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Ibis budget Basel Pratteln

TravelocityUS$71*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ibis budget Basel Pratteln
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328 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Bron, France
Reviewed 3 weeks ago

I have never seen beds of so poor quality ! the matresses (very thin) are on a wooden board, It makes so much noise every time you move and it is so uncomfortable. The room was small (11 m2). I was on my own but it was for 3 persons... just can't imagine 3 persons in this type of room....

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Helpful?
Thank monalisa3960
Antwerp, Belgium
Reviewed 9 April 2017

This hotel was booked for me for the location, not for comfort. as the titel suggests I'm not used to this type of hotels. It was clean , the Wifi did not work, and on the TV only CNN was in the english language.

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Thank Jeras v
Odile S, Manager at Ibis budget Basel Pratteln, responded to this review

Dear Jeras V, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Athens, Greece
Reviewed 1 March 2017 via mobile

We stayed in the hotel for 2 weeks.The room is small and the decor style of the bathroom very inconvenient.The only exception was the cleaners-they were polite and always helpful.The reception staff could be a lot better and especially Ismail the Front Office Manager was really rude.I work also in the hotel industry and what I was experienced from him...

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Helpful?
Thank mel_sak2016
Odile S, Front Office Manager at Ibis budget Basel Pratteln, responded to this review

Dear guest, Thank you for taking time to comment your stay at our hotel. First of all we made it clear with you since the begining that in ibis budget the payement has to be always done in advance and in any case after. The lady with the glasses (as you call her) never told you that you can pay...

Gosport, United Kingdom
Reviewed 28 January 2017 via mobile

Stayed here in January 2017. This is the most basic hotel I think I have ever stayed in, as close to a youth hostel as it's possible to get without actually being one! I could not fault the staff but for the equivalent of seventy pounds sterling even in Switzerland I would expect more. The pillows are the thinnest I...

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Helpful?
Thank R386GYjohn
Saskia P, Reception at Ibis budget Basel Pratteln, responded to this review

Dear R386GYjohn, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 19 November 2016 via mobile

If you have to stay in Basel just for a couple of days it may work, if you don't give importance to the location. Rooms are smaller than usual, bathroom microscopic, breakfast is in addition but is fine.

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Helpful?
Thank Sandro S
Odile S, Front Office Manager at Ibis budget Basel Pratteln, responded to this review

Dear Sandro We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you...

Grandvaux, Switzerland
Reviewed 30 September 2016 via mobile

It's not expensive, you get a small clean & basic room :) The breakfast wasn't included...easy access to Basel & a mall close by. It's what I expect for a ibis budget hotel. Will stay there in the future if all I need is a place to sleep.

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Thank BNBGRANDVAUX
Odile S, Front Office Manager at Ibis budget Basel Pratteln, responded to this review

Dear BNBGRANDVAUX We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you...

Manchester, United Kingdom
Reviewed 8 September 2016

Finding reasonably priced hotel accommodation in Switzerland is not easy and we went for this hotel as it was the cheapest we could find near Basel. Location was fine, but quite a way out of the city. However, there is a small village and a few nice restaurants nearby where we spent a lovely evening. Front desk service was excellent...

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1Thank Tom J
Odile S, Leiter Front Office at Ibis budget Basel Pratteln, responded to this review

Dear Tom J We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank...

A TripAdvisor Member
1 review
Reviewed 4 September 2016

Location was a real shock, in the corner of an industrial/retail complex. Room was clean as were bedding/towels. Breakfast was terrible and very poor value for money. Walk from station was difficult as often no pavement and poor lighting. There is a really good new McDonald's around the block; highlight of my stay. I will not be going back

Review collected in partnership with Accorhotels.com
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Thank A TripAdvisor Member
Odile S, Front Office Manager at Ibis budget Basel Pratteln, responded to this review

Dear TripAdvisor Member Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Reviewed 23 August 2016 via mobile

Driving to Bruxelles I needed an hotel to stop for the night..I know the level of Ibis Budget is low but the price does not correspond to this low standard. Definitively too expensive for a sleeper train!

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Helpful?
Thank ERICA C
Saskia P, Reception at Ibis budget Basel Pratteln, responded to this review

Dear Erica C, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Northampton, United Kingdom
Reviewed 18 June 2016

Review collected in partnership with Ibis Hotels
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1Thank steveprill
Odile S, Leiter Front Office at Ibis budget Basel Pratteln, responded to this review

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The ibis budget Basel Pratteln (ex Etap Hotel) is an economy hotel located near the A3 motorway, a 10 min. walk from Pratteln's train station and just 15 min. by car to downtown and the exhibition center of Basel. The Basel Muhlhouse International Airport is 10.6 mi. away. The hotel has 94 comfortable rooms with air-cooling system, free WiFi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Basel for two, with the family or in a group. ... more   less 

Additional Information about Ibis budget Basel Pratteln

Address: Gruessenhoelzliweg 11, Pratteln 4133, Switzerland
Region: Switzerland > Canton of Basel > Pratteln
Price Range: RM333 - RM391 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Ibis budget Basel Pratteln 1*
Number of rooms: 94
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Questions & Answers

Here's what travellers have asked, with answers from Ibis budget Basel Pratteln staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms equal it would seem”
883adrianc, 23 Apr 2016 | Read review
“upper floor is best”
timthebluebus, 15 Jul 2015 | Read review
“Try for rooms on the side not facing the road, lesser ambient noise.”
arvari, 4 Sep 2013 | Read review
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