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Tokyo Marriott Hotel

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545 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Houston, Texas
Reviewed 2 days ago NEWvia mobile

Stayed there for 5 nights, and was pleasantly surprised that the room was as large as a US Marriott. The breakfast buffet was well positioned near the main entrance, which makes it convenient to catch the free shuttle buses to the Shinagawa station. The hotel is about a 10 mins walk to the station, which makes for good exercise. The...

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Helpful?
Thank Houstonian88
Perth
Reviewed 4 days ago NEWvia mobile

We stayed 2 nights at the Marriott Tokyo, Shinagawa and had a luxurious stay. Excellent prompt and helpful service, excellent shuttle transportation to and from Shinagawa Station. 2 kids were in a two room Quad set up, with separate rooms for boys and girls. We had a spacious superior king a few floors up, but very easy to access kids...

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Helpful?
Thank Dani M
T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review, Jan 16, 2017 Thank you for sharing your experience at the Tokyo Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

Miami, Florida
Reviewed 5 days ago NEW

This hotel was very good. Rooms were of good size, in all standards. Well appointed and house keeping did a great job in keeping our room, and all parts of the hotel extra clean. Staff were, as most Japanese people, polite, courteous, professional, helpful and always smiling. The executive lounge was very well stocked with all types of hot and...

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Helpful?
Thank bariatricrunner
T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review, Jan 16, 2017 Thank you for sharing your experience at the Tokyo Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

Chicago, Illinois
Reviewed 6 days ago NEW

The service was top notch from the very first step into the hotel. There is a free shuttle that runs from the hotel to the nearest subway which was very convenient, considering the hotel is out of the way from everything. Breakfast had a large selection and the food was pretty good for a breakfast buffet. The lounge had a...

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Helpful?
Thank Alexaa_92
T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

Thank you for sharing your experience at the Tokyo Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

Colchester, Vermont
Reviewed 1 week ago

A short cab ride or walk from Shinagawa station which is right on the south end loop side of the Yamanote line, you will find this hotel that has exceptionally clean rooms, all the amenities you could want and on top of it, the most excellent customer service that one can EXPECT to receive in Japan. Though the room may...

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Helpful?
Thank MashuMashu
T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

Thank you for sharing your experience at the Tokyo Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

Providence, Rhode Island
Reviewed 2 weeks ago

Stayed at the Tokyo Marriott in Nov 2016 and although it is slightly outside of "city proper" I found it to be very convenient. You have to take the JR line train to Shinegawa station and walk about .5 mile to the hotel. Great Marriott, rooms were clean, spacious and good amenities. There is a small convenience store at the...

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1Thank Gingerbug2013
T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

Thank you for sharing your experience at the Tokyo Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

The stay started brilliantly with special check-in using the concierge lounge. The check-in experience was made better with immediate access to the lounge whilst the hotel staff ensured the best possible room upgrade was made available. I was then escorted to a lovely, large room with an excellent bathroom. The location of the hotel--about a ten-minute walk to a large...

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1Thank travelentuziast
T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

Thank you for sharing your experience at the Tokyo Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

Gold Coast, Australia
Reviewed 2 weeks ago via mobile

We stayed overnight at the Marriott Tokyo purely due it's proximity to Haneda airport for a flight to Chintose the following Recommend booking an executive room if you do not belong to Marriott rewards, a great way to start Mew Years celebrations prior to hitting the town. Good central location, last year we spent 4 nights at the Westin, which...

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Helpful?
Thank DezGC
T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

Thank you for sharing your experience at the Tokyo Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago via mobile

I have been in this last week of the year 2016 and was great experience to me. First if the hotel is very clean, new where the staff here are very helpful. The hotel is about seven minutes walk from Shinsgawa JR station but there is free shuttle that can drop you to and from the hotel till nearly 10...

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Helpful?
Thank Abdul Nasser A
T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

Thank you for sharing your experience at the Tokyo Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

New York City, New York
Reviewed 2 weeks ago

This hotel is very close (walking distance) to Shinagawa station. The room we got was amazing, as well as the overall service of the hotel. Would definitely return. It is slightly far away from other parts of Tokyo.

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Thank jafm87
T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

Thank you for sharing your experience at the Tokyo Marriott Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

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Staying in Shinagawa / Gotanda

Neighbourhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Lounge & Dining G
Lounge & Dining G
Cuisines: Bar, American, Grill
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning

Additional Information about Tokyo Marriott Hotel

Address: 4-7-36 Kita Shinagawa, Shinagawa 140-0001, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa > Shinagawa / Gotanda
Price Range: RM850 - RM1,646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tokyo Marriott Hotel 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Laforet Tokyo Hotel
Tokyo Marriott Hotel Shinagawa
Hotel Style:
#1 Business Hotel in Shinagawa
#2 Family Hotel in Shinagawa
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Questions & Answers

Here's what travellers have asked, with answers from Tokyo Marriott Hotel staff and other travellers.
25 questions
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Questions? Get answers from Tokyo Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that faces Tokyo Tower or if good weather predicted, one facing NW towards Fuji-san.”
 of 5 bubbles MashuMashu, 15 Jan 2017 | Read review
“Tokyo tower view”
 of 5 bubbles stevenmA2652IL, 1 Jan 2017 | Read review
“Corner room is smaller”
 of 5 bubbles Varnteing, 31 Dec 2016 | Read review
“High floor to get a nice view of Tokyo!”
 of 5 bubbles travellight9, 23 Nov 2016 | Read review
“Try to request a room on the opposite side of the train as the train runs early and you can hear it if you're in a room on the same side.”
 of 5 bubbles L2310CIheatherh, 17 Nov 2016 | Read review
5 of 5
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