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Hilton Tokyo

4,704 reviews
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Traveller (2381)
Room & Suite (1051)
Dining (348)
Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“marble lounge”(71 reviews)
“junior suite”(100 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (4,704)Write a Review
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All reviewsthe executive loungemarble loungejunior suiteshinjuku stationshuttle busgold memberbreakfast buffetconcierge deskcomplimentary shuttleexcellent hotelnarita airportshuttle servicebusy hotelbusiness districtan upgradethe hotel offersmount fuji
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911 - 915 of 3,277 reviews
Reviewed 28 July 2016 via mobile

I've stayed at the Tokyo Hilton several times. I've always enjoyed it. It close to public transportation. Lots of restaurants and such in walking distance. Very nice accommodations. Very responsive staff. The breakfast buffet is exquisite. The executive lounge is great for both breakfast &...More

Thank Bpkengor
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 10 August 2016

Thank you for your generous post and we are glad that you enjoyed your stay at Hilton Tokyo and that you were able to enjoy our executive rooms and access to the lounge on the 37th floor, where you can enjoy daily breakfast, snacks and...More

Reviewed 27 July 2016

Dinner buffet was pretty much average, I would've expected a bigger variety of food, as far as types of dishes, flavors and more. The service was very nice and polite, they provided us a very personalized service, but again, I went there to eat and...More

Thank Shai A
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 15 August 2016

First of all we would like to thank you very much for taking the time to review your dining experience at our Mable Lounge. Your feedback has been taken seriously and shared with our Kitchen and Restaurant Management for future improvements in our offerings. Once...More

Reviewed 26 July 2016

Stayed at the Hilton Shinjuku Executive floors. The service in this hotel is exceptional and great thank you to all the staff for enhancing our experience. Even though this hotel is a bit dated, it is very well maintained and conveniently located. There are others...More

Thank Travel_Fitness_Glam
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 10 August 2016

Thank you for your generous post and we are glad that you enjoyed your stay at Hilton Tokyo. We are delighted to hear that our team were able to assist both you during your stay at Hilton Tokyo, and we certainly hope you will choose...More

A TripAdvisor Member
118
Reviewed 26 July 2016 via mobile

We stayed 5 nights at Hilton Tokyo in Feb. the hotel and all facilities are fantastic. Staff are attentive and very friendly. The food we had in multiple restaurants was exceptional. The gym facilities are great and the staff there also brilliant. My room and...More

Thank A TripAdvisor Member
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 10 August 2016

Thank you for your review and we are delighted to hear that you enjoyed the hotels facilities, including our breakfast. Hilton Tokyo offers the perfect venue for a sophisticated dining experience for both epicurean travelers and Tokyo locals. Dining options are designed with the Guest...More

Reviewed 26 July 2016

Stayed at a junior suite at Hilton Tokyo for a family vacation with our two adult-sized teenagers. The hotel was chosen mainly due to its central location and the room size that appeared to be sufficient for the four of us. The room had a...More

1  Thank DCMom2000
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 10 August 2016

Thank you for your post, we are glad to hear that you were able to rest during your stay with us. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district. Our hotel is set in an excellent location in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$283 - US$714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$283 - US$714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2381)
Room & Suite (1051)
Dining (348)
Pool & Beach (23)
Amenities (92)
Business Centre & Event Rooms (21)
Family and Play Areas (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
CarolineBukMidlands
30 January 2018|
AnswerShow all 3 answers
Response from Hotel R | Property representative |
Warm greetings from the Hilton Tokyo. Thank you for your enquiry. If you would like to contact us directly. Please go to our official hotel website and then you are able to find "Email us" on the top page. Thank you again... More
2
Votes
Google Translation
Glen K
13 January 2018|
AnswerShow all 4 answers
Response from Hotel R | Property representative |
Warm greetings from the Hilton Tokyo. Our guaranteed check-in time is 3pm. Early check-in may be available subject to availability with an additional charge. Hilton Tokyo
0
Votes
Google Translation
Ghie C
12 January 2018|
Answer
Response from Hotel R | Property representative |
Warm greetings from the Hilton Tokyo. We will be able to hold your luggage up to 7 days free of charge after your departure. The storage charge applies for the luggage stored longer than 7 days. We have limited space... More
1
Vote
Google Translation
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Room Tips
"Ask for a high floor room with Mountain view"
Read review
"Higher floor, park side for Mt. Fuji view potential."
Read review
"upper floors give amazing view"
Read review
"The hotel was accommodating to our request for adjoining rooms."
Read review
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