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JW Marriott Guanacaste Resort & Spa

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2,323 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Guanacaste Resort & Spa
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Showing 2,133: English reviews
Reviewed 1 week ago

I am platinum member and booked the hotel using points so it was an easy option. We received an upgrade to a beach view room which was welcomed. The highlight of our recent stay was definitely the staff. Having traveled the world I was pleasantly surprised by how polite everyone is, helpful and friendly. The hotel is inside a massive...

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Helpful?
Thank Fernando D
Houston, Texas
Reviewed 1 week ago via mobile

I have to be honest...the resort is secluded, beautiful, and relaxing but... We don't mind paying inflated resort prices for food/drinks/sunscreen etc. when on vacation because that's just part of the package. But having stayed at the Ritz Carlton Grand Caymans and the San Antonio JW, we were a bit confused with this location. The food was disappointing. The service...

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1Thank Hye A
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Hye A; Thank you for sharing your experience with all of us and for the feedback provided since is very helpful to improve. I truly regret to know that we did not meet your expectations. I would like to let you know that we are working in all our Restaurant's menu and also I have shared your review with...

Baltimore
Reviewed 1 week ago

We were there for two nights as part of a Caravan Tour. Typical American resort hotel -- with typical American food, which was a nice change of pace for us! All of the food on our tour was good, but mid-tour, it was nice to have a typical breakfast of yogurt, granola, fruit, eggs, waffles, etc. to choose from. The...

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1Thank SkippinWork
New Orleans
Reviewed 1 week ago

Large,comfortable rooms. Excellent staff,beautiful views and landscapes. 4 restaurants. Nearby beachfront club and beach. Fresh seafoods and fruits and vegetables. Friendly and courteous people. Great pools!

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Thank A9849YNcarolineb
Seabrook, Texas
Reviewed 1 week ago

We take our kids (all over 14) on a surprise trip every Christmas and we stayed for half of our trip to Costa Rica at the JW Marriott and everyone loved it! We enjoyed being able to go to the beach and also enjoy having a pool. The beach area is small so there aren't a lot of places to...

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1Thank Mpfisher5827
Saint Louis, Missouri
Reviewed 1 week ago

The wait staff at the pool knew our names, kids too, the first day. Fantastic service, gorgeous oceanfront property, lots of amenities, however, it is farther away from all of what Costa Rica has to offer than all other resorts. If you only plan on a couple of excursions and want to be pampered, this is the place. If you...

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2Thank RebMom2
Reviewed 2 weeks ago via mobile

This hotel is a 10...from the attention of the staff to the quality of the accommodations. They have thought of everything: spacious and luxurious rooms but beach (clean) style, entertainment, amazing and huge pool, verandas with net against the mosquitos, calm beach, space for everyone. The food is a little pricy but delicious (after all you are on vacation), variety...

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Thank Ottawamiroca
Washington DC, District of Columbia
Reviewed 2 weeks ago

We are usually not resort people. Our main reason for staying here was the easy access to the Hacienda Pinilla Golf Course, which is on the property and only a 10-minute ride away. We started our vacation staying in a vacation rental in Tamarindo and ended our trip here. I'm glad we had a few days in Tamarindo because although...

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1Thank JojoRockville
Indianapolis, Indiana
Reviewed 2 weeks ago

My wife and I visited in February 2017 as part of a Caravan tour. The Guanacaste Marriott is quite the gem. Sumptuous elegant rooms. Wonderful grounds and infinity pool. Had local fare buffet style that was quite good. They even replaced the flat screen TV in the room in less than an hour after it broke down. Loved our day...

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1Thank David W
Tuscaloosa, Alabama
Reviewed 2 weeks ago via mobile

Beautiful property with an amazing staff. Everyone is very friendly and helpful. We ate at Azul Grill tonight and the food was delicious and again impeccable service. We had room service last night and again was wonderful. I can't say enough nice things about this property and staff.

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Helpful?
Thank Msstamper

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity. This resort & spa sits oceanfront and is the only international branded hotel close to Tamarindo town. The resort is located right at Mansita beach and guests can choose from four other beaches within Hacienda Pinilla. Next to the resort you will find an equestrian center, tennis courts, and an 18-hole golf course with coastal layout. Off-site activities such as surfing lessons, zip lining, horseback riding, white water rafting, kayaking, bird & monkey watching and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano & National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting sanctuaries or observe a great variety of wildlife. The hotel features the largest infinity pool in Central America, outdoor Jacuzzis, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. Relax in our world class spa, ranked one of the top five spas in Latin America by Spa Magazine. Within the resort, guests will find an array of gastronomic options such as Azul Grill our beach front restaurant, Tamarine our Asian fusion cuisine restaurant, Sabanero is a genuine Guanacastecan Steakhouse or Mansita Restaurant. One of our guest's favorites is admiring Guanacaste's spectacular sunset while enjoying a handcrafted cocktail either at Nau Sushi Lounge or right in front of the beach at Aperitivo Lounge. All guestrooms have balconies either with garden, pool or ocean view. In-room amenities include LCD TVs, soundproof windows, alarm clock with mobile docks, streaming speed internet, total blackout curtains, plush pillow-top mattresses, 300 thread count Egyptian cotton linen sheets, rich woods, and marble bathtubs. The charming surf village of Tamarindo where you will find restaurants, bars, shops and souvenirs in a "Pura Vida" laid back atmosphere is just 10.6 miles away. It's easy to discover the essence of Costa Rica at the JW Marriott Guanacaste. ... more   less 

Additional Information about JW Marriott Guanacaste Resort & Spa

Address: Hacienda Pinilla, Playa Avellanas, Tamarindo, Costa Rica
Region: Costa Rica > Province of Guanacaste > Tamarindo > Playa Avellanas
Price Range: RM899 - RM2,680 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa 4.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Santa Cruz
Marriott Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Guanacaste Resort & Spa staff and other travellers.
141 questions
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over a year ago
Bath, Ohio, United States

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Questions? Get answers from JW Marriott Guanacaste Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden side rooms are quieter”
 of 5 bubbles mangosong, 26 Mar 2017 | Read review
“Ask for high floor ocean view or ocean front (worth it!)”
 of 5 bubbles dizzyb1987, 20 Mar 2017 | Read review
“Great service, cleanliness, pool, expensive food, secluded, quiet, rocky beach...”
 of 5 bubbles fernandodP7906LG, 18 Mar 2017 | Read review
“Great views”
 of 5 bubbles A9849YNcarolineb, 14 Mar 2017 | Read review
“Hotel laid out hacienda style, so some mild walking to get to restaurant, pool. Some rooms face the Pacific - other rooms face the gardens.”
 of 5 bubbles DavidW980, 13 Mar 2017 | Read review
5 of 5