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BEST WESTERN Claydon Country House Hotel

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233 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Ipswich, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Our first visit at the recommendation of our guests, and what a pleasure it was. Head waiter was excellent, he achieved that great balance between being friendly without being over familiar; was knowledgeable without showing off. The lunch menu was interesting and varied, three of us chose pasta and one seafood. Very tasty and good sized portions; though we still... More 

Helpful?
Thank SueandJune
Cardiff, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

I did'nt get a great night sleep. The walls between rooms are way to thin!! Hearing the lady next door goto the loo and also hearing a guy snoring from somewhere else is not great. This place needs an update - it's very shabby.

Helpful?
Thank Roadtriper110
Bournemouth, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

I stayed here midweek whilst travelling on business. Check in staff were friendly and helpful. I stayed in a downstairs double room (two single beds pushed together) the room itself was ok but maybe a little scruffy. The worst thing however is the old creaky floorboards and lack of sound insulation from the room upstairs. If you want an early... More 

Helpful?
Thank James P
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 October 2016 via mobile

We stayed here on a Saturday night and I had booked an "Executive" room When I got to the room it was fairly small, dimly lit and quite dated. So much so that I phoned reception to see if I was in an upgraded room! Apparently we were in an executive room but I would think in name only I... More 

Helpful?
Thank HypnoAndy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016 via mobile

Myself and a colleague stayed here for one night it was good value for money, really nice breakfast, friendly staff. The bathroom had fantastic water pressure, clean and tidy rooms a nice basic hotel.

Helpful?
Thank Aber H
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for taking the time to review our hotel, we are delighted you had a pleasant stay. Kind regards Heather Billing - Operations Manager More 

Chelwood Gate
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 September 2016

The reception staff are nice but the bar and lounge area are right by the desk so you hear all of the staff chatter and gossip. The bar is also in this area so it lacks atmosphere but the breakfast was good. We walked up to a pub called the Sorrel Horse (I think), it was quite a hike but... More 

Helpful?
Thank RickettsChelwoodGate
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

needham market
Level Contributor
121 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 25 September 2016

I visited on a Friday night with a party of four,and the first two courses were good but the sweets of bakewell tart were a let down they were as hard as a rock and did not resemble a bakewell tart.The manager offered his apologies from the chef,but the damage was done. Service could certainly be improved, the wine was... More 

Helpful?
1 Thank crackermean
Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2016

We had never stayed at a Best Western and we would definitely stay there again. The staff are friendly, welcoming and helpful.The service at breakfast was good and the breakfast itself excellent. We especially liked the smart foyer and bar, and the conservatory. The room was fine and the bed comfortable with air conditioning which was a boon as there... More 

Helpful?
Thank Barbara P
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 September 2016 via mobile

This is a lovely hotel and we have had a great stay. We booked the Queen Room which is gorgeous and has lots of space. Both the room and bathroom were clean and well presented. The bed is comfy and spacious. The breakfast in the morning was tasty. The staff here have been very welcoming and helpful especially Carmen on... More 

Helpful?
Thank RebeccaMullens

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
Official Description (provided by the hotel)
The BEST WESTERN Claydon Country House Hotel is handily situated off the A14 and only 5 miles West of Ipswich town centre. A spacious country house hotel, it offers rural character as well as modern convenience. That makes it the perfect venue for business trips and stop-overs! Small enough to ensure individual attention, yet spacious enough for a comfortable stay, this smart hotel is a real gem. A Victorian style dining room and picturesque gardens only add to the appeal! Excellent road links to Norwich, Colchester and Cambridge make the hotel a great place to do business. You'll have everything you need onsite, and you'll never be far from the area's many recreational attractions. ... more   less 

Additional Information about BEST WESTERN Claydon Country House Hotel

Address: 16-18 Ipswich Road, Claydon IP6 0AR, England
Region: United Kingdom > England > East Anglia > Suffolk > Claydon
Price Range: RM290 - RM536 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Claydon Country House Hotel 3*
Number of rooms: 36
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Also Known As:
Best Western Ipswich
Ipswich Best Western
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upstairs room”
 of 5 bubbles R2118FDjamesp, 12 Nov 2016 | Read review
“avoid 104 - noisy and a superb view of a wall”
 of 5 bubbles Kdog0110, 10 Jul 2016 | Read review
“Can't recommend a room as we paid for superior and the bed was awful”
 of 5 bubbles ances2rsearch, 1 Jun 2016 | Read review
“Try and ask for a room that gets some sunlight.”
 of 5 bubbles Carcoos, 3 May 2016 | Read review
“Rooms at the rear are quiet, modern with ensuite.”
 of 5 bubbles PaulB365, 23 Apr 2016 | Read review
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