The Andaman, a Luxury Collection Resort, Langkawi
Jalan Teluk Datai, Datai, Langkawi 07000 Malaysia
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Andaman, a Luxury Collection Resort, Langkawi
Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 2 hotels in Datai
Location
Cleanliness
Service
Value
The Andaman, a Luxury Collection Resort is situated on Malaysia's Langkawi Island between an ancient rainforest and Datai Bay, which boasts an 8,000-year-old coral reef; much of the property offers views of the surrounding landscape. Our resort facilities includes a full-service V Integrated Wellness Spa that offers a high quality whole person approach in Spa & Wellness, holistic therapies, beauty treatments, fitness classes, healthy cuisine, educational & lifestyle workshops and retreats for body and soul. Other facilities include an outdoor pool with sun loungers, a 24-hour fitness center and the Young Explorers Club. The Andaman, Langkawi offers four unique yet equally alluring restaurants offering a variety of local specialties and international favorites. Sample our signature dishes, cocktails and non-alcoholic drinks in a relaxing atmosphere. Business friendly amenities include 7 meeting and conference rooms, and one ballroom. Guests are also welcomed to take an adventurous trip in the rainforest with one of the well-trained assistants or tee-off at The Els Club Teluk Datai which is one of the world's most captivating golf courses that was designed by four-time major winner and former Open champion Ernie Els and is located a mere four minutes drive from The Andaman, a Luxury Collection Resort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Canoeing
Game room
Snorkelling
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Flatscreen TV
Sofa bed
Bidet
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Electric kettle
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Filipino, Hindi and 7 more
Location
Full view
Contact
Jalan Teluk Datai, Datai, Langkawi 07000 Malaysia
Getting there
Car HireSee all Datai car hire
3481Reviews262Q+A100Room tips
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My family and I just love this resort so much mainly because of its nature and also the beach. The service is excellent and the staffs have very warm personality. We were very saddened by the fire incident news and couldn't help but wonder if Andaman will ever operate again? It would be great if the management could update the public on their current status as Langkawi has just been opened for tourist and we would love to go back to Andaman very very soon.
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Date of stay: March 2021
Value
Service
Sleep Quality
4 Helpful votes
Helpful
We travelled from Sydney, Australia to Langkawi, Malaysia in 2018 and stayed at the Andaman Langkawi. The Andaman was an amazing resort, one of the best I have ever been to. I actually found out today that the resort had burnt down. This brought tears to my eyes, I remembered the amazing memories I had there, and was watching videos on Youtube looking forward to a next trip to that resort, only to tragically find out it had been destroyed by a fire. The outcome of the fire is heartbreaking to see. My condolences to everyone involved in the resort and I'm wishing it could be rebuilt in time for my next visit. Love you Langkawi.
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Date of stay: September 2020
Value
Service
Sleep Quality
4 Helpful votes
Helpful
+1
Though the Andaman considerably as one of the earlier and luxurious hotel in Langkawi, never lost her charms. What I like it, is eco-friendly ethos, its serene atmosphere with impeccable service, surrounded lush with tropical vegetation, and having such a long sandy beach giving and extra marks plus located at secluded bay namely as Datai. I'm sure will make another visit again. Thanks to Mr. Neemit for making our short stay perfect. Friendly staff and very welcoming. It’s sad that the resort was on fire recently. Hoping that we can go there again once it complete rebuild! So far I never found anything better than this resort in Malaysia. Perfect beach with crystal clear water overlooking Koh Tarutao national park Thailand. No other places in mainland Langkawi you can find corals. Please come back!!!! …
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Date of stay: September 2020Trip type: Travelled with friends
5 Helpful votes
Helpful
My family has stayed in th Andaman in the first week of January. We had a lovely stay. What is very disappointing though is there after service. After having paid online with my creditcard (which happened to be broken on arrival) they had to debit my husbands' creditcard for the full amount again. At the same time I was promised, and have signed for, a refund of my full payment. I was promised to get the full payment back within 2 weeks. It's the end of February now and nothing has been refunded. Telephone line is not working (probably due to the fire) and the emails I'm getting back are just telling me that I'll get get it refunded but no specific timeline or whatsoever. I've contacted the Marriot main office and they have made them replying to me again that the payment has been submitted to the bank (nearly a week ago) and that I'ld be informed once the transaction is done. Not sure how long people need for a simple transaction but this is crazy. Very unreliable and dodgy behaviour I must say. I would really appreciate it if someone of the hotel could react to this as it seems pretty complicated to get a proper response (if any) by email.…
