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BEST WESTERN Passage House Hotel

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1,024 Reviews from our TripAdvisor Community

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Showing 1,008: English reviews
Granada, Spain
Reviewed 5 days ago NEW

I've had one meal here, as part of a group, and would never eat here again. The starter was a few tasteless slices of thinly-sliced melon, the roast beef resembled dark grey shoe leather, impossible to cut let alone chew (possibly microwaved on the plate?), and the roast potatoes were hard and un-crunchy. I returned it, opting for turkey instead....

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Helpful?
Thank jennywalters1
Ross-on-Wye, United Kingdom
Reviewed 2 weeks ago

Second visit to this hotel set against a stunning river scene..... loads of wildfowl to watch as your enjoy the attention of the very friendly staff. The food is high quality .... breakfast is particularly good . Our room was clean and had everything we needed.. We will definitely be back , thank you

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Thank Kevin M
London, England, United Kingdom
Reviewed 2 weeks ago via mobile

Fantastic, overwhelmingly brilliant visit. I will say at the outset that it should not advertise spa facilities as there were none. A tiny pool, tiny sauna and steam room and a gym with about five gadgets in. The reception staff were impersonal and directed us to a pub down the track which was run by the hotel and over priced....

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Thank Will H
Reviewed 2 weeks ago via mobile

Up on arrival the reception was ok but to begin hotel looked great on the outside, we spented 2nights and we would not go back the room was very dated television was the newest thing in sight, the room needs a proper cleaning ,how can you give a couple 2 single bed they weren't even comfortable. There were 2 bee...

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Thank Barbara M
Christchurch, United Kingdom
Reviewed 3 weeks ago

We were in the North Lodge just across the road from the hotel which had its own large car park. We were here for two nights midweek and the room was a fair size and comfortable bed. Our room overlooked the car park and could see our car from the window and just about see the water behind the South...

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Thank Billyboysouth
London, United Kingdom
Reviewed 4 weeks ago

Stayed here for 1 night as had a meeting in the area. It was pitch black when I arrived so didn't notice or spot any of the nice views. I checked in and we immediately went for dinner in the restaurant. Restaurant was good value for money for a 2course dinner (chairs looking dated and shabby though) but slow service...

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Thank Babelfish84
Bristol, United Kingdom
Reviewed 4 weeks ago via mobile

Haven't stayed here for a very long time and wondered what has changed. The highlights Receptionist was helpful, friendly and efficient Room was spotless and warm Beds were comfortable Very peaceful and picturesque in the South Lodge So why drop a star? Only a few things that should be easily sorted but from previous reviews at least one is a...

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Thank Arobajase
Worcester
Reviewed 4 weeks ago

My wife and I booked a room here for a three nights stay via "Booking .Com" On arrival we parked the car adjacent to the entrance, thinking what a splendid choice I had made booking this hotel overlooking the River Teign Estuary. Making our way into the comfortable looking reception area and noticing the nicely laid out restaurant , we...

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Thank cajbag
Swansea County, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed at this hotel for a two night weekend break in November,its in a lovely setting, staff were all very nice and breakfast was very good, used the pool jacuzi and steam room, jacuzi a bit cold because it is in the pool water, but fine, rooms clean and warm as it was November, found a great place for food...

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Thank Michael D
Exeter, United Kingdom
Reviewed 5 weeks ago via mobile

Had a very nice lunch - ham and cheese ploughmans but it was really chilly in the room - front door hooked back and no heating on at all - my aunt had to sit with her coat on because she was so cold We were early for lunch - midday so quite but we waited ages for the food...

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Thank Netty1313

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located on the banks of the Teign estuary, BEST WESTERN Passage House Hotel offers a comfy-contemporary atmosphere for any business or leisure stay. With a total of 90 well appointed hotel bedrooms with en-suites and holiday apartments which have spectacular South Devon riverside views and a luxurious leisure suite with a Steam Room, Sauna and well appointed Gym. Our Beauty Salon offers a range of treatments, massages and aromatherapy. Centrally located between the busy city of Exeter and sea side town of Torquay, BEST WESTERN Passage House Hotel is a unique location that ensures that you and your guests will enjoy the benefit of a delightful riverside setting as well as the unique accessibility whether they are travelling by road, rail, or air. All this makes BEST WESTERN Passage House Hotel one of the most perfectly positioned venues in Devon. Situated just off the A380 and M5, our conference hotel in Devon is only 15 minutes from Exeter city centre and offers ample free parking and complimentary WiFi. ... more   less 

Additional Information about BEST WESTERN Passage House Hotel

Address: Hackney Lane, Kingsteignton TQ12 3QH, England
Region: United Kingdom > England > Devon > Kingsteignton
Price Range: RM239 - RM470 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Passage House Hotel 3*
Number of rooms: 90
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Also Known As:
Passage Hotel Newton Abbot
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Passage House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Passage House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South Lodge would probably have a better view.”
 of 5 bubbles Billyboysouth, 14 Nov 2016 | Read review
“Make sure you stay in the main Hotel if possible.”
 of 5 bubbles cajbag, 7 Nov 2016 | Read review
“Ask for a river view, or a room in the main hotel.”
 of 5 bubbles roadcare, 24 Oct 2016 | Read review
“Best rooms I would imagine are the ones at the back, that look onto the beautiful view. Ours looked onto the car park at the front.”
 of 5 bubbles 157debbiev, 24 Oct 2016 | Read review
“103 just off reception. Lovely view of the estuary”
 of 5 bubbles jeffandi, 20 Oct 2016 | Read review
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