If you’re looking for a luxury spa in Cas Catala, look no further than Hospes Maricel Mallorca & Spa.
Free wifi is offered to guests, and rooms at Hospes Maricel Mallorca Hotel offer a flat screen TV, air conditioning, and a minibar.
During your stay, take advantage of some of the amenities offered, including a concierge, room service, and a coffee shop. Guests of Hospes Maricel Mallorca & Spa are also welcome to enjoy a pool and breakfast, located on site. For travellers arriving by car, parking is available.
While staying in Cas Catala, you can check out a popular Mediterranean restaurant like Restaurante Maricel, which is serving up some great dishes.
The staff at Hospes Maricel Mallorca & Spa looks forward to serving you during your upcoming visit.
The Hotel is a stunning historical building by the sea, but unorganised leadership of the hotel makes the stay not worth the high pricetag. The newer built spa wasn't intact (the pool should be heated and clean with a swim passage to the outside , but instead just wasn't turned on properly and closed off to the outside area). The big stairway into the sea on the main terrasse wasn't attached yet, so we needed to take a small ladder into the sea in a back end of an not yet prepared lying area. The "not yet prepared" argument threads itself trough the stay - which is not acceptable at this pricepoint. The lack of organisation and management was somehow remedied by Laura from the front desk, who proved great problem solving skills and amazing client service. She endured our criticizing and solved most of the problems in the end. Most of the other staff members were super lovely as well!…
The AC in our suite wasn’t working, I dread it was heating. Apparently there’s only one pipe in the hotel, which can either heat or cool, and it was set to heat. Nobody was around to fix it so we had to sleep with all windows open to cool the room - we ended up getting eaten by mosquitos. The service on the terrace was terrible, waiter had a massive attitude while being completely inattentive (we ended up bringing our dirty dishes inside to clear our table between our coffees). The mattresses are very poor quality / overused. Construction noise next to the hotel. Waited 15 minutes on the lift when we checked in because there’s only one for the entire main building. Terrible experience overall. Def not worth the money!!
I tried the spa facilities with my mum after having a lovely breakfast and I have to say the highlight of the experience was the attentive customer service, specially from Rosa from the spa. She was very professional, friendly, proactive and made the experience way better for us. Wish everyone in hospitality had the same genuine attitude and customer service ethic as her. Well done Rosa :)
Super nice hotel with the Best view of Palma Bay. We had a nice stay. Clean rooms, friendly staff and great food on a sunny day at the terrace. Breakfast every morning could not be missed. Fresh coffee in the morning prepared by our favorite waiter Darwin (no need to tell him, he knows exactly how we wanted our coffee). We spent some afternoons in palma but due to some restrictions we could not spend dinner at the city. At sun set we just enjoyed our glass of wine at the terrace while being mesmerized by the view around us. Dinner is great and mouth watering. Overall we recommend Maricel as a place to be in Mallorca. Thank you for making our stay memorable this holiday season.
We had a beautiful stay at the hotel. We were upgraded to a wonderful room in the new building which is very well designed. The room had a wonderful outside terrace and plunge pool which was a nice feature. My partner and I went for ayurvedic massages at the spa which were just wonderful. One of the best massages I have every had! Breakfast at the hotel is a real treat and was included in as we are Bonvoy Platinum Elite.