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Candeo Hotels Uenokoen

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231 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Reviewed 25 October 2015 via mobile

We were a little alarmed when we approached the hotel from the local station. However our minds were set at ease once we entered the hotel and met the really friendly staff. We had a large room on the 12th floor. The breakfasts were really good. As the station was only 3 mins walk away, it was easy to go...

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Thank Tim H
Sydney, Australia
Reviewed 17 April 2015

We stayed here for 12 nights. The rooms are well maintained and very clean. Typical Japanese sized rooms so we knew what to expect and had no complaints. The rooms are amazingly quiet despite the fact there was a school group also staying at the hotel, we didn't hear anything. The only Cons of this hotel are that you use...

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2Thank Dee T
Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
Reviewed 8 December 2014

Great location and price. I was there for a whole week and I have no complaints. Of course the room is small but is something normal for Tokyo standards. Please was really clean and all the personnel was very kind but be patient when talking to them in english. I will come back one day!

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Thank Andres C
Taipei, Taiwan
Reviewed 14 September 2014

I stayed the hotel for 3 nights two weeks ago. The first impression was nice because its location is really near the JR Uguisudani Station (Even Metro Iriya Station is not far away). The staff was friendly and space of the room was fair enough for 2 persons to stay with. However, when I opened the door, musty odor assaulted...

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6Thank EricChiu
Wirral, United Kingdom
Reviewed 31 July 2014

Candeo Hotel Ueno is in a very good location, only 5mins from Uguisudani JR Yamanote Line and a 15 minute walk to the Ueno area. Very easy to hop on a train and get to where you need to be. There is a large (and very cheap!) supermarket below the hotel and Family Mart/7-11 in easy walking distance. Check in...

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Thank Loubbyloulou
Quezon City, Philippines
Reviewed 25 July 2014

Who ever said that Tokyo is so prohibitive and that the cheapest rooms are far from city centers has not heard of Candeo in Ueno. It is so close to a train station, an easy fifteen minute walk to the major Ueno park, zoo, museums and train station and best of all, straddled by lots of small eateries and convenience...

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Thank Leslie C
Reviewed 30 June 2014

Candeo Hotel Ueno is good and compact hotel fo everyone who doesn't need all the fancy stuff. Location is good and the closest train stop is really near. Staff at the reception is really helpful and friendly and they want to help you with every kind of problems. Common language may be sometimes a problem but they will try their...

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Thank Tiia T
Brighton, United Kingdom
Reviewed 27 May 2014 via mobile

I booked this using Avios points - like airmiles - and it was a bargain. Free movies, kettle, fridge, great toiletries, really really clean (no smell of cigarettes), staff are friendly. The TV is confusing - and there are no live English channels - but you do have free movies and drama series etc on demand on once you get...

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1Thank Grant_UK
Shanghai, China
Reviewed 2 May 2014

Candeo hotel Ueno park is close to JR line 9so can be noisy at night till trains run) and Tokyo Metro Hibiya line. So it has a good location. This part of Tokyo is nearby Akasuka but its most peaceful neighborhood. The hotel is small and very clean. The staff is polite and professional. The room size is small but...

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2Thank davechinwan
Sydney, Australia
Reviewed 29 April 2014 via mobile

This hotel is unclean and run down. The walls are yellowing, and the carpet reads of smoke, even in non smoking rooms. The breakfast is horrid and the staff are completely unhelpful. Our room was not made up once in the week we were there and the staff were difficult to deal with. Oh. And if you're keen on wifi,...

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2Thank jessandlindsay

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Staying in Ueno, Asakusa

Neighbourhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Candeo Hotels Uenokoen

Address: 1-2-13 Negishi, Taito 110-0003, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: RM419 - RM838 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candeo Hotels Uenokoen 3*
Number of rooms: 268
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Also Known As:
Candeo Hotels Uenokoen Hotel Taito
Candeo Hotels Uenokoen Tokyo, Japan
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Questions & Answers

Here's what travellers have asked, with answers from Candeo Hotels Uenokoen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South facing room.”
 of 5 bubbles berryyman, 11 Nov 2016 | Read review
“Go for the Hollywood suite... they are relatively bigger than the rest.”
 of 5 bubbles 738adriand, 25 Sep 2016 | Read review
“Where possible, prefer higher floors because of the fantastic view”
  • A pleasant stay in a pleasant hotel
  • A pleasant stay in a pleasant hotel
  • A pleasant stay in a pleasant hotel
  • A pleasant stay in a pleasant hotel
 of 5 bubbles Mario230576, 21 Dec 2015 | Read review
“No way out of using two lifts which service all floors; whether high or low, guestrooms need to be reached by elevator. The higher floors offer better views of the surroundings.”
 of 5 bubbles lesliec288, 24 Jul 2014 | Read review
“check the room size, beforehand. If not possible to check, then avoid double rooms”
 of 5 bubbles Sergiob703, 26 Nov 2013 | Read review
5 of 5