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Hotel Sunroute Stellar Ueno

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Hotel Sunroute Stellar Ueno
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76 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Station Balneaire
Reviewed 28 July 2016

This is a good hotel, located in centre Ueno, five minutes walking to JR line and Tokyo metro. It's also 20 minutes walking from Asakuza, The rooms are quite small. TV service only includes japanese tv's which is not good if you want to see news. Breakfast is not very continental. Personal and services are great.

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Helpful?
Thank Jorge P
srueno, フロント at Hotel Sunroute Stellar Ueno, responded to this review

Thank you for your stay at the Hotel Sunroute Stellar Ueno recently. We very much appreciate you leaving us your opinion. We are always interested in suggestions that would allow us to improve upon our facilities and services, and encourage you to give us your comments. We hope to welcome you again in the near future.

San Francisco, California
Reviewed 14 July 2016

The Ueno location of this hotel chain is located about a block and a half away from the Asakusa exit of the JR train station. The rooms are small, but clean and everything works as expected. Wifi is fine. There is a fridge, hot pot. Lobby area is small. Staff are courteous and efficient, but not all feel comfortable communicating...

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Thank mt188
srueno, フロント at Hotel Sunroute Stellar Ueno, responded to this review

Thank you for your stay at the Hotel Sunroute Ueno recently. We very much appreciate you leaving us your opinion. We apologize for the fact that the English level of our staff and service level were not adequate enough. We receive your comments in earnest, and to better the stay of our guests, we will thoroughly guide our staff to...

Seattle, Washington
Reviewed 24 June 2016

This is a budget boutique hotel which worked for us in Japan since we spent most of the time roaming around. The rooms are small which is expected for Tokyo, but clean with modern furnishings. The bathroom is small which is also expected, but more importantly it felt clean. Overall it's a great place to stay for a couple nights...

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Thank maymay206
srueno, フロント at Hotel Sunroute Stellar Ueno, responded to this review

Thank you very much for staying with us in this time. We are very happy that we got good comment from you and we are going to keep improvement our service and do the best for customer’s satisfaction. We are looking forward to meeting you from you, soon.

Reviewed 17 May 2016

The best feature of this hotel is that it is close to Ueno station; just 2 mins walk. The rooms are comfortable and recently updated; a step above a standard business hotel. We had a semi double, which was fine for 2 people for a night. The beds are firm but comfortable and there are several seating options and a...

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Helpful?
Thank Kirsty M
srueno, フロント at Hotel Sunroute Stellar Ueno, responded to this review

Thank you very much for your staying with us all the time. We are very happy that we can always welcome you and are satisfied with our hotel. We would be trying our best to improve our facilities and services more. We look forward to having your next visit soon.

Hong Kong, China
Reviewed 4 May 2016

This hotel is conveniently located next to the JR station Ueno. After a two hours ride with the Tohoku Shinkansen, it only took me 5 minutes to walk to the hotel. It was why I have chosen the Hotel Sunroute Stellar Ueno. Other than the JR station, the Ueno park, the ueno shopping street and the metro station are within...

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Thank ymmsa
srueno, フロント at Hotel Sunroute Stellar Ueno, responded to this review

Thank you very much for staying with us at the Sunroute Stellar Ueno and for taking time to post your valuable review. We are glad to hear that you enjoyed our room and location. We will share your comments with our team as encouragement to continue our ongoing process of improving on our facilities and services. We look forward to...

Singapore
Reviewed 11 February 2016

Hotel is conveniently located very near to the Ueno station as well as the Ueno market. Surrounded by restaurants and food outlets at the train station. Supermarket is also at the train station where you can get almost everything. Hotel staff was very friendly and helpful. The same guy checked us in and out. He helped us call for a...

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Helpful?
Thank Audrey Y
srueno, フロント at Hotel Sunroute Stellar Ueno, responded to this review

Thank you very much for staying at Hotel Sunroute Steller Ueno. We truly appreciate that you took time to share your experience with us. And we are very pleased to read that “ toothbrushes!”about our room. We are looking forward to welcoming you again on your next opportunity.

Seattle, Washington
Reviewed 26 March 2015

If you need to stay right by the station this hotel is great! I have friends that live nearby and this hotel in convinient for us both. It's usually around $100USD. If you can read Japanese or have someone that can for you, check their Japanese website as sometimes the rates are less expensive there. One draw back for those...

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1Thank Matt M
srueno, お客様担当マネージャー at Hotel Sunroute Stellar Ueno, responded to this review

Thank you very much for staying at Hotel Sunroute Stellar Ueno. We really appreciate for your compliments. We are looking forward to welcoming you on your next trip. Thank you very much.

Boston, Massachusetts
Reviewed 13 February 2013

This hotel is conveniently located right next to busy Ueno station and Ueno park. The hotel is small. The rooms are very small. Free wi-fi is available only in the lobby and restaurant. The restaurant had a limited menu, but was good and convenient.

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1Thank byrnee9
Taipei, Taipei, Taiwan
Reviewed 10 February 2013

Pros: 1. perfect location in Tokyo accessing to any popular place in Tokyo with rapid time 2. super fair room rate with the size of room 3. quite place in a popular noise locate 4. clean & comfortable hotel 5. 34 minutes from Ueno to Narita/Haneda 6. suitable for business trip Cons: 1. window of the room is kind of...

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1Thank AnthonyLIAO
Sri Kembangan, Malaysia
Reviewed 18 June 2012

we chose this hotel because the nearby hotel was renovating their restaurant and breakfast was not available. this hotel is a very basic hitel, with no wifi internet connection in the room. this is so inconvenient for me, travelling on business. this is quite surprising to me, because nowadays the wifi internet connection is a basic thing and necessity for...

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1Thank fMY13

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Staying in Ueno, Asakusa

Neighbourhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Hotel Sunroute Stellar Ueno

Address: 7-7-1 Ueno, Taito 110-0005, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: RM420 - RM822 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sunroute Stellar Ueno 3*
Number of rooms: 95
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Also Known As:
Hotel Sunroute Stellar Ueno Tokyo, Japan
Hotel Style:
#12 Business Hotel in Taito
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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