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All reviewshungry horseair cona large car parknoisy roomgreat nights sleepsized roomfunction roomon arrivalbed was comfortablecooked freshhotel is situatedbooked this hotelpleasant staybar menuone night stayshort staymain course
Stayed for one night as was attending a wedding locally. First impressions of the hotel was that the outside was lovely - much smaller than I had expected. Nice little garden at the rear. Foyer was a little dated, but not unexpected. Seemed very clean....More
Response from Claydon I, Manager at Best Western Claydon HotelResponded 1 week ago
Thank you for taking the time to review our hotel, we are pleased you had an enjoyable stay and you were looked after by the team. We look forward to your return, many thanks.
Frankie Manners - Operations Manager
Bed had hairs in it. This might have been from the cleaner not sure but it diid not feel good. I did not like the shower as it would not stay in one position and flapped around all over the place. The soap in the...More
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Response from Claydon I, Manager at Best Western Claydon HotelResponded 2 weeks ago
Thank you for completing the survey regarding your recent stay with us.
On behalf of our entire team, I would like to apologize for not exceeding your expectations.
Your satisfaction is important to us and we will be using the feedback you gave us to...More
We booked the most expensive ‘queen room’ specifically because it was detailed in the room description as having a bed of size 180-210cm wide.
On arrival the bed was only 150 cm wide and there was no available alternative that could be offered to us....More
1 Thank MrsDW001
Response from Claydon I, Manager at Best Western Claydon HotelResponded 3 July 2018
Thank you for your review please accept my sincere apologies with regards to the experience you had to endure last weekend, as discussed we are currently looking into the situation and I will be in touch with you shortly,
please do not hesitate to get...More
The worst hotel I have ever stayed in. We booked two nights only stayed one. A telephone box for a shower, as I was booked in as a disabled person, the hotel staff have no idea about disabled people or their requirements. Would have been...More
Thank Mary F
Response from Claydon I, Manager at Best Western Claydon HotelResponded 4 July 2018
Thank you for your review I do apologies, for the issues you had to endure during your resent stay with us, unfortunately we are unable to find your details on our system; can you please get in touch with me as soon as...More
Easy to access with plenty of parking. Arrived late but always someone on reception 24 hours. Free WiFi was strong and could stream videos/movies and everything else you could possibly need. Couldn't ask for more.!
Response from Claydon I, Manager at Best Western Claydon HotelResponded 10 May 2018
Thank you for your review, we are delighted you had a pleasant stay; we hope you will continue to support us in the future and we look forward to your turn.