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HOTEL MYSTAYS Ueno East

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44 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Belgium
Reviewed 6 days ago NEW

Extremely compact rooms (even more compact than other rooms in Tokyo). I stayed here on business trip in a double room, yet don't know how a second person would have fit in. Yet good value for money, very clean, and close to a major railway station. Hence for sure to be recommended.

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Thank 0Ww0
uenoeast, Recepyion at HOTEL MYSTAYS Ueno East, responded to this review

Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay. We will take your comment seriously and strive to improve our services.Thank you very much for your comments and hope to see you again. Hotel Mystays Ueno East

Cairns
Reviewed 3 weeks ago

Pleasant accommodation (clean and tidy but very compact - common, I know, for Japan) close to railway station - about 10 minutes walk. Breakfasts offering a good variety of Japanese & Western cuisine, reasonable price. We arrived early evening at Narita and travelled by NEX to Tokyo station then Yamanote line to Ueno in like 5 minutes! Being a little...

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1Thank Kim G
uenoeast, Reception at HOTEL MYSTAYS Ueno East, responded to this review

Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay.Thank you for commenting on helpful information to our customers. Your comments are appreciated for the hotel. We strive to improve our services from now on.Thank you very much for your comments and hope to see you again. Hotel Mystays Ueno East

Reviewed 4 weeks ago via mobile

I stayed in this hotel before it became part of the Mystays chain and it's definitely better now after the rooms are renovated. The hotel is generally clean and provides the basic necessities that you will need. Only minor complaint is that they do not have microwaves that you can use. Overall, I would recommend this hotel if you are...

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Thank Aaron O
uenoeast, RECEPTION at HOTEL MYSTAYS Ueno East, responded to this review

Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay. We will take your comment seriously and strive to improve our services.Thank you very much for your comments and hope to see you again. Hotel Mystays Ueno East

Bangkok, Krung Thep, Thailand
Reviewed 8 February 2017 via mobile

I did some research and chooseall this hotel because of the location, we have only one night in Japan the room is ok not too small for 2 persons the most impressed thing is the bed we really want to know the bed brand very very comfortable sleep like a baby the whole night wake up in the morning and...

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Thank Jaya J
uenoeast, reception at HOTEL MYSTAYS Ueno East, responded to this review

Dear Jaya J Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.Hotel Mystays Ueno East

Reviewed 20 December 2016

This hotel has a good location nearby to the Ueno zoo and metro stations, the street is very quiet. The staff is friendly and they stored our luggage before the check-in and after the check-out, that was great because we took advantage of our time there. The breakfast included was a good choice for our budget.

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Thank Jorge L
uenoeast, WADA at HOTEL MYSTAYS Ueno East, responded to this review

Thank you for chosing our hotel mystays ueno east. We appriciate that your nice comments. We are abosolutely looking forward to seeing you again. Thank you for staying with us. Sincerely yours.

Singapore
Reviewed 2 December 2016 via mobile

My family of 4 stayed here in two standard rooms for a night. The room itself is very clean and the furnishing is pretty new. However room is so small and we hardly have space to walk and put our luggages. The staff at the check in counters spoke English and it is good enough for us to understand each...

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Thank sgpgal
Management response:

Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. We will be working hard to improve our service so that more comfortable stay will be provided to our...

Oxford, United Kingdom
Reviewed 23 November 2016

The breakfast was very good and the location was about 5-10 mins walk from Ueno station. Room size was as advertised (Standard Queen Room), but is a bit tight if you have 2 people and much luggage - make sure you check the room sizes as rooms in Japan are generally smaller than in western hotels. There's a nice public...

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Thank 666SM666
Management response:

Thank you for the great review of our hotel! We are glad that you enjoyed your stay. And we hope to see you again very soon. Hotel Mystays Uenoeast

Dublin, Ireland
Reviewed 20 November 2016

Well situated hotel in a good quiet area. No traffic noise whatsoever. Two minutes from Inaricho metro station, eight minutes from Ueno main station. Good sized room. Very helpful staff. Plenty of good bars and restaurants in the area.

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Thank Cloghran59
Management response:

Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. We will be working hard to improve our service so that more comfortable stay will be provided to our...

Reviewed 17 November 2016 via mobile

Room was nice and clean. The bed was comfortable. The location was good and it was safe to walk alone back to the hotel, even at midnight. The staff were very professional and helpful. However, there was some stairs in front of the hotel, as such it will be a challenge for those with big and heavy luggages to walk...

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Thank Constance T
Management response:

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,"

Australia
Reviewed 9 November 2016

I stayed 4 nights at the beginning of Novembervand paid 11,000 yen per night, room only for 2 people booked through booking.com. The property has recently been acquired by Mystays and the rooms appear renovated and in very good condition.. Our twin room was very large with room on both sides of the separated extra sized twin beds to walk...

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Thank Australiafrancophile
Management response:

Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. We will be working hard to improve our service so that more comfortable stay will be provided to our...

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Staying in Ueno, Asakusa

Neighbourhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
HOTEL UENO EAST has rebranded to "HOTEL MYSTAYS Ueno East" on April 1, 2016. Famous for its museums, park, and zoo, Ueno is perfect for adults and children alike. Our hotel is just a short train ride from the central business districts of Marunouchi and Ginza and also top tourist destination Asakusa. Of course, there's plenty to do in the area itself with Ueno Zoo, Ueno Park, and legendary shopping street Ameyoko-cho just a short walk away. There's something for everyone in Ueno, be it families and friends travelling together or a businessperson who wants to see one of the most famous parks in the country. ... more   less 

Additional Information about HOTEL MYSTAYS Ueno East

Address: 5-5-6 Higashi Ueno, Taito 110-0015, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: RM301 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Ueno East 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, MYSTAYS HOTEL MANAGEMENT Co., Ltd., Priceline, Agoda, Hotels.com, Despegar.com and Ctrip TA so you can book your HOTEL MYSTAYS Ueno East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chisun Hotel Taito
HOTEL MYSTAYS Ueno East Tokyo, Japan
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Ueno East staff and other travellers.
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Questions? Get answers from HOTEL MYSTAYS Ueno East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check room size before booking.”
 of 5 bubbles 666SM666, 23 Nov 2016 | Read review
“Twin rooms are large and very good value.”
 of 5 bubbles Australiafrancophile, 9 Nov 2016 | Read review
“Westerns better select "Superior" rooms for the space available!”
 of 5 bubbles SilkDragonfly, 30 Jul 2016 | Read review
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