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Date of stay: January 2021
Value
Location
Service
1 Helpful vote
Helpful
+1
This is perhaps one of the best places we ah e stayed in, in Malaysia. The resort is beautiful- tucked in a corner of the island with lush green thick equatorial forests as the backdrop and a breathtaking emerald sea right in front. The property is massive and superbly maintained with the friendliest staff. We got an airport pick up in a state of art Vellfire and the driver (Encik Ali) was really helpful and skilled and once didn’t feel a single bump on the road. It’s quite a long drive from the airport - about 40 mins but an enjoyable ride as well through the forest. We reached early and they let us check in by 12 pm and rooms were done up, spotlessly clean. They had even made an extra bed as they noted we had a child with us and this applied for both the rooms as we were two families travelling. We had the jacuzzi suites with the jacuzzi on the balcony so you can enjoy the view and sights and sound of nature while soaking in the jacuzzi. And no, it was not an apology of a jacuzzi - state of the art spacious (two adults could fit in comfortably) with changing lights and an option to play music as well. Took us a while to figure out how to operate it but once we managed it was really relaxing. There was a huge meandering swimming pool with slides et al for the kids. And yes, once in a while monitor lizards would jump in and swim with you (they were pretty harmless as long as you didn’t go near them - and this is coming from me with my fear of anything remotely reptilian). The food was good, though choices a bit limited especially if you are vegetarian. But yes the service staff is eager to help and can customise the seafood fried rice to a vegetarian one though you may still be charged the same rate (approx MYR 70) which is a bit steep for a veg fried rice. The taste of the food however is great and the breakfast buffet extensive with a wide variety of options including a veg soup base at the ‘make your own soup bowl’ counter. I can actually go on and on as we are so impressed with the property and the services! Oh yes! Do not miss the spa ! Serene secluded villas with well trained masseurs with spectacular views. Tried to do some justice with the pictures so do check them out . …
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Date of stay: January 2021Trip type: Travelled with family
Helpful
We stayed for 4 days 3 nights 5-8th January 2021. We were awed from the very beginnning. From when we were first picked up from airport until we were sent back. The staffs are all very friendly and helpful. Few i can name here are Prem and Chok Chai (Thai guy) both working at the lounge. I can see each of them are striving to give us the best service, and they seem to enjoy very much what they are doing. The hotel is very accommodative. When we told that our special child need a special diet everyday, they even provide us complimentary special meal for our kids, 3 times a day, everyday! First kind of experience we ever had. Kudos to the chef and the team. The beach and rainforest view are breathtakingly spectacular. The facility are excellent. You can rent for a small fee canoe or cyclo to do island hoping. You can borrow goggle and lifejacket FOC to do snorkerling. All in all, all of us enjoy the vacation so much. It is the best vacation experience ever we had so far. Feel sad to hear that the the building that we had daily breakfast there was on fire. I hope everything goes smoothly for the hotel management and all staff. We are looking forward for our next Andaman vacation.…
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Date of stay: January 2021
Value
Rooms
Service
Room Tip: Room with Andaman sea view nicer
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2 Helpful votes
Helpful
+1
This is a true gem of Langkawi. After a long year of movement control orders we decided to spend the first week of 2021 here tucked away in the beautiful rainforest and amazing beach. The kids also had fun at night tracking down the very rare Colugo gliding primates. In regular fashion for all our visits here in the past the staff were the most attentive and accommodating. Keep up the magic of The Andaman.
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Date of stay: January 2021Trip type: Travelled with family
Helpful
My family of 3 stayed at the Andaman during a heavy booking period between Christmas 2020 and New Year. I couldn't believe that the hotel was 25 years old, as it was very well maintained. The location at Teluk Datai was secluded, nestled in a dense forest by the beach and practically hidden from the main island. Amongst many attractions, they have coral and marine biology programmes for children, which is very well run. The staff were very accomodating, despite a full-house & some demanding guests. I will certainly come back again.
