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De Vere Horsley Estate

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890 Reviews from our TripAdvisor Community

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There are newer reviews for De Vere Horsley Estate
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Showing 876: English reviews
2 reviews
Reviewed 5 weeks ago via mobile

Had stayed previous to this and had a gd time , didn't listen to booking details messed up on room requirements dirty bathroom with random tablets still in it and the walls had stains in various places

Helpful?
Thank Steven S
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 October 2016 via mobile

I stayed at Horsley Park for a training week for my job. I am a strict vegetarian and on the first night was quite stressed to find that the veggie option had Parmesan Cheese which is not vegetarian. This left me with just the salad bar as an option. Luckily, their staff member Rhys helped me out and spoke to... More 

Helpful?
1 Thank HungryHippos12
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review

Dear HungryHippos12 Thank you for your great review of Horsley Estate! I am pleased that our Chef's met your dietary requirements and made delicious vegan meals during your stay. It is great to read that our staff were proactive in meeting your requirements and provided exceptional customer service, I am very proud of them. I am happy to let you... More 

West Molesey, United Kingdom
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 October 2016 via mobile

If it hadn't been for the staff I would only have given it 3 stars. We had a great welcome on arrival at reception and all was explained. Having read reviews on here, I knew we would have a room in the conference part of the hotel. Room 33 was above reception and was large enough for my daughter and... More 

Helpful?
1 Thank Cappy2108
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016

I was please with the room it had all the things that I needed. Lots of food to chose from , staff friendly and helpful. However cleaning staff need to be properly supervise. I had a little problem with cleaning but that was dealt with promptly. That didn't take any things away from my stay. it's a lovely place to... More 

Helpful?
2 Thank praise72016
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review

Dear praise72016 Thank you for your recent review of Horsley Park. I was particularly pleased to read your comments regarding excellent customer service, my team is my main asset and I am glad that they contributed to your enjoyable stay. I am glad the cleanliness issue was resolved promptly but I will be sure to follow this up with housekeeping.... More 

Woking, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2016

Reception as always were very cheery and professional on arrival. The bar staff were particularly at tentative and helpful. Rhys was fantastic, in both our wine tasting and our menu tasting earlier in the month.,rhys was interested in ue! Looked after us! Deference hotel is very accomadating . Supplied a wonderful cheeseboard to accompany the wine which was both unexpected... More 

Helpful?
2 Thank kalarudd
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review

Dear kalarudd Thank you for your fantastic review of Horsley Park. My team is my main asset and I am really proud of them - I am very pleased to read that they were able to go above and beyond to make your experience memorable. I will be sure to pass your kind comments onto the relevant teams. Thank you... More 

Saint-Sauveur-en-Puisaye, France
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2016

Hotel difficult to find, even with a sat nav. Nice buildings and gardens. Nice conference rooms. The bedroom was clean, but sad, old fashioned furniture, the whole thing needs some refresh... Soulless, depressing, and lacking in personality. Staff polite but disinterested. Had three meals over there, and the starters and desserts buffets were always the same, main courses tasteless. Anyway... More 

Helpful?
2 Thank claude535
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review

Dear claude535, Thank you for your recent review of Horsley Park. I really appreciate your great feedback regarding our conference facilities, we pride ourselves on our rural location and beautiful surrounding grounds and I am pleased that you felt Horsley Park to be a peaceful working environment for you and your team. I am sorry that our Steam, Bake &... More 

London, United Kingdom
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 October 2016

We stayed here for a night to attend a party nearby, when we arrived it was initially difficult to find the hotel, as it has no discernible si age from the road. We had to stop at the adjacent shops to ask, it was 25m away through a narrow walled gateway. The Reception staff were friendly, and booked a local... More 

Helpful?
2 Thank Flyinspanner
MG_Micallef, Manager at De Vere Horsley Estate, responded to this review

Dear Flyinspanner, Thank you for your recent review of Horsley Park. I am glad that you enjoyed food at the Bar. We are currently working on upgrading our product. There are plans in pipeline to upgrade towers building. We are changing all ground floor carpet this week. I will address the cleanliness issue with our head housekeeper. I thank you... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016 via mobile

