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Park Hyatt Tokyo

3,109 reviews
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Traveller (2370)
Room & Suite (1118)
Dining (296)
Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“new york grill”(202 reviews)
“peak lounge”(45 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,109)Write a Review
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All reviewsnew york grilllost in translationpeak loungeny baraesop toiletriesbar and grillpark suitebill murraybest hotels in the worldlive jazzshinjuku stationwalk in closetbest hotel i have ever stayedcover chargetop floormt fujiamazing hotel
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1 - 5 of 2,101 reviews
Reviewed 3 days ago

In stark contrast to everywhere else we stayed in Japan the staff in this hotel were aloof and not particularly rushing to provide assistance. The rooms we had were tiny and very tired looking. I am glad we only stayed one night because we were...More

1  Thank Irangel
Response from ParkHyattTokyo, 広報担当マネージャー at Park Hyatt TokyoResponded yesterday

Thank you very much for staying with us at Park Hyatt Tokyo and for providing your comments. Needless to say, we were disappointed to learn that a number of things fell short of your expectations during your stay with us. We have shared your feedback...More

Reviewed 3 days ago

Was surprised at the outdated state of the room with such prices. Check in was sort of a weird situation as you have to travel to a random floor and sit down with an employee. Felt like a loan application and took longer than it...More

Thank sunflower7777
Response from ParkHyattTokyo, 広報担当マネージャー at Park Hyatt TokyoResponded yesterday

Thank you very much for staying with us at Park Hyatt Tokyo. We have taken a note of your comments and have shared your feedback with the related departments tob improve our service. We really appreciate your feedback.

Reviewed 4 days ago

My husband and I stayed at the Park Hyatt Tokyo for 4 nights in late January 2018. It was absolutely amazing. Everything about the hotel and our experience was 5 star. The location was great - it was not noisy but we could still walk...More

2  Thank TheAusTraveller
Response from ParkHyattTokyo, 広報担当マネージャー at Park Hyatt TokyoResponded yesterday

Thank you for your warm words. We are delighted to hear that you enjoyed your time with us. Look forward to welcoming you again soon!

Reviewed 6 days ago via mobile

One of the best hotels we have stayed at in the world and believe me we have stayed at many! From our check in that was very well taken care of by Daria Petrovska, Guest services...all the way to the room service staff, housekeeping staff...More

1  Thank Beaches79
Response from ParkHyattTokyo, 広報担当マネージャー at Park Hyatt TokyoResponded 3 days ago

Thank you for your warm words. We are delighted to hear that you enjoyed your time with us. Look forward to welcoming you again soon!

Reviewed 1 week ago

The Park Hyatt Tokyo has amazing consistency with its unparalleled customer service. We have always been treated so well here, with or without our young child. Every single member of the staff that we encountered was always polite and friendly with all of us. They...More

2  Thank twinklehead
Response from ParkHyattTokyo, 広報担当マネージャー at Park Hyatt TokyoResponded 6 days ago

Thank you for your continued patronage and warm words. We are delighted to hear that you had a great time with us. Look forward to welcoming you again soon!

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$506 - US$1,550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Shinjuku
#1 Business Hotel in Shinjuku
#1 Romantic Hotel in Shinjuku
#1 Spa Hotel in Shinjuku
#1 Luxury Hotel in Shinjuku
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$506 - US$1,550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Shinjuku
#1 Business Hotel in Shinjuku
#1 Romantic Hotel in Shinjuku
#1 Spa Hotel in Shinjuku
#1 Luxury Hotel in Shinjuku
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2370)
Room & Suite (1118)
Dining (296)
Pool & Beach (80)
Amenities (20)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
roo514
16 February 2018|
AnswerShow all 5 answers
Response from Lois G | Reviewed this property |
Don't remember but the hotel has a free shuttle service at regular intervals throughput the day which takes you to and from the station.
1
Vote
Philip C
9 January 2018|
AnswerShow all 5 answers
Response from dharma42 | Reviewed this property |
Yes they are free.
0
Votes
Jared K
10 December 2017|
AnswerShow all 5 answers
Response from mat_mak | Reviewed this property |
Jiro only accept reservations through the concierge of hotels for overseas guests. You should book a room at the hotel then ask reservation seats at Jiro. I think the hotel might not help you before book a room. if you... More
0
Votes
Google Translation
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Room Tips
"all rooms have great views of the city"
Read review
"upgrades are always worth it ;)"
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"try and get a room with a view of Mount Fuji"
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"The hotel is on the top floors. The corner rooms are the largest."
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