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Traveller (2508)
Room & Suite (1076)
Dining (357)
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Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“marble lounge”(73 reviews)
“junior suite”(102 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Tokyo
Special Offer: Advance Purchase
Offers from Hilton Tokyo
Special Offer: Advance Purchase
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,881)
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3,407 results
Traveller rating
2,010
1,050
238
72
37
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LanguageEnglish
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2,010
1,050
238
72
37
Show reviews that mention
All reviewsthe executive loungemarble loungejunior suiteshinjuku stationshuttle busgold memberbreakfast buffetconcierge deskcomplimentary shuttleexcellent hotelnarita airportshuttle servicebusy hotelan upgradebusiness districtthe hotel offersmount fuji
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891 - 895 of 3,407 reviews
Reviewed 28 October 2016 via mobile

I stayed at the Hilton Tokyo and I had great service as you would expect at the Hilton group! The location is great, you can walk to many restaurant and sights to see. I will stay here agin. It's a easy walk to the JR...More

1  Thank GEwyatt
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 4 November 2016

Thank you for taking the time to provide us with your feedback. We appreciate your review and compliments of service and facilities. And we are delighted to read that you found the hotels convenient location to the Tokyo metro subway a benefit of staying at...More

Reviewed 28 October 2016

The hotel is nicely located in Shinjuku - a good place for business meetings. The rooms are well equipped and the staff is very friendly. The bar is a good place to relax after a busy day in Tokyo. The meeting facilities are modern.More

1  Thank Andreas P
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 16 December 2016

Thank you for your detailed review of Hilton Tokyo and we appreciate you taking the time to provide us with your feedback. I am delighted to read that you enjoyed our hotel facilities. I'm very proud to hear that our team took good care of...More

Reviewed 27 October 2016 via mobile

It was a great stay for us last week there. I am not going to repeat all the good services mentioned in other reviews. Instead, I would like to share some handy information, which I hope to be useful for your stay. The free shuttle...More

2  Thank FengXueSG
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 4 November 2016

Thank you for your detailed review of Hilton Tokyo and we appreciate you taking the time to provide us with your feedback. I am delighted to read that you enjoyed our hotel facilities and convenient location. Hilton Tokyo is located in Shinjuku, the heart of...More

Reviewed 27 October 2016

The hotel was super busy when I was there full of holiday makers, sports groups, loud and rude tourist groups which was so annoying to me. I'm hoping it was just a busy holiday time and the hotel doesn't become a base for certain types...More

1  Thank stugs123
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 4 November 2016

Thank you very much for staying at Hilton Tokyo or spending your time sharing your experience with other travelers. It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs most of all...More

Reviewed 26 October 2016

As a diamond member, I usually get upgraded, however, with a full hotel i received a queen room. It was quite fine even though small. The view was great and the service at all levels was outstanding. The executive lounge was outstanding with better food...More

1  Thank kwsunset1
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 4 November 2016

Thank you very much for staying with us at the Hilton Tokyo, and thank you very much for taking your valuable time to give us your thoughts. I'm very proud to hear that our team took good care of you and I can assure you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$276 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$276 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2508)
Room & Suite (1076)
Dining (357)
Pool & Beach (24)
Amenities (92)
Business Centre & Event Rooms (21)
Family and Play Areas (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
vinz20
22 May 2018|
AnswerShow all 2 answers
Response from joe z | Reviewed this property |
Hi, I’m sorry I can’t abswer this specific question as I do not work for Hilton. I would advise you ask Hilton Regards Joe
0
Votes
Edward C
26 April 2018|
AnswerShow all 3 answers
Response from U3442HVrobertol | Reviewed this property |
Hi, I had a free upgrade with a BIG sofa bed over one side of the suite and the other side had a small bed/sofa bed by the king size bed. I figure if you can get a king size bed room, the big sofa bed maybe sufficient for a... More
1
Vote
barry r
16 April 2018|
AnswerShow all 3 answers
Response from Hotel Services R | Property representative |
Warm greetings from the Hilton Tokyo. There is an ATM located on the basement level of the hotel which accept most of the international credit cards. Currency exchange is also available in the hotel lobby for your... More
1
Vote
Google Translation
Room Tips
"I would pay extra for a deluxe room."
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"Higher floor rooms have excellent view of the city."
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"The higher the room the better the view."
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"Hilton maintains a high standard of service with top quality facilities!"
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