We booked this last minute and paid a bit extra for a nicer room.. Yes this hotel is split into 2 parts in the same grounds & we was lucky enough to not only get a room in the 'towers' but it was the bridal suite so it was beautiful.. yes it needs a bit of tlc with a few... More 

Helpful?
1 Thank Nikki S
MG_Micallef, Manager at De Vere Horsley Estate, responded to this review

Dear Nikki, Thank you for your recent review of Horsley Park. I am glad that you enjoyed your stay with us. You are absolutely correct in saying Horsley Towers needs tlc, we are changing all the ground floor carpet this week and there are plans in pipeline to do upgrade some of the parts of the building. Thank you for... More 

London
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 October 2016 via mobile

I cannot think of a single positive thing to say about this hotel, apart from noting that the room is clean. Soulless, depressing, and lacking in personality. Staff disinterested. This is not really a hotel; more of a works hostel.

Helpful?
Thank NastyTern
MG_Micallef, Manager at De Vere Horsley Estate, responded to this review

Dear NastyTern, Thank you for your recent review. I am sorry that we did not meet your expectation during your stay with us. I empower my team to take every step required to make sure that every guest is happy and I am sadden by the fact that we were not able to rectify any of the issues you faced... More 

Travellers are raving about these East Horsley hotels

Didcot, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 October 2016 via mobile

Absolutely cracking hotel. Lovely room in modern section, great staff, lovey varied breakfast available. But the best thing was the quiet. We had a ground floor room just meters from main reception which was very busy and we booked in, but once we closed the corridor door upon leaving reception you couldn't hear a sound. Lovely nights sleep with no... More 

Helpful?
2 Thank sparky0307
MG_Micallef, Manager at De Vere Horsley Estate, responded to this review

Dear Sparky0307, What a fantastic review of Horsley Park. This is what we try to achieve every day. I thank you for your kind comments and certainly I will pass it on to my team. Thank you for staying at my hotel. Travel safely and come back and see us soon. Kind Regards Michael More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
At De Vere Horsley Estate, you're spoilt for choice. Luxuriate in the grandeur of this 1828 Victorian mansion, set in 70 acres of stunning parkland. Find everything you need for business, training and conferences at Horsley Management Centre. Marvel at the magnificent views over the surrounding countryside. It's a perfect base to enjoy a walk in the pure country air or venture further afield to one of the many historic or sporting attractions in the vicinity. Be sure to get your stay off to a good start: make the most of our tranquil indoor pool and mini-gym or, if you're feeling more adventurous, play 5-a-side football, croquet or volley ball. Finish your evenings with a relaxing drink in the bar and delicious meal in our award-winning, Steam Bake & Grill restaurant. Located in Surrey, it is easily accessible from the M25 and equidistant from Heathrow and Gatwick airports ... more   less 

Additional Information about De Vere Horsley Estate

Address: Ockham Road South, East Horsley KT24 6DT, England (Formerly De Vere Horsley Park)
Region: United Kingdom > England > Surrey > East Horsley
Price Range: RM270 - RM1,086 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Vere Horsley Estate 4*
Number of rooms: 180
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Also Known As:
Horsley Park Hotel East Horsley
Horsley Park Surrey
Horsley Park Hotel Surrey
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Questions & Answers

Here's what travellers have asked, with answers from De Vere Horsley Estate staff and other travellers.
6 questions
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over a year ago
Stevenage, United Kingdom
over a year ago
Brighton, United Kingdom

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Questions? Get answers from De Vere Horsley Estate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get away from the front of the building, facing car park.”
 of 5 bubbles piggy12, 21 Nov 2016 | Read review
“They all seemed to be the same”
 of 5 bubbles oltopoch, 9 Nov 2016 | Read review
“Ask them to clean it properley?”
 of 5 bubbles Flyinspanner, 18 Oct 2016 | Read review
“Towers rooms have period features, but are tatty. No staff around routinely so be prepared to feel isolated.”
 of 5 bubbles 696saraho, 8 Oct 2016 | Read review
“Rooms in Horsely court are moden”
 of 5 bubbles MatR471, 2 Oct 2016 | Read review
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