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Sensimar Los Gigantes

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sensimar Los Gigantes
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2,249 Reviews from our TripAdvisor Community

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Showing 2,064: English reviews
Norwich
Reviewed 4 weeks ago via mobile

Overall a really good hotel, the transfer time from the airport was about 1hr but it was totally worth it. Upon arrival we were greeted with a glass of prosecco whilst we checked in, hotel was immaculate, rooms were clean, tidy and modern and were made up every day. The whole hotel had a lovely ora about it. Staff were...

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Helpful?
3Thank Kelly C
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear Kelly C, In first place, we would like to thank you so much for selecting Sensimar Los Gigantes for your Easter holiday. We are thrilled to read your review on TripAdvisor, it is a great pleasure to see that all our installations like the rooms, the gastronomic offer, the pool areas and of course the service provided by our...

Northampton, United Kingdom
Reviewed 4 weeks ago

On arrival at 10pm we found our suite with battered laminate furniture, a filthy sofa, a 'red' stained towel, gaps in the ceiling, a broken bath panel and generally a look that said none of the fixtures, fittings or surfaces have been cleaned properly for ages. I've subsequently complained to Thomson who say I should expect wear and tear at...

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4Thank _kazoogiles
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear _kazoogiles, Please let us thank you firstly for having chosen Sensimar Los Gigantes for your vacation on Tenerife, and for the time you have taken to share your experience with the TripAdvisor community. We are very sorry that the standard of our maintenance, the selection of food and the services did not meet your expectations. Please be sure that...

Wales
Reviewed 4 weeks ago

We are repeat visitors. The hotel has done well re-inventing themselves. There are now more adult based activities such as yoga, pilates, aquafit and walking/hiking. Stars at night is a recent addition which we enjoyed - we suggest that binoculars would enhance the experience. The sun loungers area is kept very well. The sun loungers have a bar underneath exactly...

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2Thank 21Summer
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear 21Summer, First of all we would like to thank you for visiting Sensimar Los Gigantes many times during the last years, as well as for leaving your review on TripAdvisor. It is always wonderful to read such positive feedback, which gives great motivation to our team. It shows them that their efforts to provide our guests with unique and...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Visited with 2 friends (twin room with additional bed) for a week. Pros * modern spacious rooms even with 3 sharing, large sea view balcony * huge range of breakfast options * culinarium set meal (everyone gets one of these per stay) was amazing with perfect sunset location * staff on the whole were friendly * plenty of sun beds...

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2Thank missguerin
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear missguerin, We are very pleased that you have selected Sensimar Los Gigantes for the vacation with your friends and that you left your opinion here on TripAdvisor. Thank you very much for your gentle words about our facilites, like the rooms and the pool areas as well as about our food variety and the service given by our committed...

Halifax, United Kingdom
Reviewed 4 weeks ago

On our arrival at the Los Gigantes Sensimar in Tenerife we were given a warm greeting by the reception staff who handed us our keys to our two rooms as we are a family of four adults. The hotel is very spacious with four lifts servicing all the floors. There are 2 pools with sun beds around them with the...

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7Thank christopher m
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear christopher m, Above anything else, let us express our gratitude for having chosen Sensimar Los Gigantes for your Easter holiday. Your review on TripAdvisor is mostly cherished, we are delighted you had such a fabulous time in our resort. Your compliments about our facilities like the pool areas, the rooms, and the services like entertainment, our wide selection of...

Bridgend, United Kingdom
Reviewed 4 weeks ago

well situated hotel on a cliff looking out over the sea and the dramatic los gigantes cliffs a 10 min stroll down to the marina, and shops bars and restaurants right outside hotel. Bedrooms in the hotel are larger than most and have 2 double wardrobes and a huge bed with tv, coffee making facilities and a fridge to keep...

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2Thank 53dutch53
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear 53dutch53, We would like to thank your for selecting Sensimar Los Gigantes for your holiday on Tenerife. Also, thank you for taking your time to write this review on Tripadvisor. Satisfied guests who are returning are our primary goal, and your words about the location, the rooms, our gastronomic variety and the pool facilities cannot be enough appreciated. We...

