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Ueno Touganeya Hotel

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421 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Singapore, Singapore
Reviewed 1 week ago

Check in was quick. Reception staff speak good English & very helpful. Ask for extra pillows and was delivered very quickly. Good location, within 10 minutes walk to Ueno station, shopping areas, restaurants & Ueno park.

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Helpful?
Thank hwchew18
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for your nice review. We are very happy to read that you liked our location, the shopping areas, restaurants, Ueno park and our staffs and our service. We hope you enjoyed your time with us and your time in Tokyo Japan. Our staffs are all looking forward to seeing you again soon!

Bangkok, Thailand
Reviewed 9 October 2016

I'm satisfed with their staff since my reservation, their staff reply all of my email eventhough I've a lot of questions. My family & I (trip with 3 year child) took skyliner from Narita to the hotel. The hotel is nearby Keisei Skyliner, JR Ueno and closed to Metro subway, that's realy great for me. Family Room is quite big...

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Helpful?
Thank IttoWasok
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear Guest (s), Thank you very much for your thoughtful and generous review this time. We are very glad to know that you are satisfied with out staffs’ attitude and service. Wear also very happy to read that you thought our family room was quite big compare to the rooms size of other hotels in Tokyo area. It is a...

Singapore, Singapore
Reviewed 5 October 2016

Second time staying at this hotel and I am not disappointed. Staffs are friendly and service level is good. Near to JR (Ueno station), subway Hibiya & Ginza Line as well as the Keisei Ueno (direct to Narita Airport). Room are small but comfortable for a single person. Plenty to eat at nearby Ameyoko area. Will stay again if visiting...

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Helpful?
Thank onedozen
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for staying at our hotel for 2nd time!! We are very glad to read that you were not disappointed. We should have made you feel even better than the last time but we are afraid if we did or not. Still we thank you for writing our staffs are friendly and service level good....

Red Deer, Canada
Reviewed 30 September 2016

We arrived in the evening here via subway & the skyliner. It was pouring rain so it was a little bit annoying when we first got there with our suitcases to get to the hotel, but once you get the hang of where it is it's pretty convenient. We were greeted warmly by one of the guys at the front...

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Thank LazyRose
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for such a long and very descriptive review. We thank you for your kindness for reviewing our staff very nicely. All of our staff try their best to offer the best service as they can and almost all of our staffs can speak English. Regarding on the size of our double rooms, we are...

Reviewed 29 September 2016 via mobile

Tokyo Ueno Tougeneya Hotel was great, comfy and of course with reasonable price to stay. The Staff was very friendly, the room was clean and very comfortable.. Yes the room was rather small ( i was using double bed room) but i think this is very normal considering Tokyo's standard Hotel room. The location was very nice, its near Ueno...

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Helpful?
Thank Andre P
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for your kind words and review on our hotel. We do not know how to express our gratitude for the words you wrote on the review. We thank you for understanding how we try our best to offer reasonable price as possible and we keep the same price even in the high season. We...

West Chester, Pennsylvania
Reviewed 29 September 2016 via mobile

My husband and I stayed here for one night before leaving Tokyo. The hotel was conveniently located a few minutes outside the Ueno Station where there are many trains that connect all throughout the city. The staff was extremely polite and helpful. I really appreciated the computer with options to print in the lobby. That was a lifesaver to print...

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1Thank Michele R
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very very much for leaving us such a kind review. We are very glad to read that you enjoyed your time with us. We are also very happy that our staff, rooms, and location satisfied you. We try our best to be polite and to be helpful always. We are just very thankful to read that...

Surrey
Reviewed 29 August 2016

Rooms very small, especially if you have large cases, but as we were only staying 2 nights it was not a major problem. Non-smoking room was clean, had a reasonably comfortable double bed, controllable air conditioning (slightly odd smell), free Wi-Fi (variable strength within room), fridge, small plate for heating a pot of water for drinks (coffee & tea available...

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Thank suttonteacher
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear guest(s), Thank you very much for staying at our hotel during your visits in Japan and we were glad to be part of your travel. All rooms are different size and affordable to travelers who don't want to break their banks in ac commendations. In addition, all rooms are smoking prohibited and have all the basic amenities. The bed...

Macau
Reviewed 23 August 2016

The location is just excellent, 1 min walk to Ueno station, and 5 mins walk to the busy Ameyoko area where you can find lots of restaurants and shops. Restaurants open till late. And there is Lawson just around the corner. Although the rooms are very small, they are clean and comfortable, with all necessary amenities. The hotel's design is...

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Thank Maarrita
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear guest(s), Thank you very much for staying at Ueno Touganeya Hotel. There are many different restaurants and shopping hot spots in Ameyoko area in Ueno. Although our rooms are small, we have tried our best to maintain our hotel rooms at clean and comfortable conditions and provided all the amenities to meet our guests needs. Our hotel staff has...

Reviewed 21 August 2016

Loved the staff here. They were very friendly and tried very hard to communicate in english with us. The room was small but very clean. Very close to Ueno station which was perfect for us. Many good Izakaya nearby.

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Thank David M
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear guest(s), Thank you very much for staying at Ueno Touganeya hotel near Ueno station, which is very convenient to travel in Tokyo. Our staff has been known friendly with a great smile always. Every guest is very important to us and we absolutely try our best to communicate and meet our guests needs in any different language. We are...

Hong Kong
Reviewed 1 August 2016

We stayed four nights at this hotel. It's not difficult to find the hotel at all, as we downloaded the map and instructions from the hotel's website. It takes only 3 to 5 minutes to walk to Ueno subway station or JR station. The hotel is old, but well maintained. The room is small, but clean and tidy. The staff...

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Thank John_Tsang
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear guest, Thank you very much for staying with us during your stay in Japan. It is our pleasure to have you in our hotel. Our hotel situates at a convenient location near the famous Ueno station and is easy to find. Our hotel has been in business over fifty years, but it has been maintained at a mint condition....

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Staying in Ueno, Asakusa

Neighbourhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free Wi-Fi in all rooms. ... more   less 

Additional Information about Ueno Touganeya Hotel

Address: 3-17-5 Higashi-Ueno, Taito 110-0015, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: RM328 - RM439 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ueno Touganeya Hotel 3*
Number of rooms: 55
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Also Known As:
Touganeya Hotel Taito
Ueno Touganeya Hotel Tokyo, Japan
Hotel Style:
#3 Family Hotel in Taito
#4 Best Value Hotel in Taito
#5 Romantic Hotel in Taito
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Questions & Answers

Here's what travellers have asked, with answers from Ueno Touganeya Hotel staff and other travellers.
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Questions? Get answers from Ueno Touganeya Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a corner room with a double bed”
 of 5 bubbles hwchew18, 1 Dec 2016 | Read review
“They provide free wifi but the room at the corner will receive low signal”
 of 5 bubbles IttoWasok, 9 Oct 2016 | Read review
“For families, request for a family rooms. It comes with bunk beds and two full beds. Very comfortable.”
 of 5 bubbles DirectorofOps400, 25 Mar 2016 | Read review
“Make sure you get a non smoking room!”
 of 5 bubbles ashpe, 8 Feb 2016 | Read review
“Do your map referencing before you get here as it's not so easy to find the first time.”
 of 5 bubbles AlanS656, 1 Feb 2016 | Read review
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