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Date of stay: December 2020
Value
Location
Service
Room Tip: Beach facing and higher floors had a great view
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Helpful
If you want to be at the best beach hotel in Langkawi- it has to be either the Datai or the Andaman. I am glad we chose the Andaman for more than one reasons !! I have tried listing them below : A) Epitome of Scenic Beauty ! B) As Serene as it could be - very peaceful & calm. C) Ancient - the rain forest that engulfs the Andaman is 70 MN years old. It could have been longer but it’s said, that the Langkawi region was hit by a meteor that destroyed the region. Hence its 70 MN years or else could have been existing over 100 MN years. D) Hospitable - The staff are well trained and are a phone call or literally a shout away. They understand the ask on the first go. And E) Flexible - They are as accommodating as one could be. We are vegetarian and asked/ requested for flavourful Vegetarian food of any cuisine (hot/cooked food). Their F&B director Mr. Faud took personal ownership to ensure our request was taken care of. He is just too good at what he does. Mr. Faud take a bow!! Staff who were note worthy !! Mr. Faud, Regina, Liza, Suder, Su, Raj, Jojo, Gayathri, Nash, Francis- last but not the least - all the bell boys (extremely prompt & helpful) are the heart-beat of this property.…
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Date of stay: January 2021Trip type: Travelled with family
Helpful
It says it all... service in restaurants is a disaster ... had to wait for 2 hours for the food to be served ... And even with a reservation we ve been told there was no table available after all.... the hotel seem to be full but not enough staff to cook and deliver ... and not a sign from the management...
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Date of stay: December 2020Trip type: Travelled with friends
3 Helpful votes
Helpful
Response from The Andaman LGK, General Manager at The Andaman, a Luxury Collection Resort, Langkawi
Responded 29 Dec 2020
Dear Julie D, Thank you for taking the time out of your vacation to write us this review. First and foremost, I would like to sincerely apologize for the shortcomings that you have experienced so far during your stay with us. It truly is disheartening to hear that we were not able match your expectations. As a General Manger I have been informed of certain shortcomings that were communicated and discussed with our Hotel Manager in the past days by one of the party members. All remarks have been taken on board and we have taken immediate action to overcome delays in service. It is our aim to assure the best possible service is provided and Guests leave with best of impressions. My team and I have reviewed the situation that was brought to us and action has been taken. As always, we do appreciate personal reach-out via the Reception Desk or direct email to myself. This way we may act quickly without delays and miscommunication in social media. Please feel free to reach out to me directly at my personal email address: Piotr.madej@luxury collection.com. Thank you once again for taking the time to write this review and sharing your concerns. Warm regards, Piotr Madej General Manager
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ALSO KNOWN AS
the andaman langkawi hotel langkawi, andaman langkawi, andaman hotel langkawi
LOCATION
MalaysiaKedahLangkawi DistrictLangkawiDatai
NUMBER OF ROOMS
178
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Claim Your Listing Frequently Asked Questions about The Andaman, a Luxury Collection Resort, Langkawi
What are some of the property amenities at The Andaman, a Luxury Collection Resort, Langkawi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Andaman, a Luxury Collection Resort, Langkawi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Andaman, a Luxury Collection Resort, Langkawi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Andaman, a Luxury Collection Resort, Langkawi?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Andaman, a Luxury Collection Resort, Langkawi?
Conveniently located restaurants include Jala Restaurant, The Gulai House, and The Pavilion.
Are there opportunities to exercise at The Andaman, a Luxury Collection Resort, Langkawi?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Andaman, a Luxury Collection Resort, Langkawi have an airport shuttle?
Yes, The Andaman, a Luxury Collection Resort, Langkawi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Andaman, a Luxury Collection Resort, Langkawi have airport transportation?
Yes, The Andaman, a Luxury Collection Resort, Langkawi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Andaman, a Luxury Collection Resort, Langkawi?
Yes, dry cleaning and laundry service are offered to guests.
Does The Andaman, a Luxury Collection Resort, Langkawi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Andaman, a Luxury Collection Resort, Langkawi?
The staff speaks multiple languages, including English, Italian, Chinese, Hindi, Thai, Polish, and Indonesian.