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Hotel Jenny

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244 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Preston, United Kingdom
Reviewed 13 September 2016

Stayed in Superior rooms, light airy and spacious . Large comfortable bed and views over the garden. Garden also extended into beautiful natural area. Staff extremely helpful and charming. Excellent restaurant attached. Aircraft noise was very low in room and was of no significance.

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Helpful?
Thank Betula10
Monique K, Propriétaire at Hotel Jenny, responded to this review

Dear Guests, The Jenny team thanks you warmly and hope to welcome you soon Kind regards

San Diego
Reviewed 26 July 2016

Recently renovated country hotel which is convenient to Basel airport. Tasteful and quality decoration. Charming owner and staff. Fifteen minute country drive to Basel/ Mulhouse airport. Has garden and pool.

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Helpful?
Thank stewsandiego
Monique K, Propriétaire at Hotel Jenny, responded to this review

Dear Guest, Thank you for your post! Kind regards

Sweden
Reviewed 7 July 2016

My second stay at Jenny, love the place. Nice surrounding, very nice staff and good rooms. It is in a nice surrounding and the restaurant is nice. I walked across the boarder to Switzerland, funny how easy it is to get in and out of EU....

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Helpful?
Thank murremeck
Monique K, Propriétaire at Hotel Jenny, responded to this review

Dear Guest, Thank you for your post! Kind regards

Edmonton, Canada
Reviewed 5 June 2016 via mobile

Stayed here on night while visiting Basel. It's about a 15min drive from downtown Basel. Room was renovated and very nice. Exceptionally clean and comfortable. There was construction work going on but it didn't bother us during sleeping hours. The breakfast was superb. One of the best I've seen. Would most definitely recommend this hotel for exceptional service, cleanliness and...

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Helpful?
Thank Jamie B
Holywell, Wales, United Kingdom
Reviewed 22 May 2016

Booked 2 rooms for the UEFA final 1 day before travelling, the staff were very friendly and really helpful. We arrived at the hotel and asked if there was a local supermarket to which we were told was a little drive away. We didn't have a car and the owners took us to buy some goods including a case of...

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Helpful?
1Thank Peter W
Monique K, Propriétaire at Hotel Jenny, responded to this review

Dear Guest Many thanks for all this nice words. We are pleased that you felt "like at home" and all the staf and myself hope to see you again, maybe on a trip to Holliday between GB and Italy! We wish you a lovely summer

Cologne, Germany
Reviewed 1 April 2016

We (2 adults + 2 children) only stayed one night on the way to Italy. We had two adjacent rooms. Clean rooms, friendly service, good bedding, excellent breakfast, close to Basel. Everything fine, but still not worth the room rate. Huge minus: very loud because of the nearby airport!

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Helpful?
Thank ivanochiki
Monique K, Propriétaire at Hotel Jenny, responded to this review

Dear Family, Thank you for your comments. As we can understand in your comments you were pleased by our services and the 2 rooms with connecting door we booked for you for the price of 160€ including breakfast buffet. The airport near by is closed at night and there is no plane from 23.30 until 06.30. We feel very sorry...

Rotterdam, The Netherlands
Reviewed 19 February 2016

Hotel is still under refurbishment, the parts which are ready looked very nice. Good clean rooms and nice atmosphere. Although the late arrival, still able to get something to eat in the restaurant. Very friendly and helpful staff. Hotel Jenny can certainly be a recommendation to stay .

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Thank 607ariev
Monique K, Gérant at Hotel Jenny, responded to this review

We thank you for this comment and and look forward to seeing you in Hagenthal!

Basel, Switzerland
Reviewed 25 October 2015

It was an unexpected surprise! Nothing fancy and out of the ordinary but the genuineness of the staff members is something worth commenting on. I have been touched by how little it took from them to walk the extra mile. The purpose of my stay was not holiday nor an exciting weekend away but rather a time to reflect on...

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Helpful?
Thank 123petra99
Monique K, Propriétaire at Hotel Jenny, responded to this review

Dear Madam, Thank you for all this nice words. Line, my daughter, and all the staff join me to wish you a nice and happy New Year 2016 Kind regards

Camberley, United Kingdom
Reviewed 13 August 2015

We have been going to this hotel at least 6 times a year for the last 8 years. We have travelled with our pets who have been very welcomed but... On the 11 th July my good opinion of this hotel changed. The owner had a party in her garden which continued after midnight. We had booked the so called...

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Helpful?
1Thank Mary Jane A
Monique K, Propriétaire at Hotel Jenny, responded to this review

Dear Mrs Rosten, I feel so sorry about all this and I appologies warmly . I also need to precise that I was invited at the party in the garden, wich stopped at 00.30. As you know we start the renovation in one month and if you change your mind until next year it would be a pleasure to welcome...

Knutsford, England, United Kingdom
Reviewed 8 August 2015 via mobile

The lady who runs it was so nice and friendly as we're all of the staff; especially to the children. The hotel itself is lovely with comfortable and clean beds and bedding and accommodation. Really nice breakfast too. Parking straight outside the door. Wifi and TV really good. I thoroughly recommend it!!

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Helpful?
Thank Marco D
Monique K, Réceptionniste at Hotel Jenny, responded to this review

Dear Marco D, Thank you for this commentary about our house. We always try to do our best to satisfy our Guests. We hope to see you again in Hagenthal ! Best regards, Sophie

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Near Basel fair & center (15mn), swiss border and public transports,our family hotel with a french cuisine,indoor pool and sauna,is situated in France and provides calm rooms to the garden side, a nice breakfast buffet and a warm welcome. ... more   less 

Additional Information about Hotel Jenny

Address: 84 rue de Hegenheim, 68220 Hagenthal-le-Bas, France
Region: France > Grand Est > Haut-Rhin > Hagenthal-le-Bas
Price Range: RM478 - RM607 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Jenny 3*
Number of rooms: 26
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jenny staff and other travellers.
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Questions? Get answers from Hotel Jenny staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poor value for money ratio”
 of 5 bubbles ivanochiki, 31 Mar 2016 | Read review
“This used to be a quiet rural place but it's not so now.”
  • Tiles in bathroom
 of 5 bubbles 235maryjanea, 13 Aug 2015 | Read review
“We stayed in a room with balcony facing the nice garden. Enough space and a big plus for the separate toilet. Bathroom with a bath tub including shower.”
 of 5 bubbles marionn458, 28 May 2015 | Read review
“room with garden wiew”
 of 5 bubbles tripyBUD, 25 Oct 2014 | Read review
“The side opposite the road, but both are fine,”
 of 5 bubbles boazh263, 18 May 2014 | Read review
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