Crawley Down, United Kingdom
Reviewed 4 weeks ago

After many long-haul holidays to Maldives and other places we decided to travel somewhere closer so choose Tenerife and found this hotel via TUI travel online. They "TUI" quoted £580 FULL BOARD for one week. So we booked and went on the 16th April 2017 just last week and have just arrived back. Now this hotel rates at 4**** STAR!...

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3Thank Brian D
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear Brian D, In first place, we would like to thank you for choosing Sebsimar Los Gigantes for you vacation, and for sharing your impressions with other travellers on TripAdvisor. We regret that your stay with us did not meet your expectations and you hold the opinion that the hotel's facilites and services do not live up to the required...

Somerset
Reviewed 23 April 2017

First time at this hotel and the last, I agree with Emma B about the rooms and hotel but the food was awful, we have travelled and stayed in lots of hotels and this was really one the worst for food, it was nearly always cold expect for the chips which I think the hotel thought we ate every night...

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7Thank Linda C
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear Linda C, In first place, we would like to thank you for visiting Sensimar Los Gigantes, and for taking your time to leave your impressions here on Tripadvisor. We are grateful for your kind words about the rooms and facilities of the hotel, but we deeply regret that our food on offer was not to your liking. Most of...

Kaiserslautern, Germany
Reviewed 23 April 2017

I truly love staying at the Sensimar Hotel in Los Gigantes. My wife and I have stayed twice now, and it is our "go to" spot for holiday. I cannot emphasize enough the lengths that the staff go to make their guests welcome, and it shows. Everyone from the front desk receptionists, the wait staff, housekeeping, TUI and entertainment staff...

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5Thank tenerifegreg
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear tenerifegreg, Thank you for taking the time to share your holiday experience at Sensimar Los Gigantes with all Tripadvisor users. We are pleased to hear that you loved the hotel and enjoyed everything so much. Satisfied repeating guests are the most rewarding result of our efforts, and your kind words regarding our services and facilites are very much appreciated....

Surrey, United Kingdom
Reviewed 22 April 2017

We have been here many times most years twice, we have gone through all the changes and different owners, but have always found it to be a lovely holiday, the pools views are great, not much of a walk around town but suits us often fiestas in the square so lovely to see, food is always plentiful and lots of...

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1Thank pecox2017
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear pecox2017, Thank you very much for your loyalty throughout the years, and for visiting Sensimar Los Gigantes again, as well as for sharing your comments of your recent stay. Your kind comments about the location and our facilities and services are highly appreciated. You can be sure that your words will be shared with the entire team, who will...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Sensimar Los Gigantes

Address: Calle Flor de Pascua, 8, 38683 Acantilado de los Gigantes, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Acantilado de los Gigantes
Price Range: RM243 - RM636 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sensimar Los Gigantes 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Los Gigantes Acantilado De
Los Gigantes Hotel Tenerife
Hotel Los Gigantes Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Sensimar Los Gigantes staff and other travellers.
308 questions
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Sevenoaks, United Kingdom
East Boldon, United Kingdom

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Questions? Get answers from Sensimar Los Gigantes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view & corner suites”
annwO160QU, 25 May 2017 | Read review
“try to get a room with pool view on higher floor”
jujubrom, 24 May 2017 | Read review
“Worth paying the extra for a sea view room.”
_dianecodrington, 18 May 2017 | Read review
“Ask for Sea View”
746budgie7, 3 May 2017 | Read review
“Get a sea view room, but be prepared to use the stairs now and again as the lifts struggle to cope with demand at peak times.”
  • Coffee table showing acceptable wear according to Thomson
  • Coffee table showing acceptable wear according to Thomson
  • Rusting light fittings in need of a clean
  • Coffee table showing acceptable wear according to Thomson
  • Sofa showing acceptable wear according to Thomson
  • Rusting light fittings in need of a clean
  • Sofa showing acceptable wear according to Thomson
  • Sofa showing acceptable wear according to Thomson
_kazoogiles, 29 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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