness centre
Kitchenette
Concierge
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,186)Write a Review
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511 - 515 of 1,631 reviews
Reviewed 23 June 2016

After traveling all over China, Hong Kong, we ended our trip in Tokyo. I thought this would be the worst hotel of all, but I was quite surprised. The room was big enough for Tokyo standards, and very, very clean! the bathroom was kind of...More

2  Thank Vessela B
Reviewed 23 June 2016

Small, but convenient rooms. The room was cleaned properly. Downside was that the room is not that well isolated and you could hear noise from the hallway clearly. I would recommend Shinjuku as a location to stay in Tokyo. Citadines is located a 10 minute...More

Thank Fleuriger
Reviewed 22 June 2016

This is a very nice service apartment-type hotel. Room was modern and clean. We took a 3-bedder and it came with a small kitchen, though we did not really use it. Room had all the basic necessities but the puzzling thing for me was they...More

Thank kelvinkoh
Reviewed 21 June 2016 via mobile

Very helpful staff. Rooms clean, albeit small, but it is Tokyo right! Location perfect 15 minutes and you are in the biz. 7/11 next door for cash, Disney tickets etc. Metro 5 minute stroll. Would highly recommend. Efficient. Easy to get around. Gym small but...More

Thank Craigmck71
Reviewed 21 June 2016

First of all the interior of hotel and room is sleek and stylish and very clean. The customer service is the best feature. I forgot my wallet at the hotel and was at the airport ready to depart. My wallet had my permanent residency card....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$131 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$131 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (771)
Room & Suite (581)
Dining (20)
The Hotel (PRE-RENOVATION) (22)
Amenities (8)
Restaurants and Bars (PRE-RENOVATION) (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
Soha S
12 February 2018|
AnswerShow all 4 answers
Response from Spacecrew | Reviewed this property |
We used Sagawa Conveniently located at the Tokyo Information Centre in the Shinjuku Express Bus Terminal. Cost us A$60 to leave 2 large suitcases for 5 days for collection at Narita Airport on the day we flew out - too... More
0
Votes
geordiesunseeker
31 January 2018|
AnswerShow all 5 answers
Response from ian111112016 | Reviewed this property |
The staff at citadines will definetly be able to help you with this. They have a lot of knowledge and go out of there way to help. Will even show you on a map. Have a great holiday. We loved it. 👍
2
Votes
luckycanadian63
28 January 2018|
AnswerShow all 7 answers
Response from Spacecrew | Reviewed this property |
Exit 2 Shinjuku Gyoenmmae - you turn left out of the exit and take the first left street (literally 5 steps away) then walk straight up that street. You’ll see the hotel from that street and it’s a quick right at the... More
2
Votes
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12345626
Room Tips
"Rooms are tiny, beds are not comfortable"
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"Ask for a room overlooking Golden Gai."
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"Mine is facing the main street and its fine"
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"Taxis in Tokyo accept their Oyster Card equivalent as well as cash. Didn't find this out until the end of